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Messaging between Yahoo! and other networks

May 12, 2010 on 3:42 pm | In 10 version, 9.0 version | 28 Comments

One of the nice things within Yahoo! Messenger is that you can add friends from other networks such as Window Live (MSN), LCS, Lotus Sametime etc directly into your friend list within Yahoo! Messenger. You can then see their presence information (online/offline) and also exchange IMs right from within Yahoo! Messenger.

However, some of you may have noticed that for the last several hours there have been some problems with the interoperability features especially related to sending IMs from Yahoo! Messenger to other networks.

The good news is that our engineering team has identified the problem and fixed it – if you are still experiencing intermittent problems, please Sign Out of Yahoo! Messenger and sign back in.

We apologize for the inconvenience caused as a result of this issue.

Thyaga Vasudevan
Product Manager

Using Yahoo! Messenger for Mother’s Day

May 7, 2010 on 1:08 pm | In 10 version, Avatars, Events, Features, Voice | 17 Comments

Mother’s Day this year is just around the corner on Sunday, May 9th.  I am sure many of you might have planned something special for your moms for this day.

Here are some of the ways Yahoo! Messenger can help to make this day even more special for you especially if you live far away from your mom.

(1). Video Calling – Real-time communication in Yahoo! Messenger took a giant leap last year with the introduction of High Quality Video Calling available in the latest version of Yahoo! Messenger. Our users have taken a liking to this feature and use it especially if they have to talk to friends/families staying far away. So, if you haven’t tried this yet, then this is a perfect time to try out Video Calling with your mom and see her on this special day.

(2). Free PC-2-PC and Paid Calling – As you know, Yahoo! Messenger always had the ability for users to make Free PC-2-PC Calls – so, if your mom is online on Yahoo! Messenger, you could make a free call and talk to her or leave a voicemail if she isn’t online- no matter how large the distance.

If your mom is not online or simply not a Yahoo! Messenger user, then you could also call her on her land-line or mobile using the premium Yahoo! Voice product where you can make local and international calls at great quality for really cheap rates.


(3). Change your Avatar in Yahoo! Messenger to express your love for mom. To do this, simply head over to Yahoo! Avatars and then search for “Mother’s Day” in the “Avatar Search” box. Chose any Avatar from the hundreds of Mother’s Day Avatars and then change your Display Image within Yahoo! Messenger to share this Avatar. Your mom’s joy will know no bounds when she logs into Yahoo! Messenger and sees your Avatar – we guarantee it.

Hope these help you to make the day really special. If you used these or any other products or features from Yahoo! or Yahoo! Messenger on this day, then do drop in a comment – we would love to hear from you.

Happy Mother’s Day.

Thyaga Vasudevan
Product Manager

Messenger Safety and Security Tip

May 5, 2010 on 11:02 am | In 10 version, 9.0 version, Mac version, iphone | 51 Comments

As most of you know, Yahoo! takes security and spam infiltration seriously and employs various measures to help protect our users.

Very recently we learned of an issue where some users have received spam messages in Yahoo! Messenger from their contact list. Yahoo! Messenger has quickly worked to resolve the situation.

As always, we recommend that any Yahoo! Messenger user who receives a suspicious IM containing a link should first IM the friend to ensure the message is legitimate before moving forward. We strongly advise users to not download executable (.exe) files that are sent through Yahoo! Messenger. Also, we recommend that users that have anti-virus software on their computer employ the latest anti-virus updates.

Thyaga Vasudevan
Product Manager