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Vote for Yahoo! Messenger in the About.com IM Awards

February 1, 2010 on 9:51 am | In 10 version, Mac version | 424 Comments

About.com’s annual Reader’s Choice Awards are here and we’ve been nominated for a few awards in the Best IM category:

- Best IM Feature: video calls | vote
- Best Mac IM | vote
- Best IM chat rooms | vote

The winners are determined by you, the readers, so head over to About.com to vote for Yahoo! Messenger in the above categories. Voting begins today and runs through February 25.

Thanks to About.com readers for nominating us. We appreciate it!

Sarah Bacon
Product Manager

Updated Mac version helps with sign-in issues

September 28, 2009 on 3:52 pm | In Mac version | 38 Comments

An updated version of Yahoo! Messenger for Mac 3.0 is now available.

This latest version includes a fix for a sign-in issue that some users have been experiencing. When we tested this latest version with some of those users, they found that it did correct their problem.

Download Yahoo! Messenger for Mac 3.0

Sarah Bacon
Product Manager

Mac version conflicts with CamCamX software

September 16, 2009 on 5:15 pm | In Mac version | 12 Comments

We’re aware that some of our users that upgraded to the latest version of Yahoo! Messenger for Mac 3.0 are having sign-in problems. Some of you may have been contacted to help us troubleshoot the issue. If you are one of those users, thanks. We really appreciate your help.

One problem we did find is the video software called CamCamX directly conflicts with our latest version of Yahoo! Messenger for the Mac. If this video mixing software is installed on your Mac, your Yahoo! Messenger will no longer work because of a software conflict.

To get Yahoo! Messenger working again, you’ll need to uninstall the CamCamX software.

We realize this particular fix will not solve everyone’s sign-in problems, so we’ll continue troubleshooting the issue and update you here on the blog when we have additional news or workarounds.

Thanks for your patience,

Sarah Bacon
Product Manager

Update to Yahoo! Messenger for Mac 3.0 Beta

September 3, 2009 on 11:30 am | In Mac version | 87 Comments

An updated version of Yahoo! Messenger for Mac 3.0 is now available.

This latest version includes a couple of new features and many bug fixes to help enhance overall stability and performance. Other changes were made to ensure compatibility with Apple’s latest version of OS X, Snow Leopard.

For the first time, Insider is now available in Yahoo! Messenger for Mac. The new version of Insider offers quick access to the latest news, including local news for U.S. locations. You can also check the weather, see what awaits you in your Yahoo! Mail inbox, or easily search the web, images or video.

This latest version also includes a “Report a Problem” feature to make it easier for Mac users to report technical issues they’re experiencing. To access it, click on the Help menu and select “Report a Problem to Yahoo!”.

From there you can select the feature area that relates to your issue (sign in, messaging, webcam etc.), and then describe the problem you’re having. We really appreciate it when you submit your problems this way as the diagnostic information that’s included helps us better troubleshoot the issue.

Download Yahoo! Messenger for Mac 3.0 Beta

As always, we appreciate your feedback which you can submit by going to the Help menu in the Mac version and selecting “Send Feedback”.

We hope you enjoy this latest version!

Sarah Bacon
Product Manager


Updated Mac version now available

May 28, 2009 on 3:44 pm | In Mac version | 63 Comments

As promised, we’ve released a new build of Yahoo! Messenger for Mac 3.0 Beta (178870). This latest build fixes the issues with auto log-in and chat room crashes that were occurring for users who had upgraded to Mac OSX 10.5.7.

Download Yahoo! Messenger for Mac Beta 3.0

Thanks for your patience while we worked out the bugs.

Sarah Bacon
Product Manager

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