Yahoo! Messenger Blog

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1. How long still the next version 9 beta refresh comes out?

   Comment by Daniel — August 28, 2008 #

2. the iTunes music link is still broken….

   Comment by Louisiana Thunder — August 28, 2008 #

3. another useless release that fixes one problem but leaves the dozen other problems sent over email and feedback forms for months and even posted here on blog.

   would be nice to have working cam again. the issue still effects a good 20-30 percent mac users for whatever reason. definitely a client end glitch when same users can work cam on 2.5.3 or boot camp in windows version. yet mac client hangs on initial cam packet over 5050 and fails to send subsiquent packets until client relaunch. seems to send a malformed cam request packet server responds to with a null request that confuses client and hangs it on “starting webcam connection”. ive logged these failures in packets and sent them via feedback. would be nice to hear something.

   Comment by MysticalOS — August 29, 2008 #

4. [...] lanza una nueva versión de su programa IM hoy; corrige el problema de estabilidad con Leopard, y poco [...]

   Pingback by Nueva versión de Yahoo!Messenger para la Mac | — August 29, 2008 #

5. The last update was supposed to do all kinds of great things, and they all worked fine for the first three hours, and then those things began messing up again.. How can they possibly pinpoint something that makes it crash? Just about everything can make it crash sometimes…

   Comment by Ryan — August 29, 2008 #

6. The engineers have been working on other projects, so unfortunately we couldn’t do more than a quick fix for the worst crasher right now. We are aware of the other issues, and the webcam issue in particular is interesting as we have trouble reproducing it so any and all info or experiences you have will help narrow down when and why it does and doesn’t happen.

   Thanks,
   Chris Saari

   Comment by Chris Saari — August 29, 2008 #

7. [...] bir iyileştirme içeriyor. Geliştiriciler, yazılımdaki çökmelere neden olan bir hatayı gidermiş. Tüm kullanıcılara yeni sürüme terfi etmeleri [...]

   Pingback by Yahoo Messenger’e Leopar güncellemesi - Mac Dünyası — August 30, 2008 #

8. Chris, I tried emailing detailed packets, where it is happening and where it is not happening as well as other data on issue to the old mac beta @yahoo address but it’s no longer active. I tried sending via the cgi submit form but those are never as seen as a real email might have been. But if you do want to link up with me I’d be more than happy to trouble shoot it with you. I have used 3 diff test machines, Power Mac G4, MacBook Pro 1,1 and a 2008 Mac Pro. All running 10.5.4 except mac pro, is running latest 10.5.5 seeds (it had a lot of TCP related bug fixes I wanted to test just to be certain, none of these fixes had any improvement on cam functionality in mac messenger).

   These same computers can access cam fine on 2.5.3 as well as the two intel macs can use cam fine in Yahoo Messenger 9 beta. So this suggests it isn’t an issue with network end of things. I also made sure ports 5050 and 5100 are open on port forwarding in router. uPNP is also enabled for extra measure. Mac OS X firewall is shut off completely.

   As for trouble shooting cam fails to establish a connection incoming or outgoing 99% of the time no matter what. The rare cases are when it actually works, not when it fails. So collecting bad packets is easy, it’s just hard to iron out what causes it to work in very very rare cases. Typically it only works for one user on entire contact list, and only after a fresh client launch. Try with any other user and it stops working for the one it works with. Also, it only works if this one user is idle, if they are at computer it stops working with them too. It’s quite a difficult trouble shooting. The issue is also retro, ALL 3.0 betas back to original beta 1 release are effected. Although mind you, those beta’s used to work. THese issues cropped up when the new patches went live on messenger servers when they moved and patched some exploits, as well as went to new data center i believe a while back. Like the issues cropped up the very same day. So i have always felt issue was related to that somehow some way. BUt that it’s also one that can be fixed in local client since 9.0 beta works ( so clearly it’s doing something diff than the mac client).

   Comment by MysticalOS — August 31, 2008 #

9. i lost my yahoo messenger and the color is gray i need help

   Comment by kathy nimeh — August 31, 2008 #

10. Is the CPU hog bug also fixed?

    Comment by Behrang — August 31, 2008 #

11. Yahoo for Mac in Leopard is still crashing. When new Yahoo Messenger was tried to install, it failed indicating Verification failed.

    Are there any solutions to this, please?

    thanks

    Comment by Q8MacNewBie — September 1, 2008 #

12. [...] Enlace | Yahoo! Messenger for Mac 3.0 Beta [...]

    Pingback by messenger es gratis — September 1, 2008 #

13. [...] bir iyileştirme içeriyor. Geliştiriciler, yazılımdaki çökmelere neden olan bir hatayı gidermiş. Tüm kullanıcılara yeni sürüme terfi etmeleri [...]

    Pingback by Yahoo Messenger’e Leopar güncellemesi | Haberinfo.NET — September 5, 2008 #

14. I don’t have problems using or watching webams on this build, but ever since I moved to Version 3, I can’t make my cam image larger; it is always small and the “large” command on the YM webcam menu is grayed out. Any ideas?

