Yahoo! Messenger Blog

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1. On the notification page…yahoo isnt popping up? Do i need to do anything with any other settings??

   Comment by jesse — July 20, 2009 #

2. Just checked the App Store at 9:05 pm on July 21 and 1.2 is still the version that is available; no push?????

   Comment by Chris — July 21, 2009 #

3. @jesse, @Chris,

   After installing 1.2.1 (that is the final new build, if you have 1.2, uninstall it and reinstall from the App Store), you should get a notification upon first sign-in asking your permission for push notifications from Yahoo!. Once you agree to that, push notifications should work (they are for us). If you don’t see Yahoo! under the Notifications menu in Settings, then you have the wrong version of our app. You need 1.2.1.

   Sarah Bacon

   Comment by Administrator — July 21, 2009 #

4. Apple has not updated their index pages yet, but if you download our app right now, you will get 1.2.1. Apple will update the listing…eventually.

   Sarah Bacon

   Comment by Administrator — July 21, 2009 #

5. Sarah,

   thank you very much for this new version of the Yahoo IM. The push notification now works great. I was wondering if the following features might be in the pipeline for a future release:

   1) keeping Available status when not logged into the application instead of switching to idle

   2) push notification tone selection

   Again, thank you for the delivery of the Yahoo IM 1.2.1. This now makes it a major application for us that use Yahoo IM around the clock

   Comment by Pedja — July 21, 2009 #

6. I definitely dont see the version with push notification. If I click on the iTunes link, I get taken to a 1.2 version which doesnt have push.

   How did the rest get 1.2.1?

   Comment by MG — July 21, 2009 #

7. Sarah Bacon = All is well now…thanks for the fix from yesterday =]. Job well done*

   Comment by Jesse — July 21, 2009 #

8. Push is working great on my iPhone. Thank you very much!!

   Comment by Mattsshack.com — July 21, 2009 #

9. Thanks for new version of yahoo messeger. The Push Notifications works great.

   Comment by mike — July 21, 2009 #

10. You guys did a very good job with the Push notifications! Thanks for all your hard work!

    Comment by Victor — July 21, 2009 #

11. The PUSH features works like a charm. Thanks for the great update, however when someone trys to BUZZ! me nothing happens, it just says BUZZ! no sound effects at all and the screen does not shake. I didn’t see anything in the settings. How do I get this feature to work?

    Comment by Rob Cee — July 22, 2009 #

12. Thank you, it works like a charm!
    One question: how can I collapse/expand groups? Isn’t it implemented yet? Hopefully, this feature will be added in the next release.

    Comment by Tom Lee — July 22, 2009 #

13. WOOOOOOOOOOHOOOOOOOOOOOO!
    Finally! Thanks for a great messenger with all the features I was looking for!

    Comment by Fan — July 22, 2009 #

14. This is a gr8 update……luv it, its cool………bt in d future version try to minimize the data transmitted….coz my operator charges alot……bt pretty gud really!!!

    Comment by Em-nice — July 22, 2009 #

15. Awesome app!! The push and 2 weeks online are great features. Fast update (less than a week!).

    BUGS: Landscape keyboard not work (not priority for me)
    NO MSN/HOTMAIL BUDDIES – I cannot add or see msn friends (priority)

    Comment by fnc — July 22, 2009 #

16. I agree with Pedja. I would like to be able to set as AVAILABLE and not IDLE when I’m not on the application.

    Comment by Sandy — July 22, 2009 #

17. Sarah – I constantly get the following error “Login failed, please contact customer support”. The old version had no issues at all. Just as soon as I upgraded I’ve been getting this problem. Can you please help? I can’t even log in to send an error report. I know the password is correct, I’m getting all my yahoo mail without a problem. Please help

    Comment by A loyal user — July 22, 2009 #

18. @fnc – Hmm, landscape keyboard is working for me. Might want to check the settings within the app to be sure it isn’t turned off (we added a new preference for landscape keyboard). Also, the app never did show MSN/HOTMAIL buddies; we don’t offer that in our mobile apps at this time. Thanks

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

19. @ Tom Lee – collapse/expand groups is not implemented yet but thanks for the suggestion.

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

20. @Pedja – Thanks for the suggestions! Will pass it along to the team. Cheers,

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

21. @MG – If you’re not getting push notifications, I recommend removing the app from your phone, then reinstalling it from the App Store. You may have gotten the initial 1.2 release that we released to the store on Monday which was not working properly.

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

22. THANK YOU! Worth the wait!

    Comment by Jae — July 22, 2009 #

23. Thanks! Good work guys!

    Comment by Dave — July 22, 2009 #

24. @Sarah – Yeah .. i just tried and landscape works now. I hope the hotmail/msn friend will be in the future update. Thanks for the reply!! Now I know there is a yahoo admin here so i am not talking to nobody.

    Comment by fnc — July 22, 2009 #

25. @Sarah – couple of minor things: 1.) initial log in screen still shows “1.2″ version number, 2.) Please update the release date info in the iTunes store. It is still showing a latest release date of 3/31/2009.

    Comment by Joel — July 22, 2009 #

26. @Sarah Bacon – can I get a clarification on the “we’ll keep you logged in for 2 weeks” feature? Specifically, I’d like to know if the 2 weeks is reset each time you open the app. In other words, do you get kicked off the app 2 weeks from the time you first launch it; or, instead, does the 2 week period begin anew each time you launch the app, effectively keeping you logged in indefinitely? I’d like to know that if I use the app at least once every two weeks that it will never log me out. Thanks!

    Comment by Brett — July 22, 2009 #

27. Sarah Bacon

    push is not workin with my main email account, but it is workin in my second account

    why is this?

    it was workin fine yesterday

    Comment by Tommy H — July 22, 2009 #

28. @Brett – Yes, the 2 weeks “resets” every time you actually go in and use the app. So as long as you actually go into the app at least once every two weeks, you’ll stay signed in. This also assumes you don’t sign in on your PC which automatically signs you out from the iPhone app. Hope that helps.

