Yahoo! Messenger Blog

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1. horray on this one…
   Sarah, you may pass some thanks to the team working on this issue. [and you may keep some gratification for yourself too... thanks a bunch]

   yours…

   Comment by cedric — September 21, 2009 #

2. @Sarah Bacon-

   I reported this issue one or two releases ago, but the iPhone app has some significant bugs related to avatars.

   First, it’s only pulling in the avatars of about half of my buddy list. The other half show as blank, despite the fact that they all have avatars.

   Second, for those buddies that have updates their avatars, only the original avatar shows up on the app. The app is not properly updating the avatars.

   While avatars don’t affect the functionality of the app, they do add quite a bit to the fun of using the app. Are these issues going to be addressed any time soon?

   Comment by Brett — September 21, 2009 #

3. @Cedric – You’re very welcome! Glad to hear the fix cleared up your issue.

   Sarah Bacon

   Comment by Administrator — September 21, 2009 #

4. I have downloaded the yahoo messenger app to my iphone (1.2.3) and know my user id and password, but keeping getting the signon error of “Sign-In Problem, Unable to login right now, please try again later.” Not sure what I’m doing wrong. I am trying to access the site through the cell network and know that I have a strong signal. Thanks for your help.

   Comment by Mary Droese — September 21, 2009 #

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   Pingback by Yahoo! Messenger for iPhone (v1.2.3) | Y!M Lover — September 21, 2009 #

6. I have been trying to use my iPhone messanger but the application is not opening. I’m wondering what I need to do that I have not done. I will sincerely need a help. What do I do?

   Comment by Chidiedere Nwaogwugwu — September 21, 2009 #

7. Hi, I have downloaded 1.2.3 Y messenger for my new ipod touch 32 gb which i purchased yesterday, i turned on the push notifications for Y messenger but my messages is not coming in unless the Yahoo messenger on iphone is turned on, what is wrong?

   Thanks!

   Comment by Brent — September 21, 2009 #

8. I’m not getting push alerts anymore.

   Comment by matt — September 21, 2009 #

9. My son just got his new iPod touch, but he can’t signed in to the Yahoo! Messenger app. When he tries he gets this message:

   Yahoo! Messenger Sign-In Problem
   Failed due to an known reason.
   Please try again.

   [Yes, it says "an known reason".]

   He is using the correct credentials. In fact, I tried with a wrong password and the app told me it was incorrect. I can sign on with my account with no trouble, and his account won’t work on my iPod, either. He can, however, log in just fine on our computers (Mac & PC) and the Yahoo! app (not messenger) on his iPod.

   I tried both of his sisters’ accounts, as well, and neither of them work, either. I can only deduce the problem stems from the fact that they are all Family Accounts.

   I’d love to hear an explanation as to the cause of this problem. Maybe the Messenger app is confusing itself with chat (which is restricted for Family Accounts)?

   Of course, I’d love even more to see this particular bug squashed.

   Comment by W Buchanan — September 21, 2009 #

10. Why isnt there a version for Windows Mobile users? the m.yahoo.com is so inconvenient, i should keep on clicking the refresh button all the time …. grrrrr

    Comment by Rouzbeh — September 21, 2009 #

11. Still having a couple problems-

    1) The time stamp is ridiculous- it stamps with the time I go into messenger to pick up the message. Which means I have absolutely no idea when it was sent. Yes, I have push enabled (which works fabulously, thank you!!) but if the phone is in my purse, or turned on silent if I’m in a meeting, I don’t see when a message comes in.

    So please please please change it so the time stamp is from when the message was sent. It would make things so much better.

    2) When someone changes their avatar, I only see the old one until I completely Reset. (Annoying, yes, but definitely not as big of an issue as #1. If you can fix problem 1, I will be incredibly happy with the app.)

    Thanks!

    Comment by Laura — September 22, 2009 #

12. Are there plans in place to allow chatting with Windows Live contacts from the iPhone? I enjoy this feature on the PC version and was disappointed that it was missing on the iPhone version.

