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Yahoo! Messenger for Mac update now available

March 26, 2010 on 1:25 pm | In Mac version | 88 Comments

An updated version of Yahoo! Messenger for Mac 3.0 is now available for download from the Yahoo! Messenger website.

This latest version, 3.0.1.35554, includes a bug fix for display image issues, as well as a crash bug fix.

Download Yahoo! Messenger for Mac 3.0

As always, we welcome your feedback about this latest version. To submit your feedback, go to the Help menu in Yahoo! Messenger for Mac 3.0 and select “Send Feedback” to get started.

Sarah Bacon
Product Manager

Connect with your website visitors on Yahoo! Messenger Pingbox

March 16, 2010 on 12:28 pm | In 10 version, Features, Mac version, Pingbox | 86 Comments

One of our lesser known but very useful products is the Yahoo! Messenger Pingbox. With a copy and paste of some code, you can embed a chat window into your website, blog or social networking page. Then when visitors come to your page, they can see when you’re online and initiate a private IM conversation with you.

My friend Jim has a Pingbox on his neighborhood blog. While he’s on Yahoo! Messenger all day, his status says “Available” in his Pingbox. When visitors come to his site, he can see the counter change next to the Pingbox in his contact list. If someone wants to chat with him, they simply start typing in the Pingbox on the website, which in turn opens up a new IM conversation for Jim. His visitors can remain anonymous or give themselves a nickname while they chat.

One of the greatest things about Pingbox is that there is no need for anyone to know your Yahoo! ID or for you to know theirs. In fact visitors to your site don’t even need a Yahoo! ID to start chatting with you. You can also turn your Pingbox on or off right from your Yahoo! Messenger 10 contact list, so if you find you’re being interrupted too often by chatty visitors, you can go dark for awhile.

Jim says one of the things he really likes is that when he hovers on the Pingbox visitors in his contact list, it will show him what page on his site that visitor is on. But mostly he likes to see the number of people that are passing through his site all day and be available to them. He says he’s gotten some good tips about neighborhood stories from his Pingbox chats.

If you have your own blog, website or social networking page, it’s easy to add a Pingbox. Just visit the Yahoo! Messenger Pingbox Studio and click the “Create a Pingbox” button. You can customize your background, text size, display name, and whether or not you want to show your display image. You can even put in a custom message that users will see in the Pingbox when you’re online, or when you’re offline. Once you’re done, you’ll receive some code that you can copy and paste into your site.

Then just login to Yahoo! Messenger using the same Yahoo! ID under which you created your Pingbox and voila – you’ll see a new group in your contact list and if you have visitors, a count next to the group name. Note that in order to appear online and receive messages from your Pingbox, you need to be signed in to Yahoo! Messenger 10 or Yahoo! Messenger for Mac. However unlike version 10, the Mac version does not display your Pingbox visitors in your contact list.

Do you use a Pingbox on your website, blog or social networking page (e.g. Facebook, MySpace)? Tell us about your experience in the comments.

Sarah Bacon
Product Manager

Vote for Yahoo! Messenger in the About.com IM Awards

February 1, 2010 on 9:51 am | In 10 version, Mac version | 443 Comments

About.com’s annual Reader’s Choice Awards are here and we’ve been nominated for a few awards in the Best IM category:

- Best IM Feature: video calls | vote
- Best Mac IM | vote
- Best IM chat rooms | vote

The winners are determined by you, the readers, so head over to About.com to vote for Yahoo! Messenger in the above categories. Voting begins today and runs through February 25.

Thanks to About.com readers for nominating us. We appreciate it!

Sarah Bacon
Product Manager

Updated Mac version helps with sign-in issues

September 28, 2009 on 3:52 pm | In Mac version | 52 Comments

An updated version of Yahoo! Messenger for Mac 3.0 is now available.

This latest version includes a fix for a sign-in issue that some users have been experiencing. When we tested this latest version with some of those users, they found that it did correct their problem.

Download Yahoo! Messenger for Mac 3.0

Sarah Bacon
Product Manager

Mac version conflicts with CamCamX software

September 16, 2009 on 5:15 pm | In Mac version | 23 Comments

We’re aware that some of our users that upgraded to the latest version of Yahoo! Messenger for Mac 3.0 are having sign-in problems. Some of you may have been contacted to help us troubleshoot the issue. If you are one of those users, thanks. We really appreciate your help.

One problem we did find is the video software called CamCamX directly conflicts with our latest version of Yahoo! Messenger for the Mac. If this video mixing software is installed on your Mac, your Yahoo! Messenger will no longer work because of a software conflict.

To get Yahoo! Messenger working again, you’ll need to uninstall the CamCamX software.

We realize this particular fix will not solve everyone’s sign-in problems, so we’ll continue troubleshooting the issue and update you here on the blog when we have additional news or workarounds.

Thanks for your patience,

Sarah Bacon
Product Manager

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