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

29. Thanks, Joel. Noted!

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

30. @Tommy H – Sorry, I’m not equipped to help you with Mail issues on your iPhone. I always try restarting my phone, sometimes that can help.

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

31. @A loyal user – I would try a fresh install. Remove the app altogether, restart your phone, then download it from the App store again. Hope that helps,

    Sarah Bacon

    Comment by Administrator — July 22, 2009 #

32. Sarah Bacon

    the problem is not with my email because when i sign in to yahoo messenger with that name on my pc it works

    when i sign in with that name to the yahoo app i can send and receive messages but push does not work

    If i sign out and log in with another name int he same yahoo iphone app push works

    but push doesn’t work with my main username

    so it has nothing to do with my email not working

    i tried uninstalling and reinstalling but that didnt work

    how can i get push working?

    Comment by Tommy H — July 22, 2009 #

33. I have problem similar to Tommy H. My wife’s YM app stopped working. I can use my login and push works but it would not work on her login. We tried on 2 different iPhones with the same result. It’s awesome when it works though so we would appreciate any fix. Thanks.

    Comment by drin — July 22, 2009 #

34. @Sarah Bacon,
    Id like to know if SmS messages also use this push feature.
    It appears that the SmS messages wont push but the IM messages will.
    Id like to know if its possible for you guess to push SmS if its not a current feature.
    Also, I keep getting a repeated push message over and over again despite the fact the user only sent it once.
    It just keeps spamming the same message. Any thoughts?

    Great job Team Yahoo.

    Comment by SyNisT3R — July 22, 2009 #

35. Sarah Bacon

    drin ^^ is having the same problem as me,please let us know if theres a fix for this.

    I was really lookin foward to this app with push

    thanks

    Comment by Tommy H — July 22, 2009 #

36. @sarah

    The new version rocks! BUT, will you guys support multiple logons in future? Signing out of iPhone app automatically is not a good idea if I login my PC version occassionally once in a while and having to start the iPhone app again just to keep it alive is tedious. Thanks!

    Comment by JoeR — July 22, 2009 #

37. Ya, Push stopped working here also. So just to see if I could reproduce Tommy H, and Drin’s issues I then logged on with a different Yahoo account, and it worked on that acct. Logged back onto main acct, and doesnt work.

    Comment by John — July 22, 2009 #

38. Great! Now I can assimilate yahoo into my entire life and be a loser outside the house too!

    Comment by Guy Smiley — July 22, 2009 #

39. I was wondering if the logon data (user and password) goes through SSL or not when signing in with the iPhone Messenger? I think this is important when using public wifi spots

    Comment by Al — July 22, 2009 #

40. [...] 21/07/2009 – Disponible una nueva versión de Yahoo! Messenger para iPhone. [...]

    Pingback by Mininoticias de la semana (20/07 – 26/07) — July 23, 2009 #

41. Why all my buddies disappeared on the contact list after i update it? (but the buddies are searchable…)
    i did everything resetting, restarting….

    Somebody plz help me??

    Comment by AndrewLih — July 23, 2009 #

42. YAHOO.. Please provide the Preview off option. I don’t want my IM’s to be readable.. Other than that, good update.

    Comment by Jack — July 23, 2009 #

43. Hi Sarah,
    Let me be more specific. With the built in SMS app on my IPHONE, I can switch Preview to ‘off’ so when my Iphone is not on me and I get an SMS. I just get “ID so and so.. text message”. It does not show what was written until you click the button “view”. Sarah, please pass this on to your programmers and ask if they can put this for the next update. Once this is available, I really don’t see what else you could improve upon. It would just be PERFECT! Thanks Sarah

    Comment by Jack — July 23, 2009 #

44. Ive LOST push. It was working and now its gone.
    Also, Id still like to have the option to change my screen name while sending a text. Would be a great feature to have.
    @Sarah Bacon, What happen to push? Its broken.
    P.s Ive reinstalled this program 100 times trying to make push work again with no luck.

    Comment by SyNisT3r — July 23, 2009 #

45. Hi Sarah,
    The 1.2.1 version app is working great for me (push notifications and all) except for one issue. The contact search. I can do a search and see some of my iPhone contacts and their SMS numbers, but not all of them. For instance, a search for “P” should return three of my iPhone contacts, but it only returns two of them. I’ve tried restarting the phone as well as reinstalling the app to no avail. The only other thing I do “different” is using Google Sync to synchronize my contacts. Could that be an issue?

    Comment by Heath — July 23, 2009 #

46. SyNisT3r, is ur iPhone hack-activated?
    because hack-activated iPhones’ Push are broken…

    Comment by AndrewLih — July 23, 2009 #

47. hi! love the new push…but the alert sound it make when my iphone is asleep is OBNOXIOUS! is there a way to change alert sounds? if i’m at work, i need my ringer on. but i’m worried that when i get yahoo! messages, i’ll be the person with the annoying phone!

    thanks!

    Comment by bill — July 23, 2009 #

48. Hi,
    My experience:
    Initially it looked like the PUSH does not work over EDGE. It rocked when my iPhone 3GS is connected to a wireless network though.

    I did a reset on my Yahoo messenger and then restarted the iphone and everything seems to work now.

    Thanks,
    Sk.

    Comment by Sk — July 23, 2009 #

49. @SyNisT3r – Are you still having issues with push notifications on your device?

    Sarah Bacon

    Comment by Administrator — July 23, 2009 #

50. @bill – Sorry, no way to choose a different alert sound. But I’ve passed on the suggestion to the team. I hope your co-workers go easy on you.

    Sarah Bacon

    Comment by Administrator — July 23, 2009 #

51. @sarah,
    It appears to be working fine now. I dont know what caused it to ever stop.
    The sms is working now too.
    My phone is not hacked i dont use jailbreaks.

    Thanks

    Comment by SyNisT3R — July 23, 2009 #

52. Push is working great here, over both Edge and wifi (no 3G in my area yet). However I to would like the option to be shown as Available instead of Idle. It would also be nice to choose how long you stay online after closing the app, as AIM allows.

