Yahoo! Messenger Blog

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1. That is great. I always thought Yahoo! Mail Classic needed to have integrated IM and SMS. I think SMS feature is only available in Canada, India, Indonesia, Kuwait, Malaysia, Pakistan, Phillipines, Thailand, United States and Vietnam, but just when it’s going to be available all over the world…

   Comment by Filé — January 28, 2009 #

2. [...] the features are good – sending an SMS to friends is quick and easy, functioning like a typical IM chat. And [...]

   Pingback by Yahoo Mail Chases Gmail with IM and SMS Features — January 28, 2009 #

3. thats great, but can you tell me when it will be available on BT Yahoo! Mail. We dont even have the functionality on “new yahoo mail”.

   Comment by Iain — January 28, 2009 #

4. OK with the chat feature, yahoo! Mail classic has become WAY COOLER than the all new mail, Though I’m using the golden theme (orange) and i’m wondering if it the chat module really fit in terms of color

   Comment by GuillaumeB — January 28, 2009 #

5. [...] the features are good – sending an SMS to friends is quick and easy, functioning like a typical IM chat. And [...]

   Pingback by Yahoo Mail Chases Gmail with IM and SMS Features | Kawink Blog — January 29, 2009 #

6. I was really amazed when i saw the yahoo 3d avatars wich are animated
   I would like to suggest howabout putting the webcam in a smaller format as a animated avatar?
   I think it would be real cool
   And i didnt know where to put the suggestion cuz yahoo doent have a “how to contact support” link sryz about than

   Comment by BAndrei — January 29, 2009 #

7. [...] to them faster than email (remember when we thought faxes were fast?). Read more on the Mail and Messenger [...]

   Pingback by Yodel Anecdotal » Blog Archive » Product Pulse - January 30, 2009 — January 30, 2009 #

8. [...] more information, you can check it through Yahoo official [...]

   Pingback by Send SMS and Chat Directly From Yahoo! Mail Classic | giredo.com — January 31, 2009 #

9. that’s nice but …
   till now my Classic mail version not containing this feature !

   waiting it ….

   Comment by MazenmiX — January 31, 2009 #

10. It’s very useful for me. I prefers to use the classic interface than new feature (it’s kinda heavy in my browser). Thanks for this feature. I’ll check my inbox soon.

    Comment by Uchan — February 3, 2009 #

11. [...] waktu dekat, fasilitas IM dan SMS juga akan hadir pada tampilan Yahoo! Mail Classic. Kita tunggu saja saatnya ini aktif pada account Yahoo! Mail yang kita miliki, atau mungkin Anda [...]

    Pingback by Mengirim SMS Via Yahoo! Mail « Skainzo’s Blog — February 4, 2009 #

12. [...] Enlace | IM & SMS in Yahoo! Mail Classic [...]

    Pingback by Yahoo! Mail clásico con Messenger | PUNTOSERIO — February 4, 2009 #

13. Yahoo! Mail Got SOOOOOOOOOO Officent After a few days!!!!!!!!!!!!!!!!!!!!!!!

    Comment by Josh — February 9, 2009 #

14. i need to see the status of my yahoo messenger contact of who is online and my own status online

    Comment by deborah may — February 12, 2009 #

15. gotta question I don’t have that functionality in my classic email as of yet what is the date or order this is supposed to be available

    Comment by Andrea — February 18, 2009 #

16. i still dont have this feature on my yahoo mail…. why?!

    pls… fix it asap! i really craving to have it on my maiL! ^_^!

    its so awesome!

    Comment by sairexes — March 2, 2009 #

17. I have two mail id’s,
    this IM and SMS features are working in XXXXXXXXX@yahoo.co.in
    mail id,
    but not in XXXXXXXXX@yahoo.com
    mail id.
    whats may be the problem in that,web masters..

    Comment by Pavan — March 4, 2009 #

18. That is very kewl

    Comment by Dara — March 4, 2009 #

19. I did not want this. Please make things like this optional, you have not provided a way to disable it altogether. A 10 year Yahoo mail user (and mail plus at that) now disappointed.

    Comment by WD — March 4, 2009 #

20. i cant open my mails with this feature got in..it is telling loading..wen i try to open it..pls help me..plssssss…answer me..

