Setting up voice and video in Yahoo! Messenger 10
March 9, 2010 on 12:44 pm | In 10 version, Voice | 39 Comments
If you’ve upgraded to Yahoo! Messenger 10 or got a new webcam recently, chances are you’ll want to try out the high-quality voice and video call features.
As a first step, we recommend that you complete the “Voice and Video Setup” steps to ensure that your microphone, speakers/headphones, and webcam are working properly.
To get started, click on the Messenger menu and select “Preferences”. When the Preferences window opens, click “Video & Voice” on the left hand menu. This will bring up your options on the right hand side:

If you know immediately which devices you want Yahoo! Messenger to use for your camera, microphone etc., just select them in the drop down menu. Depending on your type of computer and other software or hardware you have installed, you may only have one or many options available.
For a guided setup, click the “Open Voice and Video Setup” link in the Preferences window. This will take you through three setup steps where you can select the devices you want to use for your microphone, speakers/headset and webcam. After selecting each one in the setup, you’ll be able to test and confirm they are working.

Once you’ve successfully completed the Voice and Video Setup steps, you’ll be ready to start making free PC-to-PC calls, full-screen video calls and even calls from Messenger to regular and mobile phones (premium account required). You can also click the “Place a free test call” link in the Preferences window to try out the voice feature.
Sarah Bacon
Product Manager