    Comment by Geoff — July 23, 2009 #

53. hi i have a same problem with AndrewLih above… when i updated to the newest version of YM my contacts stopped showing up… i tried to uninstall it. reset my phone. install it again. like probably 15 times and still doesnt work. but sometimes it will show 1 on my friends. but the rest doesnt show. i have also tried it on another iphone and same problem…. please please please help! the YM was working fine before i updated it… i so should have never updated… ugh… please help someone. i dont think anyone got back to the AndrewLih guy either… so please help someone…

    Comment by y00rin1 — July 24, 2009 #

54. Thank you for the new version of the Yahoo IM. Like another reader here, I would love to see the following features in future releases:

    1) Keeping Available status when not logged into the application instead of switching to idle

    2) Push notification tone selection

    Thanks
    Sam

    Comment by Sam — July 24, 2009 #

55. Thank you for enabling Push. However when my iPhone is asleep and after about 1 minute nothing is pushed. It works fine when i am running the application or when iPhone is awake but does not work in sleep mode as if the data connection stops working.

    Comment by Elton — July 24, 2009 #

56. [...] new features available with the latest Yahoo Messenger release ( for iPhone and iPod Touch) [...]

    Pingback by Yahoo Messenger for iPhone Now Supports Push Notifications | Technofriends — July 24, 2009 #

57. Question… Maybe I’m doing something wrong, but I still do not have “Notifications” under “Settings”. I uninstalled my older version (1.2), and reinstalled it, giving me version (1.2.1). Any ideas?

    Comment by Nicole — July 24, 2009 #

58. @y00rin1 – Approximately how many friends do you have on your list? Trying to determine if this is a contact list size issue. Thanks,

    Sarah Bacon

    Comment by Administrator — July 24, 2009 #

59. @Nicole, Try these steps:
    1) Go into the app and manually sign out under the Settings section
    2) Remove the app from your phone
    3) Restart your phone
    4) reinstall the iphone app from the store

    Hope that helps.

    Sarah Bacon

    Comment by Administrator — July 24, 2009 #

60. For some reason if my status in IM is blank, my friends all see my status set in their lists as “Fan UCLA Bruins.” I don’t know where that comes from as it’s not set in any of my Yahoo! lists anywhere. Any idea where to even look to identify why my status is set that way?

    Comment by bd — July 24, 2009 #

61. @bd – that is most likely a Yahoo! update that you’re sharing with your Messenger friends. In Messenger 9.0, there is an additional line under your name in their lists that shows your latest updates (from Yahoo! and other sites). So if you marked yourself as a fan of the UCLA Bruins on Yahoo! Sports, and you’re sharing your updates, that’s why they’re seeing that. More info on updates and sharing them in Messenger here: http://www.ymessengerblog.com/blog/2009/04/24/sharing-updates-in-yahoo-messenger-90/

    You can change your update preferences by going to: http://profiles.yahoo.com/settings/updates

    Sarah Bacon

    Comment by Administrator — July 24, 2009 #

62. [...] mobile Messenger: Attention, iPhone users – the latest Yahoo! Messenger app update is out and it is spiffy. Now you can get notified of a new message even when the app is closed. [...]

    Pingback by Yodel Anecdotal » Blog Archive » Product Pulse - July 24, 2009 — July 24, 2009 #

63. I am in the same boat as @Nicole.

    I inadvertantly did not accept the push feature (as it set it could be modified in the settings). Then when I went into settings I do not see the notifications option.

    I have logged out, uninstalled the application and reinstalled to no avail. Still no notifications option. Any suggestions?

    Thanks

    Comment by Anthony — July 24, 2009 #

64. Never mind – I figured it out. . .

    The notifications section is not in the Yahoo Settings but in the Iphone Settings ->Notifications. I understand now.

    Thanks,

    Anthony

    Comment by Anthony — July 24, 2009 #

65. after i updated my yahoo messanger, my other yahoo ID account which is different to my email account that recognize by my service provider, is not working already. what can i do about this? is there a possibility to work that again?

    Comment by joebert — July 24, 2009 #

66. @Nicole – Make sure you’re going to the Settings icon on your iPhone home screen (e.g. not the Settings within the iPhone app). So start from your Home screen, tap Settings, then Notifications and you’ll see Yahoo! Messenger listed there.

    Sarah Bacon

    Comment by Administrator — July 24, 2009 #

67. Push is workin fine now Sarah Bacon

    Comment by Tommy H — July 24, 2009 #

68. The BUZZ feature is really annoying. It’s hyper-sensitive. It seems if I toss my phone in my pocket and even walk a few steps I’ve buzzed the hell out of my chat!

    Comment by tg — July 24, 2009 #

69. Dear Sarah, my iphone pushes yahoo messenger with no problem as long as it is awake. When the iphone is alseep for more than 2 minutes nothing is pushed. When i wake my iphone all pending messages are pushed at once. I have restarted, unistalled and installed for various times but the problem persists. My iphone is Vodafone locked in Malta. Any ideas please? thanks

    Comment by Elton — July 25, 2009 #

70. @ y00rin1,
    Yes!!
    I’m so sad!!
    I sent an email to Yahoo!
    This is my mail:
    “Dear Yahoo!,
    I’m a user of iPhone 3G (3.0), and i got Yahoo! Messenger (1.2.1) !
    I love the Push!! However,
    Why all my buddies disappeared on the contact list after i update it?
    (but the buddies are searchable)
    i did everything resetting, restarting, reinstalling.
    Thanks!
    Sincerely, Andrew Lih”

    They replied:
    “Hello Andrew,

    Thank you for writing to Yahoo! Mobile.

    If your friends list does not display a complete list of your friends,
    you could have your messenger settings set to “view only online”
    friends.

    To change this setting, please sign into Yahoo! Messenger, while viewing
    your friends list access the “menu” area. In the menu you will be able
    to change the display option for your friends list. The “Show All
    Friends” option lists all of your friends. Friends that are online will
    be distinguished by a smiley icon next to their name. Friends that are
    offline will not have an icon next to their names.

