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Call history: delete is back!

February 10, 2009 on 11:40 am | In 9.0 version, Features, Voice | 37 Comments

Well, either our voice users are very organized or they have super secret calls they’re afraid will be discovered. To that end, we added back in the option to delete items from your call history list in Yahoo! Messenger 9.0.

Click a call to highlight it, then click the delete button above. To select multiple calls for deletion, use ctrl + click. To delete all your call history, click to select one in the list, then press ctrl + a on your keyboard to select them all. Note that we only show the one hundred most recent calls in the window. So if you delete them all, the next time you open that window the next hundred will be there.

And we know some users were experiencing a bug where the call history window was popping up every time you signed in (even if you didn’t have missed calls). We’ve fixed this problem so just sign out of Yahoo! Messenger 9.0, quit the application, then start it again and sign in. You’ll see the call history window one more time but on future sign-ins, you’ll only see it when you have missed calls or a voicemail.

Sarah Bacon
Product Manager

37 Comments »

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  1. didnt know it was gone

    Comment by 8675309 — February 10, 2009 #

  2. How about completely deleting IM history? If I get an IM from someone I messaged with.. but had deleted the history, suddenly the “deleted” history is available to choose. Not good.

    Comment by hmmmm — February 10, 2009 #

  3. Dear Sarah,

    This is truly a breath of fresh air. After seeing all the things that are changing on Yahoo these days like no more personalized radio, and the sell of LaunchCast to BBC something or other, (big mistake btw) since that is what made LaunchCast Unique.

    Anyways, I am glad that you guys put the button back in. Since most of my calls were spam calls or calls by mistake, and I had over 90 of them. I am one of those over organized freaks.

    Love to see you guys are working on things. BTW will the chat rooms ever stop being flooded by bots? The Captcha is not working.

    Why not hop in to a room so you can see how that is soooo not working.

    Tooodles

    Comment by Claudia — February 10, 2009 #

  4. I’m glad this button is finally back. I know longer have to see a history of calls I didn’t solicit.

    Now how about patching the service 27 / 0×1C additional conference invite. It’s getting pretty sickening already. How can a user chat if they keep getting disconnected because of a vulnerability in the server architecture? Yahoo’s attempts to patch it have failed. Limiting the data size that can be sent does nothing. What’s the purpose of cs130.msg.ac4.yahoo.com being there if IM’s don’t work on it? If you won’t patch the 0×1C exploit at least correct the cs130.msg.ac4.yahoo.com server so users can receive IM’s on it.

    Great job on fixing the delete call history. Please patch this serious exploit.

    Thanks,
    Annoyed User

    Comment by Annoyed — February 11, 2009 #

  5. Glad to see this brought back. Was getting annoyed at not being able to delete older call history so thanks a lot!

    Now, any chance at bringing My Profiles back?

    Comment by Venom — February 11, 2009 #

  6. Nice job! I wonder why it got deleted the first.

    Comment by Kai — February 15, 2009 #

  7. could you guys possible put open talk on 9.0 that would be great

    Comment by Jen — February 18, 2009 #

  8. Will to put open talk on 9.0 that would be cool

    Comment by Liz — February 19, 2009 #

  9. Awesome… now if only tabbed windows would be added…. I am organized to the point where I cry when I talk to more than one person because of all the windows I have to have opened!

    Comment by Bryanna — February 21, 2009 #

  10. how to playback my call history in ym 9?thanks

    Comment by jepoy — March 11, 2009 #

  11. How do I delete individual contacts? I keep getting an error message “40402″

    Comment by cindy — March 13, 2009 #

  12. How do you get the call history to STOP POPPING UP when I DON’T EVEN USE THIS FEATURE in my mesenger at all???!!!!! I don’t use messenger to make any type of phone calls and still get this STUPID THING popping up all the time! It’s very ANNOYING and I would like to be able to disable/stop it from happening. It should be as easy as disabling the Yahoo Insider is on the preferences list. PLEASE consider doing this as this would make more people happy and continuee to use the program instead of becoming annoyed when all these STUPID windows pop up. It should be the user’s individual preferences and not just show up indiscriminately. Thank you

    Comment by Jalene Amick — March 21, 2009 #

  13. Hi Team,
    I received 9 voicemails at my account from my 2 contacts, after I asked them thy said that no one send me voice message from them side.
    The messages are strangers, one plank message, and another one has wooooow only, and another 2 persons speaking unknown words, all messages are unable to understanding??
    The first Q: is this a spam mails or virus on sender’s PC working on voicemail messages.
    The second Q: how voicemail working at yahoo messenger, is that working when I send call for someone offline or didn’t answer only and recording my message when the receiver offline or didn’t answer (unreachable),
    The third Q: if I sent call to someone one line and he accepted it and we established the call, but the internet connection became down from the other side and became up again (flapped), So the voice message will recorded and will sent with the attach voice for the one has online connection, or it maybe recorded the voice of the 2 persons chatting with them.
    Sorry for all, but it is a critical for me to know.

