Yahoo! Messenger Blog

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1. Mines kept crashing for some reason.

   Comment by yolarrydabomb — August 27, 2009 #

2. I have tried video call but it took 30 – 40 sec to get voice after getting connected video call.
   But video quality was really nice & clear.

   Comment by SS... — August 27, 2009 #

3. Everything’s working just fine here, no problems so far and the video quality is simply amazing! Finally I can now video chat with my sweetie pie in real-time video stream and full screen video.

   GG Yahoo!

   Comment by robert szombati — August 28, 2009 #

4. Thanks Sarah.
   People from Iran is not able to use many features in Y!Messenger. Even they can’t download Y!Messenger. Is there any reason for that? They can’t enjoy new features like Video Call! Please please get access to us. Even I want to see a language pack for Persian language. Please please Sarah!

   Comment by Amin — August 28, 2009 #

5. Dear Sarah,
   I tried last days the lastest version of Yahoo! Messenger 10, and I noticed that my Webcam button is innactive. How comes that?

   Amy

   Comment by Amy B. — August 28, 2009 #

6. how about mac user? incoming video not working

   Comment by arn — August 28, 2009 #

7. pleas make it available to call to live messenger !!

   Comment by johannes — August 28, 2009 #

8. Hey

   I like this new version, but guys where is the Always on Top option for the Video Screen where I see the buddy from the video chat?

   That is an absolute must if you want to put the video on top of the screen so you can do other things while conferencing.

   Comment by floppyrom — August 28, 2009 #

9. already tried the video call, how come when the call is connecting while you wait for the other party to answer or accept, the cam has a normal resolution or width/height. now when the call is engaged, immidiately you will notice the cam now zooms to your face. is there any adjustment to this?

   Comment by jst — August 28, 2009 #

10. I got a problem with YM 10 beta? I tried using it yesterday but video call & voice call didnt work properly they appeared to be greyed, i’m using Vista Ultimate SP1.

    Comment by john — August 29, 2009 #

11. Every other dayI talk with my family in India. Each time when I get video call it asks me to do set up Video & Voice other wise it won’t connect a call. I don’t have webcam, they have. If I am talking with video then audio comes bit late like pause & without video, audio quality is good not best.

    Comment by SS... — August 29, 2009 #

12. yahoo voice call and cam is not working good even fast or slow speed of internet….. now im using skype cam never ever stops and calling is the best… do some thing like that… or ur update is waste to get money…

    Comment by jack — August 29, 2009 #

13. [...] Câteva sfaturi pentru conversaţiile video. SHARETHIS.addEntry({ title: "DOWNLOAD Yahoo! Messenger 10 Beta – Official", url: [...]

    Pingback by DOWNLOAD Yahoo! Messenger 10 Beta – Official | Y!M Lover — August 30, 2009 #

14. Yahoo bring back the invite to view my webcam back instead of going to actions menu.

    for the rest.. yahoo update.. video call.. they ROCK!~

    more sites to come for updates.

    Comment by Joshua — August 30, 2009 #

15. - Broadband Internet connection speed: Minimum of 300 Kbps download and 128 Kbps upload.
    - Video card: Minimum of 96 MB memory.

    I see. So the high quality images are more a function of OUR equipment rather than anything special Yah00 has done.

    Comment by mal_igned — August 30, 2009 #

16. #

    - Broadband Internet connection speed: Minimum of 300 Kbps download and 128 Kbps upload.
    - Video card: Minimum of 96 MB memory.

    I see. So the high quality images are more a function of OUR equipment rather than anything special Yah00 has done.

    Comment by mal_igned — August 30, 2009 #

    Common sense mate just use ur freakin common sense!
    u don’t expect to play a high quality games in a Pentium III PC! High quality software need to meet some quality requirement dumbo! And beside the requirement need to make YM 10 work is very basic of today’s standard. In which part of the 3rd world country are u living stupid? If u ur having problem meeting those required specs my advice is to auction ur stupid damn PC in an antique store!