    Comment by Judge — September 6, 2008 #

15. Will you guys ever fix the file transfer issue? I have PC version of Yahoo Messenger 8.1, and then my friend has the Mac version of the newly released build of Yahoo Messenger and the file transfer issue continues to exist, when he signs on the first file sends, but when I send him a second file it doesn’t go through and it just keeps saying connecting.

    He signs off and signs back in and he’s able to get the 1st file that I send him but when I send another it happens again. Hopefully this issue will be added to your list of issues for Mac Yahoo Messenger.

    Comment by Brandon — September 14, 2008 #

16. CPU usage is very high.. 100%, i don’t know why? It is still the same with previous version.

    Comment by Mark — September 19, 2008 #

17. Hello Chris

    Release 3.0 beta (build 126432) crashes when accepting a request for voice chat. I have a MacBook 2GHz with 2Gbytes ram running 10.5.5.

    I do appreciate your comment that your engineers are busy with other projects, but yahoo hay wish to note that Mac users have no utility for voice/webcam chat other than this miserable beta release MS messenger and other clients are well behind; so it will be a record achievement if you can manage to fix yahoo messenger.

    Thank you for all the good work.

    Comment by Alawi — October 1, 2008 #

18. As in other YM version 3.0 for mac, I can’t connect properly to yahoo. I always get disconnected every 1 or 2 minutes using “Behind Firewall” connection in our office. PC versions of YM are very stable in our office, but the mac versions can’t remain connected. I have another colleague with the exact same problem. What could be the cause? I never had problems with the YM 2.5.3 version, but I can’t use it now in my Leopard for some reason. Of course, i want the 3.0 to work since it has much better features.

    Hope to hear from you guys soon!

    Comment by trish — October 22, 2008 #

19. OMG! I have just re-installed the latest version of Yahoo Beta 3.0..again! Soo unhappy! Why does it freeze EVERY time I log in?? for the 1st minute, I can not do a thing with it. Still same problem with cam connecting for a bit, then spontaneously dropping off.

    Also, a HUGE problem is me logging in and my friends who are in my list and ONLINE, appear offline to me. There have been times when I have been logged in for half hour or so, and suddenly it corrects itself, as if my friends have just signed in.

    ALSO, sometimes when my friends do appear online, I send the ims and they respond, but their replies do not come to me.. it appears that I am ignoring them! Soo frustrating. I never had a problem with MSN.. is only the fact that yahoo is the only one supporting cam & voice options that I’m putting up with it for now!! But time is running out.

    Pleeeeease help.. before all hope is lost!

    Comment by An — October 25, 2008 #

20. I have been experiencing this problem with my ym for mac quite about for a week even up to now. Whenever I login, my ym just keeps on loading and loading and does not show up the whole window of my ym. Why is this happening? This happened after i logged out with a status in my ym when I logged again, that started to happened.

    Comment by angel70x7 — October 30, 2008 #

21. Help! I can’t install yahoo at all. When I drag the icon into my applications folder and open it all I get is the same picture telling me to drag the yahoo icon into my application folder.

    Comment by Cat — November 2, 2008 #

22. Having the same problem as angel70×7. Just began this morning… I sign into Yahoo Messenger and it just spins the little wheel and says loading, then I can tell that I’m connected and I receive messages but the connection window never changes into the contact list! I tried logging in with another account, and it worked immediately with no problem. What is going on with this and how can I fix it???

    Comment by Janelle — November 4, 2008 #

23. I also have the same problems with the file transfer feature exactly as mentioned above.

    Mine also wont stay connected when behind a firewall. This is really annoying that yahoo cant get it right for mac. I just dont understand how it can be so hard.

    Id be more than happy not to have half the features of the Windows version if the basics would just work correctly.

    With the number of people switching to macs growing everyday, this seems like really bad business on yahoos part.

    (my yahoo just crashed again while i was typing this

    Comment by Drew — November 5, 2008 #

24. Can’t connect sometimes, just keeps loading.
    Hangs when I try to change my display picture.

    D:

    Comment by Chl — November 21, 2008 #

25. I recently got a Macbook OSX Leopard and I installed this version of Yahoo IM(3.0Beta). It worked great for a few weeks ( I am living in Europe and was using the voice conversation to keep in contact with family back in the U.S.). However, for the past week or so, I cannot get Yahoo IM to close out properly (I almost always have to do a forced quit now)…and when I try to use the voice program, it tries to connect to server and then tells me that it is unavailable…to try again a little bit later. It has been saying that for a week. I tried removing the program and re-installing, but still the same issues. Freezes when I try to quit IM and won’t allow me on voice (or web cam, for that matter). Is there another version that may be better than this new version? All I want is to stay in contact with my folks….I was so stoked to have that program….and now it’s just become a pain. Any ideas?

    Comment by Hendrix — November 22, 2008 #

26. Same problem all here. Webcam crashes the whole client and have to use forcequit – its weird it was working alright until like now where it just becomes unrespoonsive. Adium I like but it doesnt have i-sight support which kind of sucks as I like to use the camera in my MBP

    Comment by David — December 11, 2008 #

27. I’m having the same problem as Janelle, and it doesn’t go away under OS X 10.5.6. I had to reinstall my client and clear my preferences before I can log in again on my YM account. : (

    Comment by Aaron Paul — December 24, 2008 #

28. By the way, I also got the 100% CPU bug once when signing in under a Guest account.

    Here’s hoping we get another YM update for us Mac users! We really love to have those IMvironments, too.

