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Connection help in the latest Yahoo! Messenger

November 18, 2009 on 7:34 am | In 10 version | 104 Comments

On a normal day, we double click on the Yahoo! Messenger icon to sign in, the yellow smiley wakes up, and our contact list loads. Then we’re off and chatting with friends.

But sometimes, not everything works perfectly. Sign in issues can sometimes be attributed to problems with an internet connection. This is why we added a new Connection Troubleshooter tool to the latest version of Yahoo! Messenger 10.

If Yahoo! Messenger has problems connecting during the sign-in process, a small window will appear alerting you that there may be a problem with your internet connection. From there, you can click the Troubleshoot button to let it run some connection diagnostics on your machine. After some quick analysis, it will recommend some next steps for resolving the issue.

The wizard also records all the steps it took while diagnosing the problem. Click the “Show Details” button on the final screen to view the details (sometimes it’s helpful to copy and paste those details when working with customer care on an issue).

The connection wizard is only available in the latest version of Yahoo! Messenger 10 (10.0.0.1102 or later) which works on Windows XP, Vista and 7. You’ll only see this wizard when there is a problem with your internet connection, such as a missing connection or problems with your internet proxy.

Sarah Bacon
Product Manager

104 Comments »

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  1. I keep downloading YIM 10 but never get an icon, even tho I tell it to run, it does not appear anywhere – can’t even uninstall in control panel because it never installs
    I’m installing on a brand new computer that came with Windows 7

    Comment by carollee — November 18, 2009 #

  2. I get this message when I try to log in, despite being connected to the internet. When I click on troubleshoot it runs through the tests… then just disappears. Why won’t it let me connect?

    Comment by Cody — November 18, 2009 #

  3. so i got windows 7, and i’m trying to get the tray icon of yahoo messenger 10 changed. if you have windows 7 you’d see the new tray icons for sound, battery and internet are black and white, so therefore i tried changing the little yellow and red smiley into a black and white one. tried modifying the messenger .exe file and replaced the 16×16 icons, both the 8bit and 32 bit ones, but the changes occur only in the task bar if i have the messenger window active. could you point me out please to how to modify that icon ?

    Comment by Stefan Merut — November 19, 2009 #

  4. im trying to download yahoo messenger but it’s been downloading for over four hours how can i stop it??

    Comment by michelle — November 19, 2009 #

  5. The new version 10 is installing a redistributable x86 and is causing a 0xc0150002 error when messenger tries to initialize. I went back to version 9 and everything is working fine, please advise.

    Comment by pokey — November 19, 2009 #

  6. I am having the same problem just like Cody. I have tried reinstalling YM version 10, but still no luck. I still can’t sign in successfully even though my internet is good. *sigh*

    Comment by Les — November 20, 2009 #

  7. I am having problems too with yahoo messenger..I download the new version twice and can not login. I have checked all of my settings and they seem correct.. Once I run the troubleshooter here is what comes up:
    Checking virtual IP servers…
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [PASSED]
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [PASSED]
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    I am using a dial up connection with vista and all of my proxies seem right. I have been using messenger for years.. and this is getting pretty frustrating..

    Comment by Kelly Johnson — November 21, 2009 #

  8. i downloaded messenger 10 but i cant loge in to yahoo messenger 10 pleas advise

    Comment by ehab — November 22, 2009 #

  9. I have tried and tried to install yahoo messanger 10 but i keep getting the error that the application failed to load and it stops(0×0150002) What do I do?

    Comment by Misty — November 23, 2009 #

  10. hi,
    I downloaded yahoomessenger10.0 the latest version n since then i am unable to login either in yahoomail nor yahoo messenger and my internet connection is working and i am getting the same proble as stated in the above picture and i also tried to browse other websites and they all working perfectly alright except yahoo n its subsidiaries.i even tried to restart the my laptop as well but its of no use.

    i request you to help me on this.

    thanks&regards,
    hafiz

    Comment by hafiz — November 23, 2009 #

  11. hi,
    I downloaded yahoomessenger10.0 the latest version n since then i am unable to login either in yahoomail nor yahoo messenger and my internet connection is working and i am getting the same proble as stated in the above picture and i also tried to browse other websites and they all working perfectly alright except yahoo n its subsidiaries.i even tried to restart the my laptop as well but its of no use.

    i request you to help me on this.

    thanks&regards
    zaheer

    Comment by zaheer — November 25, 2009 #

  12. I have been using YM for Mac for so long and recently I always get this problem of my image not displaying. What gives? I’ve tried everything from uninstalling, reinstalling but still the problem remains. Please kindly fix this problem because this is frustrating.