    Oh i see ur one of the google zombies who worship google as ur freakin GOD! Then go use ur crappy google talk! Doesn’t even have a chat room LOL

    Comment by Yahoo User — August 31, 2009 #

17. Bring the old Yahoo back, quit trying to be like MySpace and Facebook. Bring the old Yahoo back.Bring the old Yahoo back.bring back the old chatrooms

    Comment by Jesus Christ — August 31, 2009 #

18. I have a new IMac and an older MacAir – one has snow leopard OS and the other has the prior OS – BOTH have a problem using Yahoo Voice – I can hear the phone ring, I can hear the people talking but they cannot hear me – they hear dead air. I have an internal mic on both computers and all the setting are correct, nothing muted, etc. I did the calibration for the internal mic and it worked fine – system heard me state each phrase, etc. Can someone please tell me what to do to enable people to hear me when I phone. This is maddening!

    Comment by susan — August 31, 2009 #

19. [...] In addition to both parties needing Yahoo Messenger 10 beta on their Windows computers, there are some basic system requirements. You’ll need Windows XP at least, with a 1 GHz CPU processor and 512 MB of RAM. Your broadband internet will require a minimum of 300 Kbps download speed and a minimumand 128 Kbps upload (test both here). Then there’s the video card. You’ll need at least 96 MB memory. A Webcam is mandatory to output video calls (but not to see a buddy’s video. You will, however, receive an alert on your end.) The final ingredient we’ll mention is having the latest version of Microsoft DirectX installed. Yahoo provides a full list of specs and tips in their help topics. Yahoo’s Messenger team provides some common FAQs and video tips here [...]

    Pingback by Freetracking.org » Yahoo Messenger 10 beta: A legitimate Skype rival? — September 1, 2009 #

20. hello thanks for messenger it has great features and clear video but when i open it for seconds be normally but after that it be zoomed please ….. need help

    Comment by abduallah — September 1, 2009 #

21. @abduallah – Can you tell me what kind of webcam you are using with Yahoo! Messenger 10? Thanks

    Sarah Bacon

    Comment by Administrator — September 1, 2009 #

22. I have a question to Mrs/Ms. Sarah Bacon;

    It is not Yahoo Messenger 10 related but it is a general Yahoo! Messenger question.

    I would like to know if your Yahoo! Messener Power User program still available. I mean, will Yahoo! continue to invite more people to join the program or is it over with the invitations? I just want to know if there is hope for more invitations to the Yahoo! Messenger Power User program. I’ve also sent a short e-mail to Yahoo! Messenger Customer support last night but haven’t received any answer yet. (guess Yahoo! Customer Care team knows that my question is not very urgent and/or important)

    Thank you

    Comment by robert szombati — September 1, 2009 #

23. @robert

    The power user program is only available to U.S. Yahoo users. Which I find very unfair. What about the rest of the world Yahoo!? Do we not count.

    Comment by SGFC — September 1, 2009 #

24. @Robert – Unfortunately I do not know what the plans are for the Power User program. If I get any updates, I will let you all know. Thanks

    Sarah Bacon

    Comment by Administrator — September 1, 2009 #

25. @SGFC – I get your point. My account is a *.yahoo.com account, doesn’t that mean that I use the US service? Some of my buddies also have that rank and they are from the same country as me (not US) but they also use yahoo.com. And also, I am using Yahoo! Messenger since 2001 now, every day and that’s why I was wondering..

    @Sarah Bacon – Thank you, I will look forward for your answer regarding the Yahoo! Messenger Power User program.

    Comment by robert szombati — September 1, 2009 #

26. Hello
    Is there any button only for the webcam, like in the older messenger? or there are buttons just for the video and voice call? It’s annoying that we have to go to Actions menu/More actions/invite to view webcam and then choose between video call and webcam. It would be nicer if there was an arrow where the video call is, so we can choose from a video call and a webcam.