    Comment by Korey — September 22, 2009 #

13. Please add the block icons to the blocked contacts.
    I cannot make the difference between block and unblock contacts.

    &

    Please make copy/paste text possible from a chat window to another. It will be very useful.

    Thanks & good luck !

    Comment by iPhone 3Gs Owner — September 22, 2009 #

14. I have updated and my contact list is still missing. The list never loaded and I just get a blank screen. Even this update did not fix it for me. Advice me on any thing I can do to make yahoo messenger work again. It’s completely useless now having to rely on other messengers

    Comment by Avinash — September 22, 2009 #

15. @Avinash – Have you tried removing the Yahoo! Messenger for iPhone app completely? Then restart your phone and reinstall it. Hope that helps,

    Sarah Bacon

    Comment by Administrator — September 22, 2009 #

16. @Korey – We do not have definitive plans at this time to add support for chatting with your Windows Live contacts on the iPhone version. If there is news on that, I’ll be sure to update here on the blog. Thanks,

    Sarah Bacon

    Comment by Administrator — September 22, 2009 #

17. Not getting push alerts….please help!!

    Comment by Shana — September 22, 2009 #

18. @Sarah Bacon Yes it tried doing tht too, but nothing works and i still have the same old empty contacts list. Please advice me what can be done to make it work again.

    Comment by Avinash — September 23, 2009 #

19. Push notification not working here either, both on wife’s iPhone and mine.

    iPhone 3G w/ 3.1 firmware
    All other push-capable apps (ex. AIM) work fine.

    Comment by John — September 23, 2009 #

20. contact issue still don`t work this update not improve nothing , stop lien` yahoo team…

    Comment by Mateias — September 23, 2009 #

21. more than half of people complain about this app why nobody care ?

    Comment by Mateias — September 23, 2009 #

22. i was able to log in to my account.. but my contacts cannot be seen in the contacts tab… whats wrong with this… please help. if i use someone else account… it works fine.. but in my case.. i have problems…

    Comment by jb — September 24, 2009 #

23. Great news for me. Contacts show on login. . One note that may be helpful. When doing the update via the iTunes store on the desktop, it said it updated the iPhone successfully. Logging onto YM showed that it was on 1.2.3. Unfortunately, the old issue was still there and it looked like all was lost. Later noticed that there was an update in the iTunes store that is native to the iPhone. Clicked in and saw that YM was still available for update. Using the native iPhone update reloaded YM and after that the fix was in… Hope that helps (also seems to have fixed the issue with users showing up in multiple groups which was very annoying. Really would like to see the non-native users and a way to do stealth settings on a per user basis but otherwise, this is a very nice fix. Thanks Sarah and team…

    Comment by RF — September 25, 2009 #

24. hi raman how are you

    Comment by karamjeet — September 26, 2009 #

25. hey! ive got three problems for you guys to fix

    first, the push alerts doesnt seem to be working properly. maybe its because it upgraded to iPhone OS 3.1

    second, and im reporting this for 10 times now, the hidden emoticons isnt read in the iPhone version. please fix!

    third, you have to RESTART Yahoo! Messenger to update the display images of my contacts…

    

    Comment by malcomjudd — September 26, 2009 #

26. Hello every bosy …Yahooo 10 is very cool

    Comment by anonim — September 28, 2009 #

27. Reduce the number of groups to 1 or 2 Move the friends, I had 4 groups and I moved my contatcs in 2 groups, now is work , i see my contacts . yeaaaa , fantastic…

    Comment by Mateias — September 28, 2009 #

28. i’ve updated Y mess for my iphone recently…and since then i can’t sign in to my account anymore from it. it keeps on saying ‘ unable to connect right now, please try again later.’ what’s wrong with it???? version 1.2.3 Y… i need help asap!

    Comment by y — September 30, 2009 #

29. I love this app I use it everyday, however my avatar does not show up at all. What’s the deal, the ad on the yahoo site says that you can display your avatar. Please fix!!! Also add conference chat abilities!!!