    Comment by spandana — March 4, 2009 #

21. I do not want it either. Please make it optional.

    Comment by Manuel — March 5, 2009 #

22. that’s nice but …
    till now my Classic mail version not containing this feature !

    Please let me know how can i add this feature !!!
    Thanks!

    Comment by Varinder Sandhu — March 5, 2009 #

23. I’m having the same problems as spandana – I can’t open my emails with this new feature. If I click on them, I just get a loading graphic at the top of the page and the email never opens.

    Comment by Ed — March 5, 2009 #

24. How do you disable it? It fights with Yahoo Messenger standalone client and they keep knocking each other offline.

    Comment by James — March 5, 2009 #

25. You cannot remove the new feature from your Classic Mail but you can disable it so it doesn’t sign you in when you go to Mail. When the page loads, look for the IM contact list on the left hand side. Click where your status says “Available” and instead select “Sign out of Chat”. this will disable the feature and will persist when you leave Mail and come back.

    Sarah Bacon

    Comment by Administrator — March 5, 2009 #

26. I have been using the chat in Yahoo! Classic but suddenly today the chat contact lists, status, etc. is nowhere to be found. How can I enable it again?

    Thank you!

    Comment by Jolene — March 6, 2009 #

27. This is a horrible feature. If you start adding junk to “Classic”, it’s not classic any more! I changed back to Classic to get away from useless stuff like this.

    Comment by Bruce — March 6, 2009 #

28. I have the same problem as Pavan
    >_<;
    My account doesn’t have it while my other yahoo account has it @_@;

    Comment by Lor — March 8, 2009 #

29. now my account updated ! cooool

    hope yahoo messenger will allow GIF in the avatar’s that will be awesome

    Hope Thaaa

    Comment by MazenmiX — March 9, 2009 #

30. Please remove this feature ASAP.

    Some of us use ‘Classic’ for a reason….old PC, slow connection, at work, or may just want an email client for EMAILS.

    Please keep yahoo mail classic just that…CLASSIC.

    Comment by Jangly Mark — March 9, 2009 #

31. i also got this prob same with Pavan….

    i dont have this feature on my other account but with my another account it have this feature…

    the other thing i wanna say is when i have this connection type thingee (the other new feature) the chatbox wont show up and disappears! Now, i dont know how to change it back!

    Comment by sairexes — March 10, 2009 #

32. I’ve been a yahoo user for some time now, But I guess I’ll change to something else unless you put it back like it was. I can’t open any of my emails since you enable the chat within Classic. If I wanted chat I would be using the New Mail or IM, but I have no need for that. It sure would be nice to read my emails. Please remove the chat within CLASSIC. That’s why it is called classic. Please respond

    Comment by Deer_Stuffer — March 10, 2009 #

33. i don’t want it there AT ALL.
    i do not want to have to interact with it in anyway.
    i do not want the scripts to run.
    i do not want it to exist in my email on ANY LEVEL AT ALL.

    MAKE IT GO AWAY.

    Comment by DONOTWANT — March 11, 2009 #

34. For those of you wanting to disable the chat feature in Yahoo! Mail Classic, either read the instructions in the article above or see this article on the Yahoo! Mail Blog:
    http://www.ymailblog.com/blog/2009/03/not-up-for-a-chat/

    Sarah Bacon

    Comment by Administrator — March 11, 2009 #

35. I’d really appreciate it if Yahoo would stop corrupting what was once an excellent email app by removing features I use and adding junk I don’t want and don’t need. As others have pointed out, I stayed with Classic email because it was simple, elegant, and performed well on my older PC. I particularly resent this arrogant behavior of cramming this “great new feature” down my throat with no warning and no way to turn if off.

    As for the previous comment from Ms. Bacon, neither of the articles you referenced contains any information about how to disable the chat feature. If that information exists, I’d love to have it. I have no use for chat and messaging in my email app and I’m taking a performance hit every time I do anything in my mailbox now.

    Comment by don't_want_it_don't_need_it — March 12, 2009 #

36. Point of clarification on my previous comment with regard to disabling this chat feature:

    I do not consider signing out and changing my chat status to “Offline” to be the equivalent of disabling the app. If the app is still running, it is NOT disabled. It’s still there, cluttering my screen, hogging bandwidth, and sucking down resources every time I make a move in my mailbox. I want to _disable_ this unnecessary feature, ie, turn it OFF, opt out, remove it, or whatever it takes to make it stop running.