    Thanks.

    Grace

    Comment by Grace — November 26, 2009 #

  13. I am having trouble getting YM 10 to connect. The troubleshooter says it can’t connect to the Virtual IP server. I have been using YM for a very long time and this is the first problem I have encountered. I noticed this problem after I created the new log on that is stored on the computer. I have tried un-stalling and re-installing YM and get the same error message twice.

    Please help me, BTW, I am not a fan of the YM web messenger.

    lacy

    Comment by lacy — November 26, 2009 #

  14. Ditto to the above. NO wonders people prefe YahElite or Yazak.

    Comment by Carolyn — November 26, 2009 #

  15. I installed YM beta 3,but doesn’t work with my mac.. It doesn’t respond even I click the icon YM. What should I do?? For information I’ve been using this YM for mac already 1 year. But since 1 month ago,the ICON doesn’t respon to open the YM. Thx so much.

    Comment by Cincin — November 27, 2009 #

  16. I downloaded andinstalled YM 10 and like most people, I can’t sign on. Ran the troubleshooter and still can’t sign on to YM even though I can connect to the internet through IE and Firefox.

    Please advise what to do to resolve issue.
    Thanks,

    Comment by lito Dayrit — November 27, 2009 #

  17. i downloaded yahoo 10 and installed it.. but like others i too cannot login.. tried trouble shooting, but it just disappear after doing….. internet everything is working fine.. and can log in to yahoo mail… anyway to repair the problem?

    Comment by manu — November 29, 2009 #

  18. I am having exactly the same problem as Les above in this comment: http://www.ymessengerblog.com/blog/2009/11/18/connection-help-in-the-latest-yahoo-messenger/#comment-191168

    VERY FRUSTRATING.

    Comment by Mongo — November 30, 2009 #

  19. I had messenger 9 and used to have alot of sign in issues and had reset my password and re-install the messenger and then it used to fix it temperarily. So I got frustated of it and downloaded version 10 and now I having the same issue. I even have Yahoo Phone in and Phone out voice services and I am extremily frustated as to how this Yahoo messenger is not working for me.

    Comment by Gaurav — November 30, 2009 #

  20. Downloaded to YM 10 and now having signon issues, and locking up my netbook, I use windows XP home. Never had these issues with YM 9; Friend in UK had to upgrade his YM from 9 to 10 because our cameras would not work because of two different versions, he runs windows vista, he is now starting to have same issues as I am. Please fix or PLEASE GIVE US WAY TO DOWNGRADE BACK TO YM 9 until issues are worked out. I have had to pull my battery to get my netbook to hard reboot, you gave me blue screen of death last night and no I have no viruses.

    Comment by Karen Purcell — December 2, 2009 #

  21. I had the old verison of messenger said invalid password or user name tried to download the new verison and it will not install this sucks u know the saying if it is not broke dont fix it says im on but nothing comes up says failed to start configuration is wrong this is a joke.

    Comment by cobra — December 2, 2009 #

  22. I have a MAJOR problem I have tried and tried and tried to download yahoo messenger but for some reson it keeps telling me that it can’t be installed to do an application configuration problem please help me and let me know what to do. I miss my best friend on yahoo.

    Comment by Pam — December 3, 2009 #

  23. I’m having the same problem…..’YMSG.ColoSelectionTimeout’

    It won’t let me sign into messenger. Grrrrrr Proxy settings are correct.