    Comment by Cal — October 1, 2009 #

30. I have problems with the yahoo messenger 123 for iphone.

    1) constantly gives error msgs stating that I have been signed in from another location?

    2) have a option to save conversations.

    3) have a option to change photo/avatars.

    basically, can we have more options as if signing on to a computer.

    Comment by nancy — October 1, 2009 #

31. we are waiting for Yahoo Messenger, Yahoo Go for Nokia 5800…..

    Comment by Mehedi Hasan — October 2, 2009 #

32. Is anyone else running into the issue where once you touch the yahoo icon on the iphone, it takes at least 90 seconds for the conversation window to load? When I receive push notification of a waiting message and I touch the yahoo icon, it takes forever for the screen to load with the new message. This happens with both high strength wi-fi and Edge. Any idea why?

    Comment by Stephen — October 15, 2009 #

33. I am using Yahoo pingbox feature on my website so my customers can chat with me live while I am logged into Yahoo Messenger on my PC.

    Is it possible for them to contact me using Yahoo Messenger for iphone 3G?

    Presently this feature is not working.

    Comment by Wayne Campbell — October 19, 2009 #

34. @Wayne Campbell – Sorry, but to be available online in your Pingbox you have to be signed into one of our desktop versions of Yahoo! Messenger, e.g. version 8, 9 or 10 for Windows, or Yahoo! Messenger for Mac. Thanks,
    Sarah Bacon

    Comment by Administrator — October 19, 2009 #

35. i was able to log in to my account.. but my contacts cannot be seen in the contacts tab… whats wrong with this… please help. if i use someone else account… it works fine.. but in my case.. i have problems…

    Comment by tuyen — October 19, 2009 #

36. how to change sound… i don’t like the sound… not cool at all…

    Comment by suma — October 21, 2009 #

37. Been running yahoo since it released on my iPhone 1st Gen. Recently updated to FW 3.0.1 and got the v1.2.3 update to yahoo messenger. I had a minor iPhone problem the other day and had to reapply the 3.0.1 FW for the iPhone. I restored everything and wanted to reset most of my applications. I used the Reset Yahoo button and cleared all the conversations from the iPhone. I noticed that it mentioned it would clear the contacts list. I figured that signing out and back in, that it would repopulate the buddy list. It does not repopulate the buddy list upon signing back in. I can use a 3rd party app to sign into Yahoo messenger and it populates the buddy list. I can verify that buddies are online using a Mac laptop. I see that the iPhone does sign in to the account if I leave the Mac laptop Yahoo messenger running and sign in using the iPhone, i get a message that account has signed in from a different location. Just need to figure out why the buddy list is empty and not re-populating and displaying my buddies that are online. Please help and let me know if I’m doing something wrong.

    Comment by Robear — October 26, 2009 #

38. @Rozbear – The disappearing contact list was a bug in our previous release but has since been corrected. Try completely uninstalling the iPhone app and then downloading it again.

    Sarah Bacon

    Comment by Administrator — October 26, 2009 #

39. Ok, I have removed the application and went back to the app store to install YM v1.2.3 and restarted the application and still, buddy list is still not appearing. I had at least one buddy online checking with my Mac laptop. Is there anything else I can do or check? I removed the YM application by holding on the icon until the black x appears, selecting on the x and selecting OK to remove. Please let me know. Thank you for your time and help.

    Comment by Robear — October 26, 2009 #

40. Why MSN is not connecting with this iPhone version YM? You will get a lot more user if this is supported since you already have push notification. Maybe there is some technical or financial issue on this one? Hard to imagine…

    Comment by trying2use — October 30, 2009 #

41. To the Admin,
    I have removed the YM application and installed it again. I’m still not getting the contacts list to show up. I have installed the Yahoo One Connect application from the app store that I had been using before the YM app was released. After installing the One Connect app, it successfully connects and displays the contact buddy list. Closing the One Connect application and re launching the YM app, it still fails to display any contacts that are online. Why does the Reset Yahoo button effect this application in this way? It really shouldn’t remove any contacts and should only clear resent conversations and reset any other non contact listing options in YM. This seems to be a critical issue if someone should use that button.