    Also, there is no “Settings” link in my “Chat & Mobile Text” window, so I can’t even move it out of my way.

    And this morning the “Chat & Mobile Text” window is coming and going whenever I refresh my mailbox, so even if I wanted to use it (and I don’t), it’s not reliable.

    Please give those of us who don’t need this functionality the capability to remove it.

    Comment by don't_want_it_don't_need_it — March 12, 2009 #

37. Good grief, I have never heard so many people spewing so much nonsense in my life. As you were told, “sign out of chat” if you don’t want it and you will not be bothered by anyone or visible to anyone. Don’t you get it??? Geez! The box is not “in the way” and is barely even noticeable when you are signed out. It’s tiny and fits neatly and unobtrusively in the left column.

    I love Classic Mail for the same reasons that have been mentioned, but I happen to love this new feature, so the rest of you can speak for yourselves. It has enough settings to allow me to choose what I want it to do, without it being intrusive. It’s easy to get rid of, with no more than a tiny box in the left column.

    I have NOT had any performance issues with my page, and my emails open as they always have. If you are having problems like that, then you probably have something else wrong that is contributing to it, but it’s NOT happening to all of us. If Yahoo eventually creates a setting that allows individual users to remove it entirely from their page, then fine, because at least all of you will stop having tantrums. I just do not see how an option to disable it would be significantly different than just signing out of it and staying signed out. I have not noticed any strange behaviors on my page due to it “running”. And I DO have a “settings” link, a small drop down menu at the bottom of the box.

    My only complaint is that I have several different yahoo email addresses, and only one of them has this feature. It’s missing in all the others, with absolutely no way to enable it and I cannot find any explanations for this in the “help” section. That is frustrating.

    Comment by 57213 — March 13, 2009 #

38. @57213,

    The IM in Mail Classic rolls out to all of our users over time. Not everyone gets it at the same time. So please be patient – your other accounts will get it in the coming weeks. Thanks

    Sarah Bacon

    Comment by Administrator — March 13, 2009 #

39. @Sarah,

    Thank you for that information, and I “am” being patient.
    My frustration was with the fact that the help section did not explain this, so it was very confusing not knowing why some emails have it and some don’t. Let me be one of the few to say thank you very much for the feature. I hope that in the future, you will be able to offer the option of a larger chat window for Classic (the current one is really tiny), and some rich text features.

    Comment by 57213 — March 13, 2009 #

40. @57213 –

    The chat window in Yahoo! Mail Classic can be resized to make it bigger. First click and drag on the top bar of the window to move it off the bottom of the page. Then click and drag the lower right corner of the window to make it bigger.

    Sarah Bacon

    Comment by Administrator — March 14, 2009 #

41. @Sarah,

    Great, thanks Sarah! I hadn’t tried that, because I thought the box was stationery in it’s position on the page. But it does not make the text box that we type in any deeper. That is mostly what I was referring to. I sometimes have to scroll to see my whole message before I send it, unless I drag the box all the way across the entire width of the screen, in which case it becomes a bit too big. If it was a little deeper vertically and could show 2 lines of text, instead of one, that would be great. Just a small suggestion for future improvement, but I can live with the box as it is. Thanks again for your responses. I really appreciate it.

    Comment by 57213 — March 15, 2009 #

42. @Sarah,

    Just to correct myself, the typing box already shows 2 visible lines of text (I forgot that), so one more line deeper would be nice, because when the box is at it’s smallest, which is how I like it, 2 visible lines of typed text is not quite enough. I hope I’m making more sense now. But I won’t complain if Yahoo cannot change it. I’m just happy to have the feature.

    Comment by 57213 — March 15, 2009 #

43. @Sarah,

    OK, I went and tested it again. I didn’t think I really had forgotten. I just discovered that it changes all the time. A few minutes ago, it had 2 lines, now it’s back to one, with a scroll bar appearing when the text extends beyond the typing box. I guess it’s just a little glitchy.

    Comment by 57213 — March 15, 2009 #

44. The new chat/Text feature is nowhere to be found in my account under the new or old version. From the documentation I read the new mail version should have it automatically built in, where as the old version is going through a rollout over the next coupls months…any ideas why my account doesnt have the feature under the new version?