    Comment by Shilo — December 3, 2009 #

  24. same problem…’YMSG.ColoSelectionTimeout’

    Comment by bijujacob — December 3, 2009 #

  25. pls solve the issue or help us

    Comment by bijujacob — December 3, 2009 #

  26. bijujacob – We’re still looking into it. Thanks,

    Sarah Bacon

    Comment by Administrator — December 3, 2009 #

  27. I have only used Yahoo messenger for as long as I can remember but the latest (V10) will not connect and gives a “[VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ” error when attempting to login.

    I am so disappointed this product was not tested well before releasing to the public. I hope you guys get this fixed before some of your loyal users go to WindowsLive.

    Comment by disappointed in Yahoo — December 3, 2009 #

  28. Any solution to that problem?????????
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Comment by Imtiaz Ahmed — December 4, 2009 #

  29. and i thuoght i was doing somethig wrong!! im also having the same problem with the new version. IT WONT LET ME SIGN IN WHATS THE PROBLEM!!!!

    Comment by Edris Ortiz — December 4, 2009 #

  30. VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’

    Comment by bob — December 5, 2009 #

  31. YM does not have plans of fixing this? It has been months!

    ‘YMSG.ColoSelectionTimeout’

    Comment by anne — December 6, 2009 #

  32. I do NOT like Yahoo messenger and I wish to have it removed.

    How dd I do it?

    Please get back to me as soon as possible.

    Harold Jewell
    Sunday, Dec. 6, 2009 7:27 a.m.
    Wasaga Beach, Ontario

    Comment by Harold — December 6, 2009 #

  33. I get this message when I try to log in, despite being connected to the internet. When I click on troubleshoot it runs through the tests… then just disappears. Why won’t it let me connect? what should i do?

    Comment by kathleen joy — December 6, 2009 #

  34. I downloaded version 10… now I can’t connect with cam to 99% of my buddies! Thanks a lot, Yahoo!

    Comment by onan_mann — December 6, 2009 #

  35. i have a same problem in yahoo messenger how can i fix it?

    Checking virtual IP servers…
    [VIP Raw] Connecting to Virtual IP server 68.180.216.31…
    [VIP Raw] Connecting to Virtual IP server 76.13.14.40…
    [VIP Raw] Connecting to Virtual IP server 68.180.217.15…
    [VIP Raw] Connecting to Virtual IP server 76.13.15.38…
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Resolving host name httpvcs1.msg.yahoo.com… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 216.155.194.34…
    [VIP Http] Resolving host name httpvcs2.msg.yahoo.com… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 98.136.112.56…
    [VIP Http] Resolving host name 216.155.194.137… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 216.155.194.137…
    [VIP Http] Resolving host name 98.136.112.142… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 98.136.112.142…
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Comment by Diana Bernardo — December 7, 2009 #

  36. Hi
    I downloaded yahoomessenger10.0 And could not install it in window 7 error ” Install unsucessfully” Pleaese help Thank You

    Comment by Long Ngo — December 8, 2009 #

  37. ERROR MESSAGE AT LOGIN TIME:
    Checking HTTP virtual IP servers…
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Please fix this problem. All other TCP/IP apps are running fine on this machine.

    Comment by yinch — December 10, 2009 #

  38. Yahoo
    I appear tpo be having similar probs to others with MSG10. Following is the troubleshooter report.
    I am using XP(sp3) with Firefox 3.5 and AVG 8.5

    Have just installed MSG10 on Vista machine with no probs

    Checking virtual IP servers…
    [VIP Raw] Connecting to Virtual IP server 10.77.14.0… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Raw] Connecting to Virtual IP server 10.77.14.0… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Raw] Connecting to Virtual IP server 10.77.14.0… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Raw] Connecting to Virtual IP server 10.77.14.0… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response…
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Connecting to HTTP Virtual IP server 10.77.14.0… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 10.77.14.0… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 10.77.14.0… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 10.77.14.0… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response…
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Comment by bruce young-smith — December 13, 2009 #

