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Behind the scenes with video calling

October 5, 2009 on 3:41 pm | In 10 version, News | 8 Comments

Hopefully you’ve had a chance to try out the new video call feature in Yahoo! Messenger 10 Beta.

Last Friday, the San Jose Mercury News ran a story on Global IP Solutions (GIPS), the company that provides the video and audio technology that powers this new feature. Some of the article is reprinted below; read the full article here.

Sarah Bacon
Product Manager

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Video Chat Gets an Upgrade
By Mike Swift | San Jose Mercury News

SAN FRANCISCO — It’s a sparkling morning in the South of Market neighborhood, the city’s tech ghetto. But at Global IP Solutions, the light outside Niklas Enbom’s office is shading toward an evening blue.

Enbom is on a video chat to Global IP Solutions’ San Francisco headquarters from Sweden, where it is nine hours later and dusk is fast approaching. The company, which typically uses its acronym GIPS, provides the underlying video and audio technology for the newly released version of Yahoo Messenger video chat, the service the Swedish executive is using to connect from Stockholm. GIPS also provides the audio technology for Google’s competing service within Google Talk.

Enbom, GIPS’s vice president for software development, is saying that a $70 webcam connected to virtually any PC or Mac built in the last few years with a broadband Internet connection will produce a high-quality video chat experience, even to countries that lack the robust telecom infrastructure of the United States.

“A standard PC can do this in real time, with good quality,” Enbom says over the video link.

Even from Sweden, his lips move in almost perfect synchronization with his words, and the audio quality is comparable to a landline telephone connection. The video is good enough to notice that it’s around sunset in Stockholm, where a large portion of GIPS’s engineers are based.

In short, the technology is good enough that you start to forget about the technology, and concentrate on the conversation.

For decades, ever since Dick Tracy made calls through the video screen on his wristwatch, video chat has been a personal technology everybody could imagine using, but that — for an array of technology, standardization and sociological reasons — few have actually used. A survey this spring by the Pew Internet & American Life Project found that only about 20 percent of adult U.S. Internet users have participated in a video chat… Read the full article

8 Comments »

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  1. about this one, i want to ask and please do answer if you really know if it is..

    does the testing team tried a version 9 to version 10 or vice versa kind of webcam functionalities, just simple webcam function the yahoo messenger had ever since? since “OFFLINE” page seems to constantly hinder the functionality.. so it seems that “server/s” aren’t being recognized…

    Comment by SeishiNui — October 6, 2009 #

  2. [...] another note, it was nice to see that the Seattle Times ran with the Yahoo video chat story syndicated from the San Jose [...]

    Pingback by Some Insight into H.264 SVC | Global IP Solutions — October 12, 2009 #

  3. Y! messenger and Live messenger communication is broken:

    in the last week I do not get messages from Live messenger friends.
    something is totally broken- they can see my comments, i can see they are typing but I cannot see their messaging.

    please HELP!

    I cannot say this is Y! messenger’s fault- it could be Live messenger but can you please check?

    Comment by Yuval Amibar — October 15, 2009 #

  4. @Yuval – Which version of Yahoo! Messenger 10 Beta are you on? Be sure you’re on the latest, 10.0.0.542, which you can download here: http://messenger.yahoo.com/winbeta

    Also, are you having trouble with messages from friends on Windows Live Messenger, or friends on Windows Live Communication Server (enterprise version)?

    Sarah Bacon

    Comment by Administrator — October 15, 2009 #

  5. I want to download Yahoo 10 beta, and am presently using 8.0 messenger. do I have to uninstall the old version (v. 8.0), in order for v. 10.0 beta to work?

    Comment by froi — October 19, 2009 #

  6. @Froi – No, you do not have to uninstall version 8 before you upgrade to 10. Just go to http://messenger.yahoo.com/download/winbeta and install it.

    Sarah Bacon

    Comment by Administrator — October 20, 2009 #

  7. Thanks for the quick response and help.
    Have a nice day!

    Comment by froi — October 20, 2009 #

  8. i’ve downloaded version 9, when i open the program it opens as kind of a bar on the right of my screen, i enter my username and password and hit login and then the program disappears (closes) and nothing happens.

    Please help!!

    Comment by abdullah — October 26, 2009 #

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