    Comment by Bryan — March 16, 2009 #

45. I completely share the frustration of many other users in this regard. Not all Yahoo users live in countries where everyone has super fast PCs and super fast Internet. I thought that was the point of Yahoo Classic Mail – to keep it simple for those of us who need it to be simple.

    Every since you introduced this, I am very often completely unable to send new email, or to open an email, since the chat feature is busy loading and never actually loads.

    I use Mozilla Firefox, and it has never crashed before. Since you introduced this “feature”, it has crashed on numerous occasions.

    Please Yahoo. Listen to what your customers say. For people who want chat, and IM, and 3D projections hovering over their computers, I believe you have the new Yahoo mail.

    For the rest of us, who used your services for many years, and supported many of your advertisers over the years, all we ask from you is a fast, simple email system like we used to have.

    Comment by John — March 16, 2009 #

46. LISTEN..TO..ME..I KNOW how to “sign out of chat” – I am ALWAYS signed out of chat. But this unwanted Chat and Mobile Text feature STILL cripples my wonderful yahoo mail that I’ve loved for years. OKAY, all you people who keep saying “simply sign out of chat” – THAT DOESN’T WORK ! ! ! Do you hear me ? ? ? Take this feature OFF my Yahoo Mail – PLEASE !!

    Comment by Jonathan — March 17, 2009 #

47. And by the way – I AM A PAYING CUSTOMER! That’s how much I love Yahoo mail – I have the Mail Plus. This is the thanks I get for paying for my Yahoo mail – you put paralyzing junk on there. Take it off.

    Comment by Jonathan — March 17, 2009 #

48. Another person here who realizes that you can sign out but still wants it out of my Mail Classic. I too *pay* for Mail Plus for some of the benefits it provides (many of which I will add are *free* from your competitors). So I am obviously a dedicated user of Yahoo Mail. But I like a clean, simple interface. There’s a reason many of us stuck with Classic – we liked it lean and mean. I’ve seen Gmail’s interface and it’s pretty easy on the eyes. Please give us the option of disabling this feature, not just signing out. Otherwise your competition looks better every day.

    Comment by Adrian — March 18, 2009 #

49. why…why…why does yahoo have to cripple such a great service (Yahoo mail classic). Let me ask you a question yahoo, WHAT IS THE POINT OF IT BEING CALLED YAHOO MAIL CLASSIC IF YOU WON’T LET IT BE A CLASSIC? WHAT KIND OF CLASSIC CONTINUES TO HAVE NEW FEATURES FORCED UPON US? You geniuses added a new chat box which slows everything down. I am actually looking for another email provider as I can’t take this nonsense. All I wanted was a simple, clean interface that did not hog bandwidth.

    Comment by Jason — March 18, 2009 #

50. I DONT want this option at ALL !! Please take it off. I don’t want to have to log-off to disable the chat every-time I sign-in to my account. I want the classic mail to be the classic mail. I dont want all this new stuff. like many others have said, make it a DELETEABLE OPTION like the My Yahoo page. I was just looking for a new provider and e-mail service as well. I have been a loyal yahoo member for over a decade but you are making it VERY easy to look else where. PLEASE REMOVE IT FOM CLASSIC.

    Comment by Greg — March 18, 2009 #

51. WOW … my email is slowwwwwwwwwwwww please fix this issue. Thank you.

    Comment by Greg — March 18, 2009 #

52. I have to agree with the many dissatisfied voices here. Very bad move. Many of us use the classic version for it’s simplicity. We don’t need or want the toys. Yahoo saw fit to take away such necessary features as sending emails with full headers but gives us a “chat box” instead? I use Yahoo Classic for business and simply don’t need the “cute” stuff that keeps getting added for the kids.

    Comment by Kris — March 18, 2009 #

53. Yet another disappointed, paying yahoo mail customer. I’ve disabled it, stuck it at the bottom, but I would like it off completely. I’ve only had it since this morning and I’ve learned to hate it in that very short time. There is now a “loading” bar at the top of the window every time I click to read an email and there’s a delay sometimes up to 3-4 seconds before the page opens. That may not seem like a lot, but I read email literally all day long and do business through it. I’m terribly upset and will definitely consider switching to a different email service. I’m sure that kids will love this and your customers who don’t pay will enjoy the “fun”, but I really think you were wrong to force it on Classic users — especially paying ones.