  39. This is the troubleshooting message I get when trying to log on to yahoo instant messenger. Please help!!!!

    Checking virtual IP servers…
    [VIP Raw] Resolving host name vcs1.msg.yahoo.com… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 68.180.216.31… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Raw] Resolving host name vcs2.msg.yahoo.com… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 76.13.14.40… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Raw] Resolving host name 68.180.216.31… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 68.180.216.31… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Raw] Resolving host name 76.13.14.40… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 76.13.14.40… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Resolving host name httpvcs1.msg.yahoo.com… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 216.155.194.34… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Http] Resolving host name httpvcs2.msg.yahoo.com… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 98.136.112.56… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Http] Resolving host name 66.163.168.217… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 66.163.168.217… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Http] Resolving host name 98.136.112.56… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 98.136.112.56… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12029′ ***
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Comment by lacy — December 14, 2009 #

  40. Messenger 10 seems to be worse with proxies than earlier versions. There is no field to specify a static HTTP proxy URL, it relies on IE proxy settings. But you guys didn’t think of “autoproxy”. YM10 cannot connect if IE has autoproxy settings.

    Comment by Saurabh — December 15, 2009 #

  41. F A I L.

    This is really pathetic – IM is just about the oldest technology out there, and we just can’t deal with this any more, so now I have to put all 100+ of my staff onto MSN Messenger.

    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Win7, IE8, FireFox 3.5.5 (not that any of this matters, you can see from the wide variety of OS/browsers/configs that it’s a pervasive problem)

    Comment by Wes — December 16, 2009 #

  42. When i use PC to PC voice function, i connect for exactly 40 seconds and then the call will disconnect.
    My ISP, Virgin Broadband, insist that it is not my connection and my laptop is brand new compaq.
    any ideas
    ???
    frustrated

    Comment by Peter — December 17, 2009 #

  43. pleasw tell me why messenger is not working all of detail is given below.
    Checking virtual IP servers…
    [VIP Raw] Connecting to Virtual IP server 172.30.10.10… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Raw] Connecting to Virtual IP server 172.30.10.10… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Raw] Connecting to Virtual IP server 172.30.10.10… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Raw] Connecting to Virtual IP server 172.30.10.10… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Connecting to HTTP Virtual IP server 172.30.10.10… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 172.30.10.10… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 172.30.10.10… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 172.30.10.10… [PASSED]
    [VIP Http] Sending HTTP request to the server… [PASSED]
    [VIP Http] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Comment by muhammad saif ullah — December 17, 2009 #

  44. ‘YMSG.ColoSelectionTimeout’ ***

    DOES YAHOO MESSENGER , REALLY SUCK ? OR IS IT JUST YOUR TECH’S ?

    Comment by Joggingsloth — January 13, 2010 #

  45. It’s My ERROR… Supp mE
    Checking virtual IP servers…
    [VIP Raw] Connecting to Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Raw] Connecting to Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Raw] Resolving host name 150.2.202.1… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Raw] Connecting to Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Connecting to HTTP Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Http] Connecting to HTTP Virtual IP server 150.2.202.1… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12017′ ***
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Comment by Naran — January 15, 2010 #

  46. Trying to load yahoo messenger I get

    Checking virtual IP servers…
    [VIP Raw] Connecting to Virtual IP server 68.180.216.31…
    [VIP Raw] Connecting to Virtual IP server 76.13.14.40…
    [VIP Raw] Connecting to Virtual IP server 68.180.217.15…
    [VIP Raw] Connecting to Virtual IP server 76.13.15.38…
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Connecting to HTTP Virtual IP server 216.155.194.34…
    [VIP Http] Connecting to HTTP Virtual IP server 98.136.112.56…
    [VIP Http] Connecting to HTTP Virtual IP server 216.155.194.137…
    [VIP Http] Connecting to HTTP Virtual IP server 98.136.112.142…
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ ***

    Comment by Josh — January 19, 2010 #

  47. The ONLY solution to this infuriating problem is by clearing your Cache and History from/through IE. Try re-opening http://www.yahoo.com on IE then try logging into Yahoo Messenger again.

    Your next log in attempt to Yahoo Messenger will be SUCCESSFUL. Worked for me and a lot more that I know were experiencing the same problem!