    Comment by Aaron Paul — December 24, 2008 #

29. I am in the same boat as Hendrix. I live overseas and had in the past used Yahoo Messenger on my old and retired laptop. I bought my new Mac in the States and had no problems using the phone service, but now that I am back in Italy and attempting to call home for the holidays, all I get is a message…”Connecting to Server” and the call never goes through. All other services work, I even managed a 10 minute web-cam only visit with my son, who is spending the holidays with Grandma. I hope that the phone service problem gets corrected. I was a little sad to see all of the issues that my fellow Mac users are having. I thought that I had waited long enough to purchase my first Mac and that the recent boom in users would be proportionate to the software user-ability – I guess not yet for Yahoo software.

    Waiting to call home.
    Melissa

    Comment by Melissa — December 28, 2008 #

30. I’m using Leopard 10.5.5. and i installed yahoo messenger to get in contact with some ppl. Everything worked fine until a few days ago. I don’t see my contact list anymore even when I’m connected and available. I can’t use my webcam correctly coz that little window which appears when I broadcoast isn’t there anymore.
    When does that new mac version w/e bugs comes out?

    Comment by mona — December 29, 2008 #

31. I have all problems as described above. I recently upgraded to the new MacBook Pro with Leopard OS 10.5.5. I’ve downloaded latest YM app and each and every time I login, my wheel just spins and spins and spins… I can see that I’ve logged into my acct b/c messages from friends will appear in a separate window but I can not click on any of them. The only way to get out of the application is to force quit.

    I also used YM on my older G4 Powerbook with Mac OS 10.4.9. I had the same problem on that one EXCEPT that after approximately 5-15 mins. the wheel would stop spinning and the application would load in just fine and I was able to chat. (The camera situation was always hit or miss).

    Unfortunately now with my new MacBook Pro, it will not load in at all. I let it sit for nearly an hour and still just had the spinning wheel. Very frustrating indeed.

    Any ideas, suggestions, thoughts????

    Comment by Susan — December 29, 2008 #

32. I have the same issue as mona above, it only happened ironically January 1st onwards and has never happened before that. Temporary workaround for this issue is when I select Connect Behind Firewall.

    Any suggestions on this please?

    Comment by pat — January 2, 2009 #

33. I have the same problem with YIM sort of connecting, but not quite, and just sitting there spinning all day long. I haven’t changed or upgraded anything, but this just started happening mysteriously on or around Jan 1st 2009.

    I can log in just fine using the web version, or on a PC. I can log in on the machine in question using a secondary account just fine, so it seems it is some sort of issue with my primary account.

    This is incredibly frustrating… but of course Yahoo treats Mac users like secondary citizens, so it’ll probably take them a couple of years to come out with a fix.

    Comment by Alex — January 7, 2009 #

34. I have been using the latest version (3.0) beta, but the problem still exists, my system freezes in a certain period of time and my friends will get a broken file that I’ve successfully sent to them. Hope there will be a final fix for this bug, can’t wait for it.

    Comment by Armand — January 9, 2009 #

35. My built in isight camera will not work with yahoo messenger. I have tried changing the settings, but that doesn’t seem to help.

    Comment by shurgood — January 17, 2009 #

36. the new version worked well only for a few days. now it’s crashing again and it’s really frustrating. although i’m available, my friends keep seeing me as offline/invisible. and if i try to use the stealth settings, it won’t even work. im also having issues in transferring file and setting my fonts.

    hope this issues will be fixed immediately. the sooner the better.

    Comment by anna — January 18, 2009 #

37. I like the latest version of this YM. I had also use it so many times on my macbook. But I don’t really know why whether I had the wrong setting or not, my YM is no longer be able to connect to the ‘chat server’ (the pop up message said that). But the web messenger still works fine on my browser.

    Anyone can help?

    Comment by Mario — January 27, 2009 #

38. Very, Very annoying, this Messenger…why haven’t they fixed this since the bugs started appearing?

    Comment by Sean — January 30, 2009 #

39. the bug still not fixed, i tried 5 times and computer hangs while mounting the image……

    Comment by michael — February 5, 2009 #

40. Same issues; they stopped support for Messenger for OSX 10.3.9, which used to work great, so I had to upgrade to a new system for my new ipod Classic (anybody see a pattern here?), and I bought Leopard. SO far it crashes when you even touch the Yahoo Beta 3 icon. And most other things too. This Leopard release is a piece of garbage, and I think Apple is slitting its own throat by cutting off support for things like new ipods on older OSX systems. I can run itunes on my OLD pc in XP and it’s fine. I guess Apple doesn’t care if we all switch to pc. You’ve been warned Apple. Yahoo’s move to not support old systems is next in line. And their attempt at making a Leopard compatible Messenger is sad. I’ll find another way to chat…Facebook perhaps?

    Comment by Mark — February 6, 2009 #

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