    Comment by Kirk — March 18, 2009 #

54. To Sarah Bacon:

    I too am a paying customer and I too hate this new feature. Here is why: Since the “Chat and Mobile Text” app infiltrated my Classic Mail, I get the “Loading…” message on the top of my screen every time a new page loads. I find this annoying… I also used to experience this when the “Communications” (Yahoo 360 etc) feature was accidentally enabled, but you did allow people to disable that feauture in the options. Moreover, then my mail is in this mode, pages load slower and many times draft messages stay in the draft folder even after a message is sent. This does not happen with the Classic “Mail Classic”. Please allow the option to remove this window and go back to the simple application many of us like and have been using for 15 years…

    Comment by Danny — March 18, 2009 #

55. “turning off the chat” is not the problem and does NOT solve anything! The problem is even with this worthless feature OFF, it STILL slows down your email ridiculously. I’ve had numerous time when that freaking annoying “loading…” bar appears at the top, and then… nothing. WHAT?! Why the HELL do I not have the right to opt-out of a feature that is USELESS TO ME and that I DO NOT WANT, and that on top of everything CRIPPLES my yahoo mail experience?

    And what kind of mental defectives over at yahoo look at CLASSIC mail, who’s users have ALREADY made it abundantly clear that they did not want to have faddish new bells & whistles and JUST want email, and say “Hey… hyuk hyuk I haf a good idea.. let’s give these fellars some progam what slows down their mail and that they can’t opt out of because its all fancy-like!”

    I mean seriously, WHAT THE HELL IS WRONG WITH YOU IDIOTS???

    Comment by RPGPundit — March 18, 2009 #

56. Hi Sarah,
    For those of us with slower computers, it is a terrible feature. Please enable a way for users to remove it completely, not just stay logged out. For some users, this is unwanted bloatware.
    Thanks.

    Comment by user-with-older-computer — March 18, 2009 #

57. PLEASE give us an option to remove this “feature” from our very simplistic and well loved Yahoo! Mail Classic.

    Some of us old people don’t want to chat or use text messaging from our reliable email program.

    Comment by PT — March 18, 2009 #

58. Hello Sarah & Yahoo

    I’ve never commented before and normally little things won’t get me motivated enough to actually make a comment. However, I just got your chat feature today and noticed a considerable amount of delay moving from email to email and folder to folder. I looked for a disable chat switch and was unsuccessful. The closest thing I could find was a sign off completely option. Unfortunately, I still experience these annoying delays.

    At first I thought this might be an isolated issue and started looking for viruses and the like that would cause my mailbox to respond so slowly. But I realized that my computer was slow only when I was in my email. Then I noticed the loading bar at the top of the window screen and realized that it was part of the new feature that was recently installed. So even though I signed out of chat completely, the performance of the entire mailbox is quite unsatisfactory. So much so that, for the first time, I took time out to go on to the web and search to see if others were having the problem and if there was a fix. That’s how I came to this site. I read all the posts and see that there isn’t really a way to disable chat.

    Now I don’t agree to some of the methods that people are venting their frustrations….especially from those who are using this email for FREE. But I can UNDERSTAND folks are frustrated because of the significant degradation of emailing performance, especially from paying customers. I suppose the chat feature would be fine if:

    1. Does not negatively affect the overall performance of the email mailbox (restored to pre-chat feature performance levels)
    2. Isn’t intrusive (i.e. popup windows, having to keep signing off, having blinking items everywhere, etc.)

    However, giving folks the choice to disable this feature would probably be the best solution to satisfy those who like chat and for those who don’t. There really isn’t a downside to having this option.

    On a related note, sometime back you introduced the all new upgraded Yahoo! Mail. I tried it for about 2 minutes then went back to Classic. Why? Mailbox performance. Did I complain? Not really. Why? Because I was given a choice between the two–which was great!

    Thank you for your time and your consideration.

    Comment by Long Time Yahoo User — March 18, 2009 #

59. I am very displeased with the new chat feature. I don’t want it, didn’t ask for it, have no need for it. It’s affecting my computer’s performance, too. Aside from that, it just annoys me. Please make it possible to remove this program. Thank you!

    Comment by Lee — March 18, 2009 #

60. Yahoo User since January 18, 2000 – OVER 9 YEARS
    Quit adding this junk into Classic. I am a paying customer and frankly I am getting tired of this junk.