    Comment by Crispy — September 2, 2009 #

27. @robert

    I can assure you that Yahoo will NOT add more users to their Y!M power users program.The last time they added some users was in April this year and since then nothing happend.BUT still i find it unfair because they still have that page (when you click on the crown on your buddy who has the power user rank) with all that “bla bla” to get the power user rank and the help page with all the ym power users info.WHY dont you delete that page already Yahoo If you know this thing is no more available?MY advice for robert and to all other “faithful” yahoo messenger users out there is to stop dreaming and hoping!YOU peole were unlucky you havent been invited to that program by now.Yahoo messenger will NOT add more power users to their program and that is final!They already have chosen a lot of people and they know it is enough!

    CHEERS!

    Comment by Andy G — September 3, 2009 #

28. Ohh that’s too bad. I just kept hoping to get that special crown someday. I wanted to feel special too, you know.

    Andy – may I ask, where did you get this information from?

    (sorry for off topic)

    Comment by robert szombati — September 3, 2009 #

29. I’m having a problem with my video call and voice call (pc-pc). It’s not really working in my Yahoo! Messenger Beta 10, the 2 buttons are greyed out. I already tried fixing the connection and my firewall but still not yet working. I jus really want to call but i tried finding some solutions still not working.

    thanks.

    Comment by debbie — September 4, 2009 #

30. @debbie – are you using Yahoo! Messenger behind a proxy server? If not, just make sure the “connect directly to the internet” tab in your Yahoo! Messenger preferences, in the connection section is checked.

    Also if you’re behind a wireless router, make sure you set it up properly. Yahoo! Messengers Voice and Video ports needs to be open in order to use these features (refer to your wireless router users manual for how to open ports).

    Good luck

    Comment by robert szombati — September 5, 2009 #

31. im using yahoo messenger 10. i made and tried video call. its nice but when my computer update its windows from windows update, the voice call and video call starts to be disabled. i try to reinstall, clean the registry delete the folder and install it again, the same problem occur. im using vista ultimate

    pls help

    thnx

    Comment by Kheno — September 5, 2009 #

32. i’ve already did this stuff but it doesnt work,

    (@debbie – are you using Yahoo! Messenger behind a proxy server? If not, just make sure the “connect directly to the internet” tab in your Yahoo! Messenger preferences, in the connection section is checked.)

    my antivirus is already off and im connected directly to the internet.

    Comment by Kheno — September 5, 2009 #

33. In YM ver 9.x I used to be able to just “invite this contact to view my webcam” in chat mode only (not video calling), but now in Beta 10 that button no longer avail..

    I thought there would be user out there who prefers to type & not necessary have to be on the call while on webcam.

    Comment by Harry H — September 7, 2009 #

34. Harry,

    the webcam button is missing in Yahoo! Messenger 10 Beta sadly, but let’s hope that Yahoo! will re-implement this feature in the fnal version.

    However, you can still invite people to see your webcam by clicking on Actions -> More Actions, and there you have “Invite to View My Webcam”. Your webcam will start just like in Yahoo! Messenger 9 without the calling feature.

    Comment by robert szombati — September 7, 2009 #

35. Hello i have installed yahoo messenger version 10 and now my voice call and webcam is inactive and i cant call some one even i cant join to conference .
    help me plz plz i really need ur helps.
    Thank you

    Comment by katy — September 8, 2009 #

36. WHY MY VIDEOCALL DOES NOT APPEAR AND CONNECTED TO MY YAHOO MESSENGER 10 BETA.. CAN SOM1 HELP ME PLS… T_T

    Comment by ICHIE — September 9, 2009 #

37. Well with generic computers on the market. not everyone can afford a computer with all the bells and whistles.
    Now it seems that you would need a gaming machine just to use yahoo messenger.
    In addition I noted that some people are strapped for cash.

    Comment by B — September 10, 2009 #

38. I have the same complaint I have with version 9: when I change my status (“What are you doing?”), I am automatically shown to be available to all.