    Thank you again for contacting Yahoo! Mobile.

    Regards,

    Brodie

    Yahoo! Mobile Customer Care
    81994957″
    I think they don’t understand my problem was!!

    Comment by AndrewLih — July 25, 2009 #

71. @Sarah Bacon
    I have about 150 contacts!
    I checked the files in iPhone.
    mobile/Application/*************/Documents/
    there are 4 files, one is xml, and it contains all of my contacts!!
    but somehow Yahoo! Messenger app. won’t show them….

    Comment by AndrewLih — July 25, 2009 #

72. Can you please also provide a notification of when your buddies come online? Thanks.

    Comment by Anonymous — July 25, 2009 #

73. push not working here either/ have tried uninstalling and reinstalling resetting and the whole works. This happens on wifi, 3g and edge. suggestions?

    Comment by Joshua — July 25, 2009 #

74. I reported a problem — namely, that the contacts on the phone don’t always appear. I have one contact that usually signs-in from MSN with their Yahoo account. It’s missing on the phone, even though I can see him offline in the desktop client and the web client.

    Comment by Matt — July 26, 2009 #

75. Login no longer possible.
    With Version 1.2.1 and even after a delete and totally new install it is no longer possible to initiate a login procedure with a german YAHOO.DE account. A YMAIL.COM account works with no problem.

    Initiate means:
    After pressing the Sign In Button, a circle appears for a 3G communication with the working ymail.com account. If the normal main Yahoo ID is used (with and without @yahoo.de), no 3G connection is even tried. “Login failed, please contact customer support.”

    It is not one of the “normal” login problems like in multi messengers. Because login in the general Yahoo app works.

    Andreas

    Comment by Andreas — July 26, 2009 #

76. @Matt – Windows Live contacts that are on your Messenger list cannot be seen in our mobile versions, including the iPhone app. Thanks,

    Sarah Bacon

    Comment by Administrator — July 27, 2009 #

77. Same problem here with the contacts. I’m using this mostly as a SMS app and it’s only showing a few of my contacts. I don’t see anything similar between the showing ones that are not common with the non-showing.

    Comment by Mike Ray — July 27, 2009 #

78. I agree with the following comment,

    “The BUZZ feature is really annoying. It’s hyper-sensitive. It seems if I toss my phone in my pocket and even walk a few steps I’ve buzzed the hell out of my chat!”

    Can this feature be switched off? I was in a chat session and put my phone in my pocket to go down some stairs. When I checked my phone I saw I had sent my friend 4 BUZZ!!! messages.

    Comment by HibsMax — July 27, 2009 #

79. Is there anyway to save chat history like the AIM app does?

    Comment by ADR — July 27, 2009 #

80. Why dont you make one for the Samsung Instinct, HTC Touch Pro and other touchscreen phones. The stupid iphone is not the only phone out there…

    Comment by Instinct — July 27, 2009 #

81. Fifty bazillion users/iphones. That’s why. Simple economics

    Comment by Mike Ray — July 27, 2009 #

82. @Elton – Do you have Yahoo! OneConnect app installed? If you do, you may need to remove it to help with the issue.

    Sarah Bacon

    Comment by Administrator — July 27, 2009 #

83. Apparently I’m not the only one with the contacts issue. Why don’t all the contacts from my iphone appear in the messenger?

    Comment by Mike Ray — July 27, 2009 #

84. I can’t seem to get the push feature to work for me no matter how many times I uninstall and reinstall the app. Are there any other settings that could affect this? I generally have the settings > messages > show preview set to off, but even putting this to on doesn’t give me push. All of the notifications settings for yahoo are set to on, and still no push.

    I’ve uninstalled and reinstalled the app about 4 times, but it’s still not working. Any other troubleshooting ideas to get this to work. I was WAY excited for this since it’s the only chat program that I use consistently, and of course, push is an awesome feature. Just wish I could get it working.

    Comment by Deinera — July 27, 2009 #

85. @Deinera – Check your notifications settings to be sure that the Yahoo! Messenger push alerts are turned on. From your iPhone home screen tap on “Settings”, then “Notifications” and look for the Y! Messenger listing.

    Sarah Bacon

    Comment by Administrator — July 28, 2009 #

86. @Sarah Bacon – Already done. Is push a feature that was specific only to 3G and 3GS phones?

    Comment by Deinera — July 28, 2009 #

87. Can you please also provide a notification of when your buddies come online? Thanks.

    Comment by chat ,sohbet,sohbet odaları — July 29, 2009 #

88. I just received an email back from Yahoo!.
    They handed my problem to Taiwan Yahoo!, because they asked me what my carrier is. I answered “Chungwa Telecom”.
    Hope this can solve the contact issue….

    Comment by AndrewLih — July 29, 2009 #

89. If you guys don’t provide a way to disable Buzz, I’ll stop using this app. “Shake vigorously” is not required to send dozens of unwanted buzzes.

    Comment by Keith — July 29, 2009 #

90. @Deinera – Push notifications work for the iPod Touch as well (as long as you’re on WiFi and are not behind a firewall).

    Sarah Bacon

    Comment by Administrator — July 29, 2009 #

91. @Keith – working on that so hang in there!

    Sarah Bacon

    Comment by Administrator — July 29, 2009 #

92. Hi!! I am having an unusual problem with using Yahoo Messenger on my iPhone 3Gs. I can login, see my contacts and send IM’s but I cannot receive any IM’s or responses to the IM’s I initiate. I have version 1.2.1 and I have uninstalled and reinstalled 3 times. I’ve also uninstalled and rebooted before reinstalling and I get no where!!!!!!! Pleaseeee help me.

    Comment by Rachelle — July 29, 2009 #

93. @rachelle – Can you do us a favor and submit a problem report for that from the app on your iPhone? That’s the best way for us to track issues because we get diagnostic info with it. From the app, tap on settings, then scroll down and tap “report a problem”. Thanks

    Sarah Bacon

    Comment by Administrator — July 29, 2009 #

94. Hi Sarah, thanks for the quick reply. I did that already but was hoping there was some easy trick you could provide. Will they respond to my reported problem?