    1. Yahoo tried to get us to switch to the “New Mail”. Poor performance – terrible load times etc. Yahoo then allowed us to roll back to the “Classic Mail”. Unfortunately Classic Mail has suffered from the new features being brought online. The new automated flagging appears to be one of the big delaying features in Classic Mail until today. Ever since Yahoo changed the Flagging Process from the Drop Down Menu only option to being able to flag a message directly on the page by just clicking the flag icon – things started to degrade. Now when I am just trying to sort through the hundreds of emails that I receive daily – it takes forever sometimes to simply click the check box next to messages to delete or move them. There is a significant delay from the time that you click on the box and to when the box is actually checked. I know it is not my computer – I have used Yahoo mail on no less than 50 different computers and an overwhelming amount of the computers are using dedicated T1 lines and the latest and greatest computer systems.

    2. I was willing to look past the drop in performance due to the fact that I use Yahoo to check all of my business emails (15 addresses total) all under one roof. It would be time consuming to change the hosts and redirect all of my mail to another program that is web based. I do not use Outlook because I am rarely on the same computer each day due to traveling for work.

    3. Today Yahoo Crammed this mandatory “Chat & Mobile Text” page load delay crap down my throat. If they do not provide a way to totally get rid of this feature – I will be leaving. Yahoo needs to allow a user to completely disable this feature from Classic Mail and not just cosmetically – the feature needs to be stopped and not just hidden with a simple code. Hiding would only visibly get rid of it, while it was still running in the background and screwing up my mail.

    Problems experienced in the past 48 hours since this junk was being rolled out for my account.
    1. I noticed yesterday before the feature hit my account that logging into Yahoo was very slow – with a ton of internal failure messages coming from Yahoo.
    2. The cookies that keep you logged into Yahoo are not working correctly. The system keeps kicking me out over and over if I try to access my Calendar or contacts and even when I try to compose messages. I am assuming that the cookie issue is temporary and will be fixed in a few days – MAYBE!
    3. Now that Chat is part of Classic Mail there is an irritating load bar at the top of the page. I would bet that Yahoo had to insert that bar to keep people from clicking over and over and over because nothing happens due to the terrible performance issues that are a direct result of this new feature.
    4. When clicking on messages or links directly in Yahoo mail – has now changed. Normally once you click on a link it simulates the sensation of depressing a button to let you know that it worked. Now when you click on the links nothing happens to the link or your mouse arrow – you only get the stupid little loading bar that tries to reassure you that you did click the link and that your request is trying to be filled. I am a very savvy computer/internet/yahoo user and I figured this out quickly – but for those out there that do not spend 100 hours or more a week on a computer – they probably will be confused and wonder what is happening.

    If this issue is not resolved within the next month I will bite the bullet and move my business elsewhere. It will be sad to leave Yahoo – but Jerry Yang got used to it so I guess I can as well. I spend a ton of time on Yahoo everyday – Mail, Calendar, Contacts, News, TV Listings, Weather etc.. If I move to another program – sadly I will probably only visit Yahoo as often as I visit MSN or AOL – which is NEVER. Don’t have the time to waste anymore.

    PLEASE FIX THIS AND STOP MESSING WITH CLASSIC MAIL!!!!!!!!!!!!

    Comment by Yahoo User for over 9 YEARS!! — March 18, 2009 #

61. I am so mad!! I HATE HATE HATE HATE yahoo chat! It is invasive and makes my computer slow down. When I log in to get my orders, it is spying on every single email I received. This is a useless module that we should have the CHOICE to have or not to have. I need this email address for my business, and this is causing me extreme grief!! I just don’t know what to do!!!! It is taking huge amounts of time to get my orders now. I am shocked that I can’t even disable it or remove it from the sidebar. This is costing me time and money. I’m at my wits end!! Is it possible to forward all my yahoo emails to another regular email so I don’t have to log into yahoo at all? I need the yahoo email address, but I just can’t go on with this thing taking all these extra hours just to retrieve my orders from my email. My machine is too slow for this. Any ideas anyone? How can I bypass having to wade through this invasive, spying yahoo chat but still be able to read my emails?

    Comment by Adam Retana — March 18, 2009 #

62. One last thought – why cant you include legacy Yahoo Users in the Beta testing? It seems that decisions are being made for the community based on the likes and dislikes of teenagers. If I wanted a MySpace Page I would get one – why does Yahoo have to cater to the young crowd? New mail is fine for that crowd – leave Classic Mail – CLASSIC! Why cant heavy long term users be included so their feedback is on the front end and not just screaming for help after the fact??