    I want to change my status, and then choose who will see that I am available…

    Comment by S!ick — September 11, 2009 #

39. [...] it is still a bit buggy. If you do use version 10, Yahoo offers some tips for making video calls here. Filed under: WebProNews, internet news, web news Tags: internet news, live news, online [...]

    Pingback by Yahoo Will No Longer Support Old Versions of Messenger | Google MSN Search — September 11, 2009 #

40. Hey guys, my voice and video call is greyed out. The person I was trying to video.voice call is also using YM 10. What is the prblem?

    Comment by Mc Kevin — September 13, 2009 #

41. well….I have two lap tops at home..both using ym10 BETA..but only one of them can make video call… the Video Call button still greyed out in my IM window…(it happens to my new one..) I wonder why….and it makes me depressed..totally…because I’ll be travelling…and the idea of cannot make a video call to my family…makes me sad..HELP PLEASE..Both using Window VISTA

    Comment by kc — September 14, 2009 #

42. I’m having the same problem like Mc Kevin…what is going on?? really…

    Comment by kc — September 14, 2009 #

43. FYI, I’m using DELL Studio 14, Window Vista…and Kaperskyver,10….Hope that’ll help for those who know how to solve this one..PLEASE…

    Comment by kc — September 14, 2009 #

44. At first, I was able to make the call…then after my anti-virus updated its database…the the Video Call and voice call buttons greyed out in my IM window till now…this happens to the new one..the old one is using Avast anti-virus…PLEASE…HELP

    Comment by kc — September 14, 2009 #

45. I have tried all the steps…….I have a logitech quickcam pro 9000 with mic built in, and when i do the video & voice devices it recognizes my mic on the webcam but is says no camera found………it will not detect my webcam for some reason…i reinstalled the drivers and everything …did all the test when i do webcam test it just keeps saying connecting and nothing happens? there must be something in my computer keeping it from recognizing it.. I have no issuse with the webcam working just when i try to do the video calling it says it cant detect it ,,,,,,, i need help frustrated

    Comment by Jeff — September 15, 2009 #

46. @jeff – Is your camera recognized on this help page? http://help.yahoo.com/l/us/yahoo/messenger/messenger10/videocall/ms10tavdcltestcam.html

    Sarah Bacon

    Comment by Administrator — September 15, 2009 #

47. @sarah – i mentioned that in my paragraph , when i go to that page…. it just keep saying connecting then i click on link to allow yahoo to test camera and it just does same thing , no change to screen and eventually locks uip internet explorer then i have to restart explorer……..now what? i went through every tip givenm the adobe flash, microsoft active control updates, no camera detected

    Comment by Jeff — September 15, 2009 #

48. I am having difficulty with either my webcam or my fiancee’s webcam turning pink and green. Also, either his or my picture becomes blurry. Neither of us can get a clear look at one another at the same time. What can we do to enjoy our video call experience? We both meet all the criteria for a good video call setup. HELP!

    Comment by Kay Salady — September 24, 2009 #

49. i have problem with my video call wen ever i try/my husband there show poor sound quality or weak wifi signal b’coz of which i face troubles. sometimes webcam doen’t open y these happen?n wats d solution

    Comment by asiya — September 26, 2009 #

50. I support the return of the view web cam button. Not everyone want to make video calls but may just be happy watching friend and family going about their daily business. Stop trying to turn one of the more flexible messanger services into another Skype.

    Comment by Peter — October 1, 2009 #

51. GOT A QUICK QUESTION, WHEN iM ON MY MESSENGER VIDEOCALL, AS SOON AS THE CAMS START INTITIALIZING MY CAM ZOOMS IN WHEN THE DISTANT END CAM STARTS. I HAVE NO WAY TO UNZOOM IT, IVE TRIED TO TOGGLE MY CAM SETTINGS, BUT TO NO AVAIL. ALSO LOOKED FOR UPDATES FOR MY CAM’S DRIVERS, BUT IM ON THE MOST RECENT ONE. HOW CAN I STOP MY CAM FROM ZOOMING IN?..ANY HELP WOULD BE APPRECIATED…..