    Comment by Rachelle — July 29, 2009 #

95. @Sarah, thanks for your answer. No I do not have Yahoo! OneConnect installed….

    Comment by Elton — July 30, 2009 #

96. I have Iphone 2G version and loaded the OS 3.0 and also installed the yahoo messenger 1.2.1. For some reason i am not getting alerts (like popup) when new im arrives.
    Can you help me. I tried both 2G and wifi

    Comment by vkumar — July 30, 2009 #

97. @Elton – It would be great if you could file a problem report from the app. That way we can get diagnostics on your setup. To submit a report, log in to the app, tap on settings, then scroll down and tap on Report a Problem. Thanks,

    Sarah Bacon

    Comment by Administrator — July 30, 2009 #

98. @Rachelle – You won’t get a response necessarily but the team can try to replicate your issue and see if there is in fact a bug that is happening. So your submitted report could help other users as well. Thanks

    Sarah Bacon

    Comment by Administrator — July 30, 2009 #

99. Multiple logons please. I second that. It’s quite annoying to get signed out of the iPhone when I occasionally log on my Yahoo mail w/ messenger. PLEASE

    Comment by JoeB — July 30, 2009 #

100. @Sarah, default of two week timeout period is a good step. Of course, the longer the better!!

     Comment by JoeB — July 30, 2009 #

101. @Sarah, thanks I just submitted my report

     Comment by Elton — July 31, 2009 #

102. i have a problem with my yahoo messenger, it doesn’t show my contacts. what is the problem!??

     Comment by RobbertkiD — July 31, 2009 #

103. only on my id doesn’t appeare the contacts.

     Comment by RobbertkiD — August 1, 2009 #

104. @Sarah Well it seems I’ve got the one phone that the push notifications DON’T work on. *shrug* It’s okay though, because for the most part, the app crashes an awful lot for me too. And like other’s have complained, the Buzz feature is really annoying since you can’t disable it.

     Thanks anyway. I think I’ll find another chat program that will work appropriately. *shrug*

     Comment by Deinera — August 1, 2009 #

105. Hi – same problem re contacts above. only 1 of my contacts shows up. please help this is very annoying and I want to be able to use this app I have been wating for it

     Comment by machoo — August 2, 2009 #

106. Like the app very much. Good job on that. Just wanted to comment on a few things.

     I find offline status icon’s grey color is very difficult to see under low light conditions. It could easily be mistaken for yellow, i.e. online. It’s easy to ened up sending a message to an offline person w/o realizing that.

     It would be nice to be able to copy part of the text in the conversion window, i.e. not just the text one’s typing but from the previous replies.

     Also, I’m having problems seeing contact pcitures on iPhone. They do show up fine in the web UI. Any ideas on whats’ going on?

     Keep up the good work!

     Comment by SM — August 2, 2009 #

107. I use the app mainly for SMS with push enabled, but have been having a ridiculous number of problems- messages are being mangled when sent out (receiver just gets garbled characters), messages coming in have been dropped, or they show up in the push message and then don’t appear in the app… and crashing. I’ve had multiple instances where the app will crash on launch (never makes it to sign in screen) where I’ve had to reinstall the app (restarting the phone didn’t help)

     Comment by BC — August 4, 2009 #

108. @BC – Sorry to hear about the issues you’re having. It would be really helpful if you could submit problem reports from the app when you run into issues. Then we can better assess the issues you’re having according to your system. To report a problem, tap on Settings when you’re in the app, scroll down and tap on Report Problem. Thanks!

     Sarah Bacon

     Comment by Administrator — August 4, 2009 #

109. I don’t want the loud and annoying notification whenever I get a YM. I guess I allowed these in my initial signing in process. So I tried deleting and re-installing on my iPhone but didn’t get the Notifications option, as if it kept my selections from my first install.

     Am I missing something? Ready to ditch YM…

     Comment by John — August 5, 2009 #

110. @John – No need to delete and reinstall the app to change your notification settings. Just change it in Settings. From your iPhone’s HOME screen, tap on Settings, then “Notifications”, then Yahoo! Messenger. There are three types of notifications – sounds, alerts and badges. Leave one, some or all on or off depending on what you prefer.

     Sarah Bacon

     Comment by Administrator — August 5, 2009 #

111. I have uninstalled this app until something can be done about the inadvertent buzz issue.

     Comment by BB — August 6, 2009 #

112. Is there a way to change the status message on my iphone so that is does not read “Im Mobile” but rather available?

     Comment by Steve — August 6, 2009 #

113. @Steve – Actually, if you’re on an iPhone or a Blackberry and signed in, it will not give you an “I’m Mobile” status next to your name on your friends’ lists. That status is only used when someone is on another type of mobile device. When you’re on your iPhone it will show you as signed on (and then “Idle” if you exit the app on the phone but are still signed in).

     Sarah Bacon

     Comment by Administrator — August 6, 2009 #

114. Sarah Bacon

     is there another update coming anytime soon?

     Comment by Tommy H — August 7, 2009 #

115. @Tommy H – Yes, we’re working on one.

     Sarah Bacon

     Comment by Administrator — August 7, 2009 #

116. @ Sarah – the new verions works very well, push notifications are great too, no crashes at all. I prefer the iphone app over the pc one. But i have a few suggestions for the next version:

     1. AbiIlity to view the whole conversation with a certain buddy (not just the last lines) – a button to view this, whould be great.
     2. Ability to set your avatar directly from the app (acces the iphone camera, use existing / take new foto)
     3. Ability to use the stealth settings for contacts in the app
     4. Let users manage their status messages, not just when they are using the app, but also when they are not using it. On the desktop version if you set a status message, being idle for a certain amount of time whould change your text status? The answer is no. Hope it gets fixed.
     5. Ability to change the notification sound, please (add a few more)
     6. Ability to change the log on time, not all of us would want to be idle for 2 weeks.
     7. Add support for copy / paste inside the conversations.