    Comment by Eden — January 21, 2010 #

  48. Oh and btw, please post and let me know if it worked for you as well, thanks!

    Comment by Eden — January 21, 2010 #

  49. Yes… As pointed out here, any connectivity problem to http://www.yahoo.com from Internet Explorer (IE) could give such an error. My computer was infected by some virus that changed the LAN Settings of my IE to use a Proxy and I got the same errors when I tried to use Yahoo Messenger. So, clear your Cache, check IE settings, and make sure you could access Yahoo web site. It will resolve your issue.

    Comment by Prem — January 24, 2010 #

  50. i did what Eden and Prem said, but still got the same error..cant sign in,troubleshooter appears,when i click it,just suddenly disappears..ugh,this is getting to my nerves now..

    Comment by Mac — January 27, 2010 #

  51. oh plz solve this problem ,i got the same problem which was mentioned above , why dont they care about solving it?
    thats booring

    Comment by khaled — January 28, 2010 #

  52. i am having issues downloading the YM10, received an email from them telling me to download YM10 that was just released. It is the same thing i have been trying to download except now i get that i do not have sufficient privelages. Log in as an admin and reload. All my setting sare the same and now it won’t work….. thanks for NOT helping Yahoo

    Comment by bob — February 3, 2010 #

  53. i have been using messenger for years and all of a sudden it said that i have internet connection problems but my proxy server is correct so i dont know what yahoo wants from me in order to let me sign in. it hasnt lket me sign in for 25 days soooo please help me!!!

    Comment by max — February 8, 2010 #

  54. i have tried deleting cache like EDEN said and nothing i am still havin da same issue about i have internet problems when i can view my email and see watever webpages just fine so i dont kno what damn internet connection problems yahoo is talkin about. im going to uninstall yahoo version 10 and just get version 9, see if dat helps

    Comment by max — February 8, 2010 #

  55. Not a real happy camper, Been using YIM for many years and now all of a sudden I am having connection problems according to YIM 10. This needs to get fixed or I simply won’t use YIM and will use another IM program that allows multi messengers.

    Comment by Nan — February 14, 2010 #

  56. This is what i got when i try to enter yahoo messenger.

    Link:
    Checking virtual IP servers…
    [VIP Raw] Resolving host name vcs1.msg.yahoo.com… [PASSED]
    [VIP Raw] Resolving host name vcs2.msg.yahoo.com… [PASSED]
    [VIP Raw] Resolving host name 68.180.216.31… [PASSED]
    [VIP Raw] Resolving host name 76.13.14.40… [PASSED]
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Resolving host name httpvcs1.msg.yahoo.com… [PASSED]
    [VIP Http] Resolving host name httpvcs2.msg.yahoo.com… [PASSED]
    [VIP Http] Resolving host name 66.163.168.217… [PASSED]
    [VIP Http] Resolving host name 98.136.112.56… [PASSED]
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Comment by Sonia — February 15, 2010 #

  57. I am having the same problem with the rest I tried to diagnosed this problem by following the instruction, deleted cache and cookies, reinstall it and also deactivate my email chat. Bt it is only my yahoo messenger that i can’t sign in. My Internet connection has no problem. Thse are the details when I tried to troubleshoot. I can’t even copy them it is too fast for me to copy them but I checked everything is passed….

    please help.

    Thank you.

    Comment by Rayah A. — February 16, 2010 #

  58. I did not need any of these. I had the same problem. What i did was..

    1) open internet explorer

    2) tool -> internet option -> lan settings

    3) make sure automatically detect settings is checked on. then save settings..

    4) sign in to yahoo again.

    It worked for me.

    Comment by Pradeesh — February 17, 2010 #

  59. Thanks Pradeesh. Your steps worked for me. The problem was pre-empted by a virus that changed my IE settings (I use firefox though) Also, for those having problems installing YM10, you can go to softpedia.com to download the setup file.