    Comment by Michael Lobato — November 14, 2009 #

52. thanks for your generous behavior toward iranian people! in new version there are much more limits for iranians! you have problem with the government or the ordinary people? many ordinary people used the video call feature to contact their relatives and friends in other countries. i think you are cooperating with the government to exert more limitations on us!

    Comment by B — November 17, 2009 #

53. My cam keeps zooming in with no way of fixing it. help help help!!!!!

    Comment by Bill — November 21, 2009 #

54. Why you guys have closed the access for iranian in your new version of messenger. Don’t you think it is wrong?

    Comment by Reza — November 23, 2009 #

55. hello

    i make a video call to my friend using my YM 10 version.my friend used the same version too.when i make a video call to them,they didnt received my call.i only can hear my ring and see my video on my screen.what should i do?
    we both used the same version of YM which is 10.0.0.1102-US

    Comment by Nik — November 28, 2009 #

56. Dear Admin

    I have installed the latest version of Yahoo i.e. 10. I can see the Voice Call button, there is no Video Call button over there. Please advise

    Comment by Kazim — December 2, 2009 #

57. i m not able to make pc calls while using yahoomessenger10

    Comment by riya — December 5, 2009 #

58. Yahoo’s new Video Call feature works great, or at least it does if both parties have a high-speed connection, a fast computer running Windows 7, and a decent webcam. The resolution is fantastic, even in full screen and watching both cams, the motion is smooth, not jerky like with the regular cam, and the audio is crisp and clear.

    Two suggestions for improvements, which I imagine are on the drawing board anyway:

    1. When in full screen mode, it would be nice to be able to send text messages as users may not always be able to talk, such as in an office or public setting.

    2. I would like to save Video Calls just as I can save text sessions. I tried using video capture software that works well with other programs, but it doesn’t capture Yahoo Video Calls properly — on playback, the video runs at double or triple normal speed, and I could find no way to alter that.

    Other than these minor gripes, I have no suggestions. Version 10 is a great leap forward because of the new Video Call feature. Kudos to Yahoo’s software developers!

    Comment by RDCollins — December 6, 2009 #

59. hey whenever i use video call my face zooms how do unzoom it????????????????????????????????????????????????????????????????????????????????????????

    Comment by kitty — December 7, 2009 #

60. WHEN iM ON MY MESSENGER VIDEOCALL, AS SOON AS THE CAMS START INTITIALIZING MY CAM ZOOMS IN WHEN THE DISTANT END CAM STARTS. I HAVE NO WAY TO UNZOOM IT, IVE TRIED TO TOGGLE MY CAM SETTINGS, BUT TO NO AVAIL. ALSO LOOKED FOR UPDATES FOR MY CAM’S DRIVERS, BUT IM ON THE MOST RECENT ONE. HOW CAN I STOP MY CAM FROM ZOOMING IN?..ANY HELP WOULD BE APPRECIATED…..
    (i have this problem too)

    Comment by sammy — December 8, 2009 #

61. same problem with others, my face zoomed after starting the video call. wats the matter with this?????

    Comment by angel — December 16, 2009 #

62. can i be able to use video call with two or more people?

    Comment by ren — January 7, 2010 #

63. @ren – Sorry, at this time video calls can only be made 1:1. Thanks,

    Sarah Bacon

    Comment by Administrator — January 8, 2010 #

64. hi,
    wel, today when i tried to make a video call or my friend wanted to make a video call so none of us got any option to accept the call.
    we both use beta 10.
    today he called me i couldn’t recieved any option for accepting the phone call.my friend said ” why didn’t you picked up the phone”i said i didn’t got any thing from you not even in the IM list.
    he told me to call him, then i realized that there is no option for me to make a call. i mean the option for making a call or video call was not high lighted.i could just share a webcam with him and chating. that’s it and nothing else i could do about it.
    i also tried to make with other friends at the same time but the same problem.

    any help will be appreciable.