     Thanks for making this app and i’m looking forward to seeing the next version.

     Comment by Alszu — August 7, 2009 #

117. Ough, and the most important

     Visibility. Make the text field just for one row. It’s useless to have two lines and nothing to see in the chat ‘window’

     Comment by Alszu — August 7, 2009 #

118. As Alszu says, please let us set stealth settings for individual contacts, or at least groups in future. Especially for push!

     Comment by The Phazer — August 10, 2009 #

119. Hi Sarah! Quick question…my boyfriend is a US Soldier deployed so we use messenger as a means of communication. I used to sign into Yahoo Mobile so that I was “mobile” on people’s list. that stopped working So i uploaded 1.2.1 Messenger on my Iphone. It read it says you will stay logged in for 2 weeks, and you will go idle. Here are my questions

     1. If I log in before bed, and sleep 8 hours, i will be idle and still able to receive messages correct? I dont want to miss him.

     2. Why did SMS stop working? It was perfect before…

     3. I am signed into my Iphone at work all day. I sign out when I get home and sign in on my PC. Does the 2 weeks start all over again when i sign back into my Iphone messenger?

     Thank you for taking the time to help me. Im sure he appreciates it too

     Comment by April K — August 12, 2009 #

120. One more thing Sarah, if you dont mind. I also have Yahoo! OneConnect on my phone…….should I take that off????

     Comment by April K — August 12, 2009 #

121. @April:

     Q. If I log in before bed, and sleep 8 hours, i will be idle and still able to receive messages correct? I dont want to miss him.
     A: Yes, you can sleep in peace. As long as you sign in on the iphone after leaving your PC, you will receive messages, even if you’re not actually in the app or your iphone is asleep. If your phone is asleep, the message will still come through, similar to an SMS message.

     Q. Why did SMS stop working? It was perfect before…
     A: Hasn’t stopped working as far as we know. Please use the report problem feature in the app to report any issues. You’ll find it under Settings in the Y! Messenger for iPhone app

     Q. I am signed into my Iphone at work all day. I sign out when I get home and sign in on my PC. Does the 2 weeks start all over again when i sign back into my Iphone messenger?
     A: Yes, the 2 weeks starts anew everytime you sign out and back in to Messenger on your iPhone.

     Q: I also have Yahoo! OneConnect on my phone…….should I take that off????
     A: Yes, we recommend removing it. You should use the Yahoo! iphone app for other Yahoo! services, and Y! Messenger for iPhone for Messenger features.

     Sarah Bacon

     Comment by Administrator — August 12, 2009 #

122. @Sarah….ty so very much. you put my heart at ease In regards to the SMS not working……before I installed the Iphone messenger, I would sign into yahoo mobile SMS at 92466….well now my messages arent received by my contacts, and its hit or miss if i get theirs. thats what I meant from what I know the messenger for Iphone is working awesome….any insight? I removed OneConnect as well.

     Comment by April K — August 12, 2009 #

123. @April K – Hmm, I would not know where to begin with the 92466 codes. I found this page on the mobile site but not sure it’s anything new to you: http://mobile.yahoo.com/messenger/sms

     You could also contact mobile customer care: http://help.yahoo.com/l/us/yahoo/mobile/forms_index.html

     Sarah Bacon

     Comment by Administrator — August 13, 2009 #

124. Love the push, thanks. Agree with bill, should have option to change the alert sound.

     Comment by ms — August 13, 2009 #

125. itunes says that this app is not compatible with my ipod touch.

     What to dooo?

     Comment by newipodgirl15 — August 13, 2009 #

126. @Sarah, Thank you! I’ll email them. One other quick question….I got logged out of the Messenger while in a meeting (it was in my desk drawer…by the way it drops the signal) and I was wondering if I sign back in……does any missed messages push to me and tell me? Or do I have to log into messenger on the PC….or do i miss them all together…LOL Just curious. Thank you for being so helpful!!

     Comment by April K — August 13, 2009 #

127. @April K – Yes, offline messages are supported with Yahoo! Messenger for iPhone. So if you’re signed out and someone IMs you, then you sign in, you will see those messages waiting (as long as you didn’t get them on your PC). Hope that helps,

     Sarah Bacon

     Comment by Administrator — August 13, 2009 #

128. @newipodgirl15 – Not sure what version of the OS you have in your iPod Touch, but make sure you’ve updated to the latest.

     Sarah Bacon

     Comment by Administrator — August 13, 2009 #

129. @Sarah, I have submitted my report using the report problem feature almost 3 weeks ago and received nothing. My problem is very simple: push does not work when the iphone is asleep. Is this normal? when i wake up the iphone all messages are received at once … is this an OS problem?

     Comment by Elton — August 14, 2009 #

130. I dont know why the yahoo messenger 1.2 version is not working in iphone 3g. I talked the apple specialist but they can’t answer my questions. Maybe somebody can help me here. Thanks.

     Comment by ranrey1 — August 15, 2009 #

131. Is there an official support forum for iPhone/iPot Touch Y! Messenger?

     Comment by SM — August 17, 2009 #

132. @SM – Not at this time.

     Sarah Bacon

     Comment by Administrator — August 17, 2009 #

133. I love this app. I only have two small complaints. I REALLY wish I could change the alert sound. It’s loud and obnoxious. The other thing is the placement of the send button is awkward. It should be out of the typing area. I inadvertently hit send often in the middle of typing a message because it’s right there next to the space bar.

     Comment by Jeff — August 18, 2009 #

134. It’s august 19th now and when I download the app from app store and start the app, the splash screen says version 1.2 even though it says 1.2.1 in the app store.
     Could appstore be feeding the wrong version?

     There is no update available and I tried uninstalling and restarting and installing again.

     I noticed that when I start the download from app store I get a message saying something like ‘this app is free because you have already purchased’. Could it possibly be downloading the previous version that I downloaded…???

     This is really frustrating =/
     But I realize this may be a problem with the App Store….
     Any suggestions?