    Comment by elle e. — February 20, 2010 #

  60. I too have this ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionTimeout’ login problem an I don’t use I.E. so can you please provide a solution to this problem for those of us that use FireFox? Thanks in advance, J

    Comment by JASE — February 25, 2010 #

  61. Open details on the alert and follow the instructions. Make adjustments in Microsoft Internet Explorer by opening Tools—->Internet Options——>Connections. If Dial up use Add and follow instructions.
    If Cable or DSL use LAN Auto Detect and use Proxy Server port 80

    Comment by Charles — March 3, 2010 #

  62. I have all the internet setting perfect. Lan – Auto Detect ,proxy server port 80. but no luck. Still getting error. Using Win 7 YM 10

    Comment by still getting problem — March 3, 2010 #

  63. hey guys everyones crying it wont work but it does well i had this issue for a few days ,,and i figured out a way,,dont know if this would work for all of you but for some it will..

    ok go to your IE properties then Connections then Lan settings and uncheck Automatically detect settings .. apply and Okay,,
    now try your yahoo messenger

    Comment by sm — March 4, 2010 #

  64. same with mine =( no good!

    Comment by Alvin — March 7, 2010 #

  65. plz forgive me if this is not the right place to post this…sometimes my yahoo messenger shuts down by itself and the only way i notice it is when i go to use it but it does not do it all the time..i have just updated it so maybe that will fix it…messenger is great by the way sorry if i sound like i am complaining

    Comment by jeremy — March 14, 2010 #

  66. hi,i will be thankful if u solve my trobleshoot proble in my yahoo messenger i can’t open it plz soon solve this problem so that i can talk to my friend .plz solve it completely. so that i can easily connect it. requesting babli

    Comment by babli — March 22, 2010 #

  67. Hi, I work over my company’s VPN and we have all the browsers(including IE) configured to auto detect the proxy settings;this has been there for years and is supposed to work this way only.

    The bad news is that YM 10 fails a big time; it crashes while signing me in.. Yahoo needs to fix this..

    Comment by Abi — March 28, 2010 #

  68. Thanks for not giving a single clue on how to remedy this. Typical Yahoo bullcrap…don’t even know why I bother anymore.

    Comment by farquaht — March 29, 2010 #

  69. This yahoo messenger sucks..

    Comment by Shienna — April 12, 2010 #

  70. Finally, after searching all over yahoo, I find the answer to my problem, a simple proxy setting that had gotten screwed up. I hadn’t thought of checking IE’s settings, since I don’t use it, I use Firefox instead. Maybe if yahoo’s problem wizard wasn’t so obsessed with password issues, it might have told me to check these settings.

    Comment by ralph — April 12, 2010 #

  71. please help me to solve one error my computer
    thanks

    Comment by farhad khosro — April 21, 2010 #

  72. Hi,

    Thanks to the people here who gave their input. I had the same problem as everyone here with logging in to yahoo messenger. A few of the posters here mentioned changing settings in IE Local Area LAN Settings. I unchecked everything and now my yahoo works. I guess my IE is still being used for something, even though I’ve stopped using it years ago!

    Thanks again for everyone’s input.

    Comment by tata_boutlamine — May 3, 2010 #

  73. hi,
    I downloaded yahoomessenger10.0 the latest version n since then i am unable to login either in yahoomail nor yahoo messenger and my internet connection is working and i am getting the same proble as stated in the above picture and i also tried to browse other websites and they all working perfectly alright except yahoo n its subsidiaries.i even tried to restart the my laptop as well but its of no use.

    i request you to help me on this.

    thanks&regards

    Comment by azar — May 10, 2010 #

  74. this is crap, the new YM 10 gives me problems

    Comment by Marius — May 13, 2010 #

  75. I cannot sign in into yahoo messenger because error

    Comment by thess concha — August 15, 2010 #

  76. my yahoo messenger keeps appearing with this error:

    Checking virtual IP servers…
    [VIP Raw] Connecting to Virtual IP server 127.0.0.1…
    [VIP Raw] Resolving host name 127.0.0.1… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 127.0.0.1…
    [VIP Raw] Resolving host name 127.0.0.1… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 127.0.0.1…
    [VIP Raw] Resolving host name 127.0.0.1… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 127.0.0.1…
    [VIP Raw] Resolving host name 127.0.0.1… [PASSED]
    [VIP Raw] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Checking HTTP virtual IP servers…
    [VIP Http] Connecting to HTTP Virtual IP server 127.0.0.1…
    [VIP Http] Resolving host name 127.0.0.1… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 127.0.0.1…
    [VIP Http] Resolving host name 127.0.0.1… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 127.0.0.1…
    [VIP Http] Resolving host name 127.0.0.1… [PASSED]
    [VIP Http] Connecting to HTTP Virtual IP server 127.0.0.1…
    [VIP Http] Resolving host name 127.0.0.1… [PASSED]
    [VIP Http] FAILED
    *** ‘COMPONENT_TYPE_YCP’ YCPError: ‘YMSG.ColoSelectionFailed’ ***

    Comment by joyce — October 2, 2010 #

  77. Open Internet Explorer (even if you use another browser as default) > Tools > Internet Options > Connections tab > LAN settings > Uncheck all the boxes and check “Automtically detect settings” > Save > Save

    Comment by Sidharthan — October 3, 2010 #

  78. Hi to all, previously was using XP sp2, with yahoo mssgr 10. and everything was going ok….
    but now i m using SP3, which have something wrong with yahoo mssgr,,, it never signed in at sp3, plz smbody help me its so frustrating…. i m using firefox with a dial up connection

    Comment by SHANI — November 8, 2010 #

  79. I love that no one answers. I have tried to use Yahoo messenger, but same problems as all above. Back to MSN and wonder why no one from yahoo can answer?

    Comment by pissed off — December 10, 2010 #

  80. I fixed it. Wanted to post here in case someone else had the same problem.

    Went into IE, then tools, then internet options. On the connections tab clicked lan settings and unchecked the box saying to use a proxy server and checked the one saying to automatically detect.

    Problem solved…

    Comment by ulzii — December 11, 2010 #

  81. Thanks pradeesh
    I was not able to sign in yahoo messenger but i changed the settings on internet explorer to “automatic detect settings”check i can now sign in to it.
    thank u really very much
    god bless u

    Comment by sandesh — December 17, 2010 #

  82. Clear your IE cookies, history, and cache. Check your IE’s LAN settings, be sure to “check” the “automatic settings” box, and “uncheck” the “use a proxy server”.
    Restart your yahoo messenger, and it should work, If it still doesnt, I really dunno how to help

    Comment by allen — January 24, 2011 #

  83. Hell yeahhh, thatd be funn

    Comment by thee fab — March 11, 2011 #

  84. yes, i have tried with clearing all history, cookies and reset proxy server setting and now I can connect with yahoo messenger again.

    thanks for the help

    Comment by Yudhi — March 14, 2011 #

  85. I cannot sign into yahoo messenger and it sends me to trobleshoot I have tried everything uncheck boxs check boxes and clean the cache and went to LAN settings i have even reset my computer I have internet connections and it is working fine yahoo messenger is the only site I cannot log into help me please.

    Comment by stella white — April 3, 2011 #

  86. When I am chatting to facebook contacts on Yahoo Messenger, I am getting the response twice when they chat with me.
    For Example:
    Me: Hi
    Me: How r u

    Response I get for this is:

    Friend: Hi
    Hi
    Friend: I am good
    I am good

    Is there any fix for this?

    Comment by BhanuRanjit — April 18, 2011 #

  87. ANSWER ANSWER !!!!!!!!!!!!!!!!!!!!!
    RESTORE INTERNET EXPLORE TO DEFAULT SETINGS ITS’S A VIRUS THAT CHAGES SETINGS SOOOOO RESTORE IT TO DEFAULT SETINGS IT WORKS

    Comment by DANIEL — May 22, 2011 #

  88. Its simple.
    Open IE>Tools>Internet Options>Reset>
    Advanced tab> Reset.

    Thz it..u r done. Login to messenger now.

    Comment by raghu — May 29, 2011 #

  89. I have a message that My father likes yahoo .

    Comment by Buy MBT — June 17, 2011 #

  90. @BhanuRanjit: Thanks it works..