    Comment by Smart Boy — January 8, 2010 #

65. *****************************************************************************
    soulution here ***IF YOUR VIDEO CALL OR VOICE CALL IS GREYED OUT************************************************************************************

    I had the same problemwith video call or voice call in Beta 10 because it was greyed out when im some one.soulation below

    ***just remove your yahoo messenger and unistall it even though you have beta 10.****
    **************when uninstall completed **********
    ******then reinstall it again ( a fresh yahoo messnger)*******

    BELIEVE ME IT WORKS!!!!!!!!!!!!!!!1
    JUST TRY IT. HOPE YOU WILL FIND THE SOULTION.

    **because i had the same problem and did the above action & that’s why i placed the soultion here.*****

    Comment by Smart Boy — January 11, 2010 #

66. I am not able to do video calls/chat with more than a friend at a time. When I do the second video call the first one gets paused. It was possible in earlier versions. Can anything be done for this?

    Thanks

    Comment by Robin John — January 20, 2010 #

67. @Robin John – The behavior you describe is the way it’s intended. If you are on a video call and make another, the first one will be put on hold. You are able to watch two webcam broadcasts at once, but you can only a make one voice or video call at a time. Thanks,

    Sarah Bacon

    Comment by Administrator — January 20, 2010 #

68. So, video calls do not work between different versions of yahoo messenger then? I have a Mac and my friend uses Yahoo Messenger 10 for Windows, I do not get incoming video.. Used to work with earlier versions..
    Is this going to be supported any time soon?

    Comment by Meg — January 26, 2010 #

69. hey how come when i start a videocall my webcam zoom in……i have a hp pavilion dv4….can anyone tell me why and how to fix it

    Comment by diana — February 4, 2010 #

70. I want to experience a very good service thru this pc-pc video call with my wife abroad.

    Comment by Danny Bertomin — February 6, 2010 #

71. I can get video call, but they can hear me fine, but I get audio feed back and then a loud buzzing. I have tried a different mic, and speakers, but still get the same noise/ Is it my lap top or theres? What can we do to fix it?

    Comment by harold — February 7, 2010 #

72. I am not able to make Video Calls… as per a suggestion by @jeff, I checked the link to find if my webcam is recognised and it is. But I dont see an icon for Video call in my messenger. I am using ver 10 and OS is Vista. Earlier I had dual OS with Win XP and Vista at that time, the Video call used to work in XP but not in Vista. Now I have reinstalled and have only Vista but the Video call is not working… Is Vista really supported for Video calls? I seem to have a doubt. Could someone answer or HELP me PLEASE…..

    Comment by Richard — February 22, 2010 #

73. I meet all the minimum requirements, but for some reason, my video call and voice call is not appearing on the IM box at all.

    Help please.

    Comment by kish — February 22, 2010 #

74. help me my voice call and video call are not working i reinstall already and its still the same not working. help me please

    Comment by kaye — February 24, 2010 #

75. SAME PROBLEM TOO…
    MINE IS AN hP mini noteboo: built in camera

    >>>WHEN iM ON MY MESSENGER VIDEOCALL, AS SOON AS THE CAMS START INTITIALIZING MY CAM ZOOMS IN WHEN THE DISTANT END CAM STARTS. I HAVE NO WAY TO UNZOOM IT, IVE TRIED TO TOGGLE MY CAM SETTINGS, BUT TO NO AVAIL. ALSO LOOKED FOR UPDATES FOR MY CAM’S DRIVERS, BUT IM ON THE MOST RECENT ONE. HOW CAN I STOP MY CAM FROM ZOOMING IN?..ANY HELP WOULD BE APPRECIATED…..

    appreciate your fast action on this

    Comment by zoomed in video call — February 26, 2010 #

76. I am having a problem that alot of these folks have been having, but i don’t see a solution posted or addressed in anyway. My camera zooms way in right when my call starts, I cannot find a way to zoom out. How do I fix this?