    Comment by Yahoo User for over 9 YEARS!! — March 18, 2009 #

63. On this post to date there are:

    Love the Feature – 17 for
    Hate the Feature – 20 against

    did not count people twice or count the people that have not had to suffer with it yet

    Comment by Yahoo User for over 9 YEARS!! — March 18, 2009 #

64. It’s so slow, it’s awful. I hate it. It is a dreadful thing to check my emails now. Sarah Bacon’s suggestion to simply sign out of chat does not help the slowing drag on the computer’s resources. The only reason I ended up on this page is because I was desperate looking for an answer somewhere on how to get rid of the chat function of the email that suddenly appeared. I was wondering if I had been hacked. Every email I read, no matter if I am signed out or not, it says Loading… at the top of my screen, and it is extremely slow. It wasn’t that way before. Are all my emails being read by this thing or what? I hope gmail is not like that, I will try them and see. I don’t know what else to do. The chat thing is a very big problem. Not a small problem, but I mean really very big. If anybody knows of any way to get rid of the chat thing completely, I am interested to know. Thank you for listening to my rant.

    Comment by Amanda — March 18, 2009 #

65. I HATE it vehemently!

    Added to the new, laggy, scripty engine that now runs on yahoo Mail I am really in contempt for the developers and B.A.s that put this mess together.

    Comment by Des — March 18, 2009 #

66. Here is a solution for wanting to get rid of the chat option. Just create a Yahoo profile, click the little upside- down triangle beside your name and make a profile. This will remove the chat option from your page, it did mine. I noticed my wife’s account had the chat option and mine didn’t. I opened an new Yahoo account just to see if it would have the chat option and it did. Then I set up a profile with Yahoo, myspace style, and it removed the chat box from that account too.

    I would actually like to have the chat box in my account but apparently once you do the profile, you can’t get the chat box back.

    Comment by Tony — March 18, 2009 #

67. I ******* HATE********* it!
    I ******* HATE********* it!!
    I ******* HATE********* it!!

    This “new” feature is ***Horrible****!!!

    Make it GO AWAY!
    Make it GO AWAY!!
    Make it GO AWAY!!!

    Comment by HateThisChatBox — March 18, 2009 #

68. The profile solution suggested above by Tony didn’t work for me. It may lose the chat box, but doesn’t get rid of the slowness and “Loading” bar on the top of the page. I actually already had a profile and that by itself causes the slowness and ‘Loading” bar to appear because it activates the “Connection-related features” (another totally useless feauture that doesn’t belong in Mail and which slowed the computer down) but there was a possibility to disable those features via a checkbox in the General Options. I tried creating a profile in an account I don’t use often and it did lose the chat box but not the slowness and “Loading”. If I then disable the “Connection-related features” in General Options the chat box is back!

    I suggest to the Yahoo Mail Classic development team to allow a checkbox in the preferences to disable the chat and messaging completely so that dedicated loyal users (I literally have my account since 1994 or 1995) can use the simple application if they want to… I don’t need bells and whistles in my Email, especially if it is at the expense of performance.

    Comment by Danny — March 18, 2009 #

69. Numbers just keep going against this terrible feature

    Love the Feature – 17 for
    Hate the Feature – 26 against

    Comment by Yahoo User for over 9 YEARS!! — March 18, 2009 #

70. I also forgot to mention previously that When the New Slow Mail arrived the Keyboard Shortcuts disappeared and adding blocks to incoming email addresses is now a task that takes forever versus the simple one click from inside the email that was there before the NEW AND IMPROVED Email! Yahoo’s spam filter is worthless to begin with – now they just made it harder to help limp it along by making you jump through more hoops just to block addresses

    Comment by Yahoo User for over 9 YEARS!! — March 18, 2009 #

71. I absulutely hate it. I’m looking for a new email provider as you read this. The moment I can remove the chat from my email, I will be back. I like to keep it simple. Less is more for me. How is this “Classic” now?

    Comment by john — March 19, 2009 #

72. i see the chat in classic yahoo but not in the new version?