Does this new video work with the Mac version? A friend of mine got a new system (and the upgrade) and had trouble making it work with my system (a Mac).
Also is there any working being done on the Mac version?
(I will keep asking this until i hear some kind of answer!)
Comment by Gibby264 — March 9, 2010 #
Once you get the voice and video set up, it’s pretty crisp. Makes contacting family and friends so easy!
Comment by Mike — March 9, 2010 #
I an ready to try out this new voice & video on yahoo messenger 10
Comment by John Payno — March 9, 2010 #
if i install yahoo messenger 10, almost finish :the application failed,the initialize error, 0×0000005 how to i do that?
Comment by suzanna — March 9, 2010 #
Again ill say that the video quality is BLURRY in video calls with most of the users i make video calls with.
also i got a video capture programme webcammax and i wonder why in video call setup it doesnt recognize webcammax as a webcam source?? while in regular webcam it does recognize webcammax as a video source?? can u fix that and make video call setup recognize it???
Comment by shery — March 10, 2010 #
video and voice options is not appear in my messenger.! y? pls infrim me
thanks
Comment by mx779r — March 11, 2010 #
video n voice options is not appear in my messenger? pls confirm why?
Comment by Nadia Gabriel — March 11, 2010 #
after all it is good service for me , i am delightfully use yahoo messenger .
so it allover good .
Comment by harun — March 11, 2010 #
As a frequent user, i do enjoy the video and voice features. There are certain fixes that need to be considered. Sometimes when I am video and voice with another user, my call hangs up randomly. Hopefully this will be fixed on the next update. Continue to take Yahoo Messenger to another level !
Comment by erica — March 11, 2010 #
thank you
Comment by farzad — March 13, 2010 #
Sir,
Here in Oman, the Yahoo Voice has been blocked from the last 2 years, how can I use yahoo voice service without any interruption
Kenson
Comment by Kenson — March 15, 2010 #
my video call and my voice call does not appear in my messenger.i set up my video and voice call sitting but still not working please help..thanks
Comment by weng — March 18, 2010 #
hi, i was down loading the new version.
Since then its not working anymore. and i m getting always the message about the maintenance which was on the 2 of march. but now we have the 19. of march.
what can i do, that the messenger will be working again, specially the videocall. i will be thankful if u could help me.
thanks!
Comment by Karin — March 18, 2010 #
i don’t see this voice and video feature in preferences though i was using this feature in older version …what can i do to fix this prob
Comment by preeti — March 21, 2010 #
When I talk After 5 m. in yahoo messenger in my LAPTOP does not work is hung and when be restart must be locked from key on/off by pressing 10-12 seconds to start all LAP
Such a big PROBLEM to me and PLEASE repeated
Comment by georges wadie — March 24, 2010 #
no call setup appeard and if i send mesage no mesage appeard in my screen, what will i do, can you help me plssssssssss
Comment by bart — March 31, 2010 #
sir/madam
i have tried all the points u mentioned here but no progress. vedio/voice calls options still not appering. pls help
Comment by amrit pal singh — April 5, 2010 #
i downloaded a new version of yahoo mesenger the 10yahoomessenger..but my videocall and my voicecall is not appearing and i cant use this both also..pls fix it for me..thanks..
Comment by margie — April 5, 2010 #
i downloaded anew version my video call and voice call not appearing i can use that and no incoming call please fix it thanka
Comment by prashan — April 6, 2010 #
how to set voice call inversion 10 yahho massenger
Comment by naren magar — April 7, 2010 #
I tried on the same way what you said,
My microphone is working ok, see the same way I am able to talk in google talk no problem.
still my voice call icon is disabled
Pl.guide me what to do next. I am planning to un install 10.0 verson and going to install 9.0 verson
Comment by Venugopalan — April 10, 2010 #
i cant get my microphone to work at all, followed instructions but still does not work
Comment by Karen Edwards — April 13, 2010 #
please fix my voice call and video call
Comment by prashan — April 15, 2010 #
i downloaded latest version of yahoo mesenger the 10yahoomessenger..but my videocall and my voicecall is not appearing and i cant use this both also..pls fix it for me..thanks..
Comment by kevin — April 15, 2010 #
please fix my voice and video call.
i already download yahoo messenger 10 ,but i cant take my video call and voice call .i want to use this both.pls i requested in this 2 v.call,and v.call. pls
Comment by rajeswari — April 17, 2010 #
I am not able to make voice and video call. I did everything which is mention above, It is still not working, the buttons of voice and video call are not active. I don’t know what am I supposed to do now.
I will apprecite if you folks could help me with that.
Comment by Faria — April 28, 2010 #
how can i have Yahoo!Messenger Preferences in my own messenger?
Comment by arezoo — May 7, 2010 #
i am working in uae .From last week in yahoo messenger voice and video calling disable tell either yahoo block the service or etisalat i am in very tension because i am using yahoo messenger to talk to my family
Comment by adnan tariq — July 7, 2010 #
i have messenger 10 & from last week Y.Messenger not supporting for voice & video call … please support me what is the reason & how to fix this…..thank you
Comment by shaikh saleem — July 9, 2010 #
i am working in alqouz. from last week in yahoo mesenger voice and video calling dis able tell either yahoob block the service or etislat but in google its working the voice call please support me what is the reason and how to fix this thank you.
Comment by ron — July 12, 2010 #
Open video & voice setup succeed. But place free test call unsucceed. It said ÿour computer is not connected to the network.
What is next?
Comment by empuyoung — July 12, 2010 #
my video call and my voice call does not appear in my messenger.i set up my video and voice call sitting but still not working please help..thanks
Comment from keneth 18/7/2010
Comment by keneth mike — July 18, 2010 #
my video call and my voice call does not appear in my messenger.i set up my video and voice call sitting but still not working please help..thanks
pls i want it urgent
Comment from keneth 18/7/2010
Comment by keneth mike — July 18, 2010 #
Sir,
I am using yahoo messenger 10.0.0.1270-us.when i try to call a video call or a voice call,its showing me a error message, i.e “Your computer is not connected to the network”.plzz help me…
Thanks…
Comment by thafseer — July 19, 2010 #
and I record yahoo messenger with IMCapture for Yahoo Messenger (imcapture.com)
Comment by fep — July 20, 2010 #
hi
sir
my voice call no working
what i am doing
Comment by khatana — July 20, 2010 #
I also use IMCapture for Yahoo Messenger which allows me to record audio and video in different formats and high quality.
I recommend it.
http://www.imcapture.com/IMCapture_for_Yahoo_Messenger/
Comment by Bess — July 21, 2010 #
my video call and my voice call does not appear in my messenger.i set up my video and voice call sitting but still not working please help..thanks
Comment by abdulla — July 31, 2010 #
my video call and my voice call does not appear in my messenger.i set up my video and voice call sitting but still not working please help..thanks
Comment by abdulla — July 31, 2010 #