    Comment by jc — June 23, 2011 #

  91. I have been using yahoo messenger for over 10 years but now since I installed messenger11.I can`t sign in It tells me no connection….but I can get into everything else including yahoo site.Please help me

    Comment by Linda Yarger — June 27, 2011 #

  92. OMG!!! My yahoo works today!!! it did’nt work out for 2 days and its irritating..glad i found this site i just read this here from one of the comments
    ”hey guys everyones crying it wont work but it does well i had this issue for a few days ,,and i figured out a way,,dont know if this would work for all of you but for some it will..

    ok go to your IE properties then Connections then Lan settings and uncheck Automatically detect settings .. apply and Okay,,
    now try your yahoo messenger.”

    TRY it guys! it will work for sure!!! goodluck!!!

    Comment by Mary — July 2, 2011 #

  93. I’m taking all back what of what i said!!! I’ts not working again now!!!

    Comment by Mary — July 2, 2011 #

  94. My yahoo works! finally! Thank u!

    Comment by Mary — July 7, 2011 #

  95. the yahoo messenger 11 is like the windows vista!!!! annoying

    Comment by lia — July 19, 2011 #

  96. the reset thing in IE is not working…

    Comment by lia — July 19, 2011 #

  97. Checking virtual IP servers…
    [VIP Raw] Connecting to Virtual IP server 98.136.48.32… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [PASSED]
    [VIP Raw] Checking HTTP response code… [PASSED]
    [VIP Raw] Parsing connection server IP address… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 67.195.186.241… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [PASSED]
    [VIP Raw] Checking HTTP response code… [PASSED]
    [VIP Raw] Parsing connection server IP address… [PASSED]
    [VIP Raw] PASSED *** 98.136.48.77 ***

    Checking connection servers…
    [CS Raw] Connecting to connection server port ‘5050′… [PASSED]
    [CS Raw] Sending port check command… [PASSED]
    [CS Raw] PASSED

    Checking login servers…
    [Login] Connecting to login server 209.191.92.114… [PASSED]
    [Login] FAILED
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***

    Comment by will.roun — July 30, 2011 #

  98. no connection about yahoo messenger

    Comment by rizalito moreno — September 12, 2011 #

  99. can any one get messenger working? ive been using messenger for almost as long as its been running. the only way i can get it to work so far is to uninstall and re install… not an option….. i keep getting the same error messages COMPONENT_TYPE_YCP’ YCPError: ‘FND.0203′ and cant find anything to help…. not impressed….

    Comment by elaine — September 14, 2011 #

  100. Eu tot nu am inteles,,,,cine stie sa mil faca si mie…….add: sanduheroine

    Comment by Sandu — September 17, 2011 #

  101. I’m on my moblie I can go to facebook or any other site but I try to log on to yahoo and I keep getting internet connection failed then I will get the log on page more than once and it only does this on my moblie if I was on a computer it works fine it used to work fine on my phone but now it won’t let me get on anything that has to do with yahoo what to do please need this fixed

    Comment by victoria — December 13, 2011 #

  102. HI YHAOO

    Comment by ALFATH — January 21, 2012 #

  103. Here is the whole section with the FAILED:

    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Raw] Resolving host name 67.195.187.229… [PASSED]
    [VIP Raw] Connecting to Virtual IP server 67.195.187.229… [PASSED]
    [VIP Raw] Sending HTTP request to the server… [PASSED]
    [VIP Raw] Receiving response… [FAILED]
    *** ‘COMPONENT_TYPE_WININET’ value: ‘12031′ ***
    [VIP Raw] FAILED

    Comment by Brian — January 28, 2012 #

  104. Hey Guys, I’ve been having the same problem only recently when none of my connection settings have changed, I did however find what seems to be a temporary fix at least for me.. On Yahoo before signing in I clicked on Messenger>connection preferences I use to have the radio ” (o) connect directly to the internet” selected and had no problems… sense I had this issue this morning I switched that radio to

    ” ( ) Connect directly to the internet”
    ” (o) Connect Via Proxy Server”
    “(o)HTTP Proxy”

    That seemed to get me in, good luck and hopefully there is a permanent fix for this soon

    Comment by Derek — January 28, 2012 #

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