June 17, 2009 on 10:53 am | In iphone | 66 Comments
Today Apple’s new 3.0 operating system comes out for the iPhone. One of the exciting new features this will bring to the iPhone is push notifications, or the ability for an app to alert you of something even if you’re not running it (similar to how the Mail app on the iPhone alerts you now to new messages).
For Yahoo! Messenger for iPhone, this means you’ll get notified when a new IM message arrives, even if you aren’t actually running the app. Our new version with push notifications is not ready yet, but we wanted to let you know that we are working on it and hope to have it out soon.
We’ll let you know here on the blog when it’s ready.
Sarah Bacon
Product Manager
May 22, 2009 on 3:02 pm | In Mac version, iphone | 23 Comments
For those of you having issues with the latest Mac OS X update (10.5.7) and Yahoo! Messenger for Mac, help is on the way.
We’ve identified the problems causing the chat room crash and the sign-in problem* (see potential workaround below), and will be releasing those fixes in a new build soon. So stay tuned to the blog; we’ll let you know as soon it’s available. Thanks for your patience.
On an Apple-related note, we’re smiling this week because we hit the 1 million download mark for our Yahoo! Messenger for the iPhone app. Thanks to all of our users for giving it a try and providing their feedback. We really appreciate it.
Sarah Bacon
Product Manager
* Here’s a workaround if you are having trouble signing in since you updated to 10.5.7 (and are using a “behind the firewall” connection setting): Try disabling auto-login. To do that, click on the Yahoo! Messenger menu, select “Preferences”, then click on the “General” tab. Uncheck the box that says “Automatically start Yahoo! Messenger”. Quit Yahoo! Messenger completely and relaunch it again. If this fixes the issue, please hold off on turning auto-login back on until we release the new build.
May 14, 2009 on 10:48 am | In iphone | 84 Comments
The sign-in issues that were occurring with the Yahoo! Messenger for iPhone app are now fixed. If you were unable to sign-in before, please restart the app and try to sign in again.
If you are still experiencing problems, please use the Report a Problem feature to let us know. You can find it by tapping on the Settings icon in the app, then tap on Report Problem (screenshot).
Many thanks for your patience while we sorted this out.
Sarah Bacon
Product Manager
May 6, 2009 on 1:43 pm | In iphone | 6 Comments
We’re aware that some of you are still having problems signing into the Yahoo! Messenger for iPhone application, even after updating to version 1.1 that launched last week.
If you haven’t already, please use the new “Report a Problem” feature in the app to let us know (screenshot). You can find it under the Settings icon in the app. When you submit, please include your debug logs (it is checked by default). These can very helpful when we’re troubleshooting issues from our side.
We’ll keep you updated here on the blog with any news. We know it’s frustrating so thanks for your patience.
Sarah Bacon
Product Manager
UPDATE: This issue has been resolved as of 5/14/09. More info here
May 1, 2009 on 1:21 pm | In iphone | 33 Comments
Thanks to everyone who has tried out the initial release of Yahoo! Messenger for iPhone and provided feedback here on the blog or through the App store.
In response to some of your comments, we’ve released an updated version of Yahoo! Messenger for iPhone (v1.1), which is now available for download.
This latest version includes:
- Landscape keyboard mode – yay!
- A fix for the sign-in/connection issues that some of you were having. Please download this latest version and try signing in again.
- A new “Report a Problem” feature that lets you send us feedback from the app about any issues you’re encountering. It can be found under the Settings icon. (screenshot)
You can
download the latest version through iTunes or on your iPhone, tap the App Store icon.
We hope you enjoy it!
Sarah Bacon
Product Manager
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