    Comment by jessica black — February 26, 2010 #

77. Hello,

    When I use the PC to PC calling feature, the sound is all loud and distorted from my friends end. Version 9 was never like this. Is it the upgrade or just me? Also if I change back to version 9, but my friend remains on 10 will that make any difference to how we call each other and view our webcams?

    Please help =(

    Comment by Johanna — March 7, 2010 #

78. My call button (both voice and video) are always grayed out
    I and my friend are using the latest version 10 and the problem is still there.
    I am currently using broadband, my setting is connected “connect directly to the internet”
    I disabled my window vista business SP2 firewall and it is still the same.
    Please Yahoo should try to resolve this issue
    How can I resolve this.
    Thanks

    Comment by Nnamdi — March 9, 2010 #

79. same question….I am having a problem that alot of these folks have been having, but i don’t see a solution posted or addressed in anyway. My camera zooms way in right when my call starts, I cannot find a way to zoom out. How do I fix this?

    Comment by Dana Lynn — March 13, 2010 #

80. why cant me see my friends video call stream?though she can see mine and hers..i can see mine but her video stream is blank black..reinstalled messenger but same problem still..my video call with other friends okay cept for her..how can me fix this

    Comment by trey — March 24, 2010 #

81. [...] Call” button in the IM window (your friend also needs to be on Yahoo! Messenger 10). Tips for making video calls | Having fun with video [...]

    Pingback by Yahoo! Messenger 10.0.0.1102 final | Forum Sticky — May 3, 2010 #

82. I have the same problem as many others on here with the HP webcam zooming in on video calls with no way to get it to zoom out, I have tried different drivers and different versions of yahoo, is there a fix for this? the moderator doesn’t seem to want to post the solution here. Is there one? All of the webcam settings in the menu are greyed out!

    Comment by Dan — May 4, 2010 #

83. when in video call my video zoom in..no way to zoom out my webcam is genius 310.. os windows 7 driver installed correctly.. ym10

    Comment by arsen — May 6, 2010 #

84. I am having the same problem whenever i use video call once the cam starts it auto zoom in. how can we avoid this?

    Comment by shery — May 14, 2010 #

85. I and my friend both installed ym10, but still we both cannot make voice call. As I checked the difference is the version of ym10, my friend’s is 10.0.0.1102 and mine is 10.0.0.1264. Is it because of this we cannot make voice call?

    Comment by mrkatro — May 14, 2010 #

86. Dear everyone, i think i have strange problem, can anyone give me a solution.

    the problem is i was using YM video calls without any problem fewdays back, now when i go to start a video call, the video call button including voice call and call phone number are all in gray, and i could not able to select, i tried all the posible ways, i reinstalled, factory restored, formated and installed but nothink worked. So i took my laptop to the nearby computer shop to check, when i went there and opend the YM video call, to my shock everything was fine as before, for this the technician there told me this may be from internet providers limitation (Etisalat). i can do conference without any problem but i want direct video call.

    my system configuration is Compaq presario c700
    with preinstalled vistahome premium

    can anyone help me please

    Comment by Anwar — May 16, 2010 #

87. I have the same problem as many others on here with the HP webcam zooming in on video calls with no way to get it to zoom out, I have tried different drivers and different versions of yahoo, is there a fix for this? the moderator doesn’t seem to want to post the solution here. Is there one? All of the webcam settings in the menu are greyed out!

    you are so write… hp laptop cam zooms in .. and there is no way to zoom it out…

    and no where on any blog or site there is any info to resolve this issue

    Comment by ghazenfer — June 30, 2010 #

88. in my chat window the vedio and voice icons are come in grey color means they are nt active and when i put the mouse on it a messege come ” configuration doesn’t apper to support voice call ” plz help me wht 2 doo

    Comment by shazia — July 4, 2010 #

89. I just installed Yahoo Messenger 10. I tried to used the Video call when the camera starts running then the yahoo messenger stopped from working and it closes the program. I am using Vista OS. What causes this failure in initializing Video calls?