     Comment by Sage — August 19, 2009 #

135. @Sage – The app store is providing the correct, latest version which is 1.2.1. After you install it, sign into the app and tap the Settings icon. Scroll down and you should see the version number (1.2.1) in the About section.

     Sarah Bacon

     Comment by Administrator — August 19, 2009 #

136. I’ve been using yahoo messenger app for my iphone and it just works well for me.
     But, since I’m a HEAVY user for Yahoo messenger, I got my iPhone only can be used till the afternoon (half day).
     e.g. after 1 hour full chatting usage, my battery will only last at around 70%.

     Any other user has the same problem with me?

     Comment by Ocky — August 22, 2009 #

137. the app is very good, i use it every day.

     i have suggestions for next version:
     1.i think it dont need to be idle when i close the app
     2.pc’s user can see our avatar/picture

     thx

     =]

     Comment by redjaru — August 23, 2009 #

138. I love this app, but there is ONE thing I would love to see changed. Please, Oh, God, Please, give me the option to disable my BUZZ feature on my 3GS. Sometimes I’ll put it in my pocket and my girlfriend gets 50 BUZZs and she’s about ready to kill me. For those of us who don’t use the BUZZ feature, there isn’t enough medication to keep me sane when this happens. Please consider in the update. Thank you…on behalf of my girlfriend.

     Comment by Brent — August 23, 2009 #

139. @Brent
     I have an easy hint to disable BUZZ.
     Point out somewhere above the keyboard during conversation as it would fold down the keyboard before you put the phone into your pocket.

     The phone won’t BUZZ anyone without keyboard being activated. Plz have a try and update. Hope it will help you

     @Redjaru:
     you use it every day, but do you have any battery issue?
     how long do you use it per day?

     Comment by Ocky — August 24, 2009 #

140. i used it every single day, in fact i kept it on 24/7
     i do have battery problems,it happens when im on chat with someone(when the application is running). when the app is closed(push notification mode)it does affect the battery to drain faster,but not much.

     Comment by redjaru — August 24, 2009 #

141. Sarah, ok you’re right I do have 1.2.1 – but then this means that the push notification isn’t working when it should be.
     Have there been any reports of push not working with jailbroken & unlocked phones?

     Thanks!

     Comment by Sage — August 24, 2009 #

142. @Sage – We don’t test or develop for jailbroken phones so if that is what you’re using, it’s likely that is the cause of the issue.

     Sarah Bacon

     Comment by Administrator — August 25, 2009 #

143. 1.2.2 update didn’t fix your own avatar not showing up on others buddy list when logged into yahoo im on iphone

     Comment by Justin — August 26, 2009 #

144. I also had a problem after updating into 1.2.2 version.. All of my contact list were gone! I did not touch the YM reset at all..! so where do they gone??? Please help me, really need it soon.. is there any solution for this problem?

     Comment by iThong — August 26, 2009 #

145. @iThong- We’re looking into that issue now. One user left a comment that going into settings and making sure Offline Contacts is set to “on” helps. Switching that to on worked for me. Try that. In the meantime, we’re working on a fix. Thanks,

     Sarah Bacon

     Comment by Administrator — August 27, 2009 #

146. hi.. please help me..
     my yahoo messenger doesnt have push notification
     ive already done reinstalling it but still no avail..the downloaded ym is 1.2.2
     the version of ym in itunes store is 1.2.2
     how can i get the version 1.2.1??
     please please help…

     when i click this

     The latest version of Yahoo! Messenger for iPhone (v1.2.1) is now available.. located above..
     it links to itunes store and to the ver. 1.2.2

     hows that ?

     please help

     Comment by shirleya nne — August 28, 2009 #

147. @shirleya nne – Yahoo! Messenger for iPhone 1.2.1 is no longer available. 1.2.2 is the latest version and available in the iPhone App Store.

     Sarah Bacon

     Comment by Administrator — August 28, 2009 #

148. why is it i havent have push notification?
     i used ver 1.2.2 but still no push…

     please please help me…

     Comment by shirley anne — August 29, 2009 #

149. @shirley anne, I have the same problem as you do and i posted my problem on various blogs. Do not waste your time asking for help as nobody (Apple, Yahoo etc) bothers to answer our question. They keep on saying that push works fine … so we must be the idiots …

     Comment by Elton — August 31, 2009 #

150. Push is not working for me either.

     Comment by Jason — September 12, 2009 #

151. Push stopped working…. Hope to get it fixed asap..

     Comment by vk — September 12, 2009 #

152. Uninstall ver 1.2.2 from your iphone and then reinstall from App Store to get Push working again. It seems to be break after iTunes update.

     Comment by Andy — September 14, 2009 #

153. hi, can Yahoo Messenger provides timestamp on every text received and sent like the desktop version and ability to save or send the entire conversation? Thanks.

     Comment by hugo — October 4, 2009 #

154. hi there guys ,

     does anybody have yahoo messenger for iphone 2g i had just downgraded my iphone version to 2.2.1 and now when iam trying to reinstall the messenger it says i phone should require the latest version pls help….

     Comment by abdullah — October 5, 2009 #

155. Push notification STILL does not work for me. Please don’t tell me to do the simple things, as I have already.

     I’ve contacted yahoo, they only recommended me do what i’ve done already. I’ve reinstalled the AP. Uninstalled the app, restarted the phone, and installed, same problem. I’ve even enabled and disabled the notifications to see if something was stuck, same problem.

     Comment by Alton — October 9, 2009 #

156. Hi Sarah when will conf features be available on the iphone ver?
     thks in adv

     Comment by adityaa — October 15, 2009 #

157. @adityaa – Sorry, I don’t have a definitive answer on if and when conferencing will be part of our iPhone app.

     Sarah Bacon

     Comment by Administrator — October 15, 2009 #

158. Hi Sarah, for organizational purposes I will number my questions.

     1. I am currently in Spain and have been using Yahoo SMS via the iPhone messenger app.

     2. I have been successfully sending and receiving SMS to users in the United States and India AND receiving push notifications.

     3. As of two days ago approx. They same cell users I have been successfully sending and receiving SMS are still receiving my SMS but I am not receiving their responses.

