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iPhone app sign-in issues

May 6, 2009 on 1:43 pm | In iphone | 6 Comments

We’re aware that some of you are still having problems signing into the Yahoo! Messenger for iPhone application, even after updating to version 1.1 that launched last week.

If you haven’t already, please use the new “Report a Problem” feature in the app to let us know (screenshot). You can find it under the Settings icon in the app. When you submit, please include your debug logs (it is checked by default). These can very helpful when we’re troubleshooting issues from our side.

We’ll keep you updated here on the blog with any news. We know it’s frustrating so thanks for your patience.

Sarah Bacon
Product Manager

UPDATE: This issue has been resolved as of 5/14/09. More info here

6 Comments

  1. I’m glad you’re keeping us informed on what’s happening.

    Comment by Lucretiu — May 7, 2009 #

  2. I have to report that in Romania, Timisoara on carrier Orange , Yahoo Mesenger for iphone does not connect via 3G . I use it over Wifi, works slow (as performance) but at least it works. When i’m out i use other aplications.

    I dont know what could it be, i send a report via the messenger option.

    Vlad.

    Comment by Vlad — May 7, 2009 #

  3. I’d love to report my signon problem via your app, but i have to sign on first !!!!!

    Comment by John Warner — May 8, 2009 #

  4. Hey, I’m new at this blog thing! Can someone help me explain it???

    Comment by Terra — May 8, 2009 #

  5. I can report that in Romania, Timisoara, it does work on 3g from Orange, but not all the time, sometimes it just sais “Connecting” after it signed it, stays there forever

    Comment by Gaby — May 9, 2009 #

  6. this app is very nice but it lacks some main features

    buzz feature
    it cant read hidden emoticons
    audibles
    it lags when ipod is being tilted

    please add and fix these issues…

    Comment by Malcom — May 14, 2009 #

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