    Comment by Robear — October 31, 2009 #

42. I always delete all of my yahoo instant messages at the end of the day. R they still stored somewhere on my iPhone?what exactly does reset yahoo messenger do?

    Comment by Jennifer — November 1, 2009 #

43. Can you guys work on it for “iPod Touch”?
    That would be a WORLD of happiness to me.

    Comment by Stuff — November 1, 2009 #

44. The images for my contacts display fine on my iPhone, but not on my computer when using Yahoo! Messenger. Any ideas/suggestions?

    Comment by Sabrabba — November 9, 2009 #

45. Love the product…please add these!

    - email conversation
    - save conversation
    - emoji
    - cut and paste from the talk bubbles…

    ymsgfan

    Comment by ymsgfan — November 18, 2009 #

46. when will msn (live messenger) work with the iphone version

    Comment by matt — November 18, 2009 #

47. V1.2.3 The avatars of some of my friends are not showing on the iphone but when I logg on my computer at home they show up on my desktop at home but not on the iphone what should I do to fix this?

    Comment by Randy — November 20, 2009 #

48. i got an iphone yesterday and installed ym v1.2.3 and keep getting “Sign-In Problem, Unable to login right now, please try again later.

    what am i doing wrong?!?!?!

    Comment by kate — November 21, 2009 #

49. I finally got all of the avatars to show up I had to press reset ymessenger to update all of my contacts to show the new avatars that they created.

    Comment by Randy — November 22, 2009 #

50. I’m not getting push notifications…..anyone else having this issue????

    Comment by April — November 22, 2009 #

51. i got an iphone yesterday and installed ym v1.2.3 and keep getting “Sign-In Problem, Unable to login right now, please try again later.

    what am i doing wrong?!?!?!

    Comment by Shahbaz Singh — December 6, 2009 #

52. After many weeks and others reporting the same issue, why is there no apparent resolution to iPhone users who are simply unable to log in?
    Login credentials lets me in from my pc but has never worked on iPhone.

    Comment by Vincent DeCaria — January 9, 2010 #

53. I’m not getting push notifications and my other apps that use push are working fine. That’s my only beef!

    Comment by dan — January 15, 2010 #

54. Does anyone has answer for Sign-In Problem, Unable to login right now, please try again later. ??
    I have the same problem for my daughter’s account!
    Please help!

    Comment by Cheuk — January 26, 2010 #

55. My Y! App says that It cannot log into my yahoo messenger account….. why???

    Comment by kittycatluver98 — February 10, 2010 #

56. Does anyone know if Messenger for Iphone is supporting Windows Live contacts already? Please Help.

    Comment by Igna — March 17, 2010 #

57. @Igna – Yahoo! Messenger for iPhone does not yet support chatting with Windows Live contacts.

    Sarah Bacon

    Comment by Administrator — March 17, 2010 #

58. I have the same problem with my daughter’s account, but not mine in Itouch. What is going on with this Sign-In Problem, Unable to login right now, please try again later. ??

    Comment by Jay — July 9, 2010 #

59. I have purchase an iphone 3 with a friend at Belgium. When I reply to my mail on yahoo, i did did not get the keyboard to write words. Please help!!!!

    Comment by Jovani — August 25, 2010 #

60. I am having the same problem as some of you with ihone and messenger. Just made a family account for my daughter. Her messenger works fine on computer but unable to log in on her iphone. I can log in on her iphone using my account but she can’t log into hers. Says “known error please try again”

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    Comment by Brianne Falor — June 30, 2011 #

64. Guys,
    I had the same issue on my Iphone. The yahoo messenger app on my iphone works fine when I’m connected to Wi-Fi. But it throws unable to Login message when I’m off the Wireless and connected to the Internet on my 3G network.

    After a lot of research on the Net, I finally found the root cause. By default my network provider Vodafone has barred my content Control. When they removed this barring, my Yahoo messenger App works fine anywhere.

    Check if you fall into this scenario… good luck.

    Martin

    Comment by Martin — September 7, 2011 #

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