     4. I open my iPhone app several hours after several people whom I successfully received from before and I have no messages. Therefore push notifications are obviously not working,

     5. I have logged out and back in several times and done a soft reset on my iPhone and I am still not receiving SMS.

     Question: Are there server issues recently?

     Thank you, Jasmer

     Comment by Jasmer — October 18, 2009 #

159. I think it would be a good idea to implement volume control for the incoming messages when the iPhone is in sleep mode. Sometimes loud is good, but other times I would like it to be quieter.

     Also, is the chat history set for a certain number of messages or a certain amount of memory? I wanted to review a conversation, but it doesn’t scroll very far. If it’s not shown on the screen, does that mean it is gone forever?

     Comment by Yohan — October 27, 2009 #

160. @Yohan – Yes, the chat history on the iPhone version is set to store the last 15 or so messages only. Right now they are not archived beyond that but we hope to change that in the future. Thanks,

     Sarah Bacon

     Comment by Administrator — October 27, 2009 #

161. Love the new version but the next really needs to have an archive option. I use mine not only for personal use but at work and documentation is key.

     Comment by Londonswaiting — November 2, 2009 #

162. Dear Can We Make an free call to yahoo to yahoo like pc voice chat … kindly update me..

     Regards

     Awais Munir

     Comment by adddd — November 7, 2009 #

163. We want voice! we want voice! Yahoo! Voice! Yahoo! Voice!

     Comment by neojhz — January 28, 2010 #

164. I am having the same problem as many above. I can’t see my contacts. I’m trying to use this app to text friends in Canada and I can only see 5 out of 50 contacts. When I sent them a messge they aren’t getting it…if I try to create a new message I can search for a contact but when I send a message they don’t get it. help please. I logged a problem report on this.

     Comment by Cat — February 17, 2010 #

165. I need help. On my ipod touch, i downloaded yahoo messenger but when i try to sign in, it says Sign In Problem
     Failed due to an known reason.

     I don’t know how to fix it. Please help!

     Comment by Lauren — February 20, 2010 #

166. please update to include msn/hotmail buddies, that would be great, thanks!!!!!!!!!

     Comment by owuraku kissi — February 24, 2010 #

167. I have iphone 2G with Yahoo Messnger 1.3.1. Under Settings->Notifications, Notification is ON. But still I do not see alerts when some one send me yahoo message.
     However when i open yahoo messenger it says “Connect to iTunes to use Push notifications”. what does this means.
     Pls help

     Comment by Saras — March 7, 2010 #

168. I would really like to see an option to change the yahoo messenger sound or at least set the new message notification to vibrate only. The alert sound is horrible.

     Comment by Jon — March 10, 2010 #

169. I cannot get push to work, my notifications tab says that all of the yahoo messenger options are on (alerts, sounds, badges) my push system is on in the mail options, and I am using a wireless internet network. If i go into yahoo and come back out again it will add a badge to the icon if i have a new message but it does not work by itself. I am still logged in on the app when i come back to it so that is not the problem. I have tried deleting the app and re-installing it with a new user but that does not work either. I am not using a iphone but I am using a ipod touch, version 3.1.3, my yahoo messenger version is 1.3.1. When i originally set up the account and it (yahoo) asked if i wanted notifications i said no, i could not find this option again so i deleted the app and re-installed it with a new user but it never asked me again, is this the problem? If so, how do I access that option again?

     Comment by Jason — March 27, 2010 #

170. everybody is asking in a polite way about MSN buddies. for a business unit, you need to make all kinds of clients at least work in the same way. the mobile client may have different GUI, special features for mobile devices, but it doesn’t make sense to block some of the existing features that already provided in web client and standalone desktop client. if your app cannot make users connect to the MSN contact as other clients, it’s not ready to release! users choose this app, because it’s from yahoo, it’s called yahoo messenger. you’re not making this app work the same way as “yahoo messenger” should. don’t shame yourself, you spend time doing enhancement, yet not working on what you should’ve done long time ago.

     Comment by Sherrie — March 27, 2010 #

171. I think my problem is the firewall, does anyone know how to change the settings in firewall so that i can receive alerts?

     Comment by Jason — April 5, 2010 #

172. When I’m on idle and someone calls, texts or emails me…does idle shut off and I become available again? Kinda like when I’m on the computer…when I’m logged on to IM, even if I’m not using IM, but I’m emailing or browsing the web, i become available again.

     Comment by lee — May 8, 2010 #

173. I noticed that messages transmitted through the iPhone app are in plain text, can be easily sniffed by a packet sniffer and see the contents of a message, I also noticed that the URLs are being exposed as well displaying the person’s username and your username when transmitting messages. A serious privacy issue here, I cannot see how yahoo can allow this to happen

     Comment by Ack — May 11, 2010 #

174. Can you customize the alert sound per friend like assigning them a specific ring tone? The alert notification now is REALLY loud.

     Comment by Kate — May 12, 2010 #

175. Hi.I cannot get push to work, my notifications tab says that all of the yahoo messenger options are on (alerts, sounds, badges) my push system is on in the mail options, and I am using a wireless internet network. When i originally installed YM iphone app, it asked if i wanted notifications i said no, i could not find this option again so i deleted the app and re-installed it, it never asked again. i tried it with a new user but it never asked me again, is this the problem? If so, how do I access that option again?

     Comment by mae — August 18, 2010 #

176. Hi Sarah (Enhancement)
     As a few have already mentioned…notification is great, but I don’t want the message displayed in the notification. I only want to know who sent the message. Apple added this feature for messages (Settings>Messages>Show Preview – which can be turned on or off).

     Can you please tell me if and when this feature can be added to your roadmap/product?

     Thanks!

     Comment by Brent — August 29, 2010 #

177. Switched to yahoo messenger when got Iphone. Holy Crap the buzz function is annoying. Like other people have suggested need to be able to disable that. Will have to look at other messenger services cause that buzz won’t fly.

     Comment by jaydoc — September 1, 2010 #

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