    Best Regards,
    Mohamed

    Comment by Mohamed — March 23, 2009 #

  14. i want to delete my call history permanently

    Comment by aman — April 6, 2009 #

  15. Dear Sarah,

    You have given us the option to turn off message archive but deny that opportunity in call history. I would like to see the privacy feature extended to call history as well. We should be able to turn it off.

    Thanks,
    Likiy

    Comment by Likiy — May 20, 2009 #

  16. I still get the blank window of cal history. It’s irritating !!

    And “You are currently running the latest Yahoo! Messenger version 9.0.0.2162.”

    I have followed instructions you provided here about the bug.
    It did not resolve the problem !!!

    Comment by Kamal — June 9, 2009 #

  17. I agree with Likiy … I see no reason to have a call history, and I would like to disable it.

    Comment by Martin — June 19, 2009 #

  18. Hi, its really very annoying:

    I also still get the blank window of cal history. It’s irritating !!

    And I tried to upgrade yahoo messenger but it says:

    Congratulations!
    You are currently running the latest Yahoo! Messenger version 9.0.0.2162.

    I have followed instructions you provided here about the bug. It did not resolve the problem !!!

    Comment by Bilal — July 20, 2009 #

  19. Please i cant open my call history also i cant make any call and web cam

    Comment by soso — August 12, 2009 #

  20. Dear Sarah,
    I signed out of Messenger a few times but the Call History window keeps popping up every time I log in. So the bug seems to have stayed in my computer.
    The message I am getting with the window is “Navigation is cancelled” or something like that.

    Regards,

    Comment by Luay — September 25, 2009 #

  21. How can I print out my call history using Windows 7 ?

    Comment by Dave — November 12, 2009 #

  22. im having problems each time i sign in after a while the call history keeps popping up and making me mad

    Comment by muhammad — January 23, 2010 #

  23. i can’t believe this bug has been going on for quite a long time… it’s 2010 and im currently having this irritating problem… i can’t chat with my friends with ease now bec these voice msgs & call history keeps popping out. You seriously need to do something about it.

    Comment by mel — January 24, 2010 #

  24. i would like to turn off call history feature altogethr.I find it to be extremely anoying and i never asked for it in the first place

    Comment by user — March 29, 2010 #

  25. How to get recordings of voice calls in Yahoo Messenger 10

    Comment by sleem — April 9, 2010 #

  26. I too am getting call history pop up when ever I log in. I never got tem before until I got a voice mail that was sent to my email. since then it has happend.

    Comment by Den — July 4, 2010 #

  27. How do I keep “Call History” from popping up?

    Comment by Richard — July 5, 2010 #

  28. I’ve also had this problem for the last couple of weeks. It’s very irritating! Yahoo say they have fixed the bug in the program. But, clearly they haven’t.

    Comment by Chris — July 8, 2010 #

  29. Please stop these annoying call history pop ups i dont have any entries in them anyway! how do i quit the application…

    Comment by lisa — July 8, 2010 #

  30. I’m having problem with the Call History Pop-Up, already cleared all entries, uninstall and re-installed YM, to no avail. HELP!!

    Comment by MegaTroll — July 12, 2010 #

  31. Dear Sarah Bacon,

    In CALL HISTORY, I found options like IM, CALL,ADD,IGNORE and DELETE. but I can’t found the option to play the calls either miss call or received calls.

    Kindly advice me how to play these calls as i have lot of sweet memory calls.

    please reply in my email id “mams006@yahoo.com” and help me out.

    Thanks & Regards

    Moyeed
    mams006@yahoo.com

    Comment by Moyeed — September 29, 2010 #

  32. how to play call history in Yahoo! M essenger 10.

    Comment by teng — November 14, 2010 #

  33. There is a message that I like yahoo.

    Comment by Buy MBT — June 25, 2011 #

  34. When I read a sites, I am hoping that it doesnt disappoint me as much as this one. I mean, I know it was my choice to read, however I really reckoned you could have something cool to share. All I hear is really a bunch of whining about something you may fix in case you werent as well busy looking for focus.

    Comment by beats by dr dre detox — January 20, 2012 #

  35. Incident: 120124-007054 – support call on yahoo

    the problem is still present in ver10

    and i may say is present in version 11.0.155 because those messages that keep appearing in ver10 and can`t be deleted, are in the very same position in version 11 and they can`t be deleted …

    nice thing to hide the trash and say is gone

    very disappointed

    Comment by Caesar — January 31, 2012 #

  36. Hey, I resolved this by going to Help >> About >> Check For Updates and installing version 11.5.

    Comment by Justin — January 31, 2012 #

  37. Justin – try one more thing, search in the archive ( if you use version 11.5 contacts – conversation history ) for “voice calls” ” phone calls” and try to delete any of those

    let me know if you are successful with it. i really can`t erase them unless i erase entire history with that specific person that left me a voice call

    if i really find a way out of the problem i think i delete&block from my list any person that tries to leave me a voice call from now on

    Comment by Caesar — February 1, 2012 #

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