    Comment by Robert — March 19, 2009 #

73. It was a nice idea but I’ve had problems ever since – the beta mail has no scroll bars, so I find it really frustrating and reverted to classic mail which was fine until they added the chat box. I can’t change my status at all or cancel it.

    Yesterday I couldn’t get into my inbox, the only way I managed was to open the link in a new page and I had to do that for every individual email but I couldn’t delete, send or file anything.

    Today I can get into the inbox open the mails but I can’t send anything still.

    There is no way of reporting these problems, they tell you because you’ve been a customer go on live chat – even if I could get at it with these problems it’s only an automated response machine getting you to clear your cache.

    Whole thing is a crock of s**t at the moment!

    Comment by Sue — March 19, 2009 #

74. On this page there are currently:

    Love the Feature – 17 for
    Hate the Feature – 28 against

    Search the web and you will find tons of other people that simply despise this feature and most of the changes that Yahoo has implemented into classic mail in the past year. The general consensus is to keep Classic Mail – Classic and do whatever they want to the New Mail System.

    Comment by Yahoo User for over 9 YEARS!! — March 19, 2009 #

75. YOU HAVE GIVEN ME REASONS TO SWITCH TO ANOTHER EMAIL-GET RID OF THE CHAT-WE ALL HATE HATE HATE IT!@!!!!! HOW STUPID CAN YOU BE TO IGNORE WHAT THE PUBLIC WANTS-MAKE IT GO AWAY!!! I HAVE HAD YAHOO FOR OVER 10 YEARS-DO YOU FOLKS EVEN READ THESE NEGATIVE COMMENTS?

    Comment by Pat GALL — March 19, 2009 #

76. I’m another paying customer of Yahoo Mail Plus and have used Yahoo Mail almost exclusively since 1997. I’m sure some fine folks worked hard on this feature, but it’s quite unprofessional and what I’d call a “rookie mistake” to include ANY feature without a means to opt out. Yahoo should certainly know better. Were all the adults out of town when this decision was made??! Please correct this and provide a method to remove it completely and permanently from our mail interface immediately. If we want to use YIM. . .guess what???. . .we’ll run YIM!!!

    Comment by harristl — March 19, 2009 #

77. So. I actually want it and would like to get the Chat & Mobile Text box back on my mail page. No ides and no answers im yahoo help. Anyone?

    Comment by A Gates — March 19, 2009 #

78. I’ve already added my extreme displeasure with the new “chat” function and how it slows down my email (and I don’t have an ancient computer), but make sure
    **** everyone who is posting also fills out the “send feedback” form****, which is linked to from the original article/post from Sarah Bacon on this page. We have to get this new feature removed, or at least have them give us the ability to completely remove it.

    Comment by Kirk — March 19, 2009 #

79. I’m with the chorus of others asking you to remove this from Yahoo! Classic Mail. The feature is horrible – DO. NOT. WANT.

    Comment by I'mwiththem — March 19, 2009 #

80. Please make the Chat & Mobile text feature optional.

    Comment by Cisti — March 19, 2009 #

81. On this page there are currently:

    Love the Feature – 18 for
    Hate the Feature – 33 against

    Almost a 2 to 1 Hate to Like ratio

    Comment by Yahoo User for over 9 YEARS!! — March 19, 2009 #

82. How do Iget the mobile chat & messenger box back on my classic mail page?

    Comment by A Gates — March 19, 2009 #

83. Chat & Mobile Text Removal from Yahoo Classic Inbox

    I’ve switched this to offline in an attempt to remove this very irritating unrequested new feature from my inbox, yet I am still able to see it. Why? I do not want to use this facility now or in the future. So I would like the option of removing it completely.

    Developers – PLEASE make this feature optional and let users have the ability to REMOVE it from the Classic Inbox View.

    I have been a user of Yahoo! Mail for 8 years and I am seriously considering closing my yahoo account if this unrequested feature is not removed. I see this as the start of slippery slope towards an insidious invasion of my privacy. It is irritating enough to have to filter out advertisements (I agree yahoo is better than many at the more subtle use of them) than to have so-called features invade and interfere with the use of this yahoo email, the primary function that I use and have used for years.

    I hope the developers have the good sense to listen to the Yahoo community who are overwhelmingly in favour of this being OPTIONAL.

    thank you.

    Comment by K. Sage — March 19, 2009 #

84. In case you missed it, there is an option under the Settings link on the module to move it above