    Comment by Marie — July 6, 2010 #

90. guy help us co’z 2 weeks now video call not working beta 10 version u.a.e people thanks………

    Comment by joel mapilis — July 6, 2010 #

91. Hi,

    My brother also having the same issue. He is in sharjah He couldn’t call me because his voice calling button is disabled so we upgraded to msgr10 but still having issue with voice and video. I checked his voice and video drivers are working or not it is crystal clear. He is using windows vista. Please can anyone help me to solve this issue. We can able to chat in conference call but not able to do voice and video chat please help us. This issue is around 2 week and not yet solved.

    Comment by ramesh gattu — July 15, 2010 #

92. Still I have problem with my yahoo, it is a kind of strange to me, I have 2 yahoo account but when I’m connecting to my old account everything is working fine, cam, voice, but when I’m trying to use the new account which I made it like 2 days back, I’m not able to make video call, just I can do voice call. So can anyone tell me what the problem is???

    Comment by azim — July 28, 2010 #

93. its really sad to have this kind of problem! I thought if i will reinstall the ym10 everythimg will be fine but still i cant use the voice call and the video call? How long should ill be waiting?

    Comment by alex — August 3, 2010 #

94. Everything is perfect with my pc, but still I dont see the video and audio call working.. It is still grey..

    Comment by Manna — September 6, 2010 #

95. i get voice everywhere in yahoo ie: the voice test..and used to be able to talk to my friend… all of a sudden i cant hear him nor him me, i can hear games ect so can he… but we cant hear each other. other symptoms: head sets wont ring unless one of us is not online any ideas ?

    Comment by damcat58 — September 26, 2010 #

96. i have YM 10 on vista. but video call and voice call both are disabled. pls anybody help? i am in UAE.

    Comment by Ranjana — October 7, 2010 #

97. I use YM 10, but can neither use voice nor video call. The options are grey. I have checked almost all the possibilities but in vain. Even the person I am calling has the same version, but windows 7. Please help.

    Comment by Syed — October 9, 2010 #

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    Pingback by Tips for making video calls in Yahoo! Messenger 10 Beta | Yahoo … | ANGAJARI STUDIO VIDEOCHAT — October 16, 2010 #

99. I use YM 11, but can neither use voice nor video call. The options are grey. I have checked almost all the possibilities but in vain. same version of operating system, windows 7and windows XP. Please help.

    Comment by noel — December 27, 2010 #

100. I have being using Yahoo 10 with my microsoft Lifecam and i works very good with it, i dont have any complains about it.

     Comment by Microsoft Lifecam — January 27, 2011 #

101. excellent article regarding, but! i really don’t strive to be so negative however i do believe that the site could look a little better if you had a little bit of gray on it No, you won’t have to agree… this is merely my humble thoughts and opinions. Many thanks to the good post anyhow! All the best, Resa

     Comment by Resa — May 12, 2011 #

102. Hi all,

     Can some body tell me how to get the back up of the video calls that we have done already on yahoo messanger.

     Thanks in advance

     Comment by Chethan Kumar T N — May 30, 2011 #

103. hello… how to make video call if my connection is under a firewall (proxy server) . does yahoo videocalls r possible in such cases?

     Comment by BSN — June 25, 2011 #

104. i cant see the vedio in correctly its upward or u can say rotated.

     Comment by arslan butt — July 19, 2011 #

105. i tried all of them i checked my web cam my friends i tried friends they call me but it doesnt show me. the vid call and voice call are grayed. it says ” your friend doesnt have web cam or somthing like that ” we checked the web cams and mics they work help us plz

     Comment by sepehr — July 21, 2011 #

106. i use YM for Mac but video call doesn’t work, it’s even not available just voice call.What should i do to make phone call?

     Comment by halley — August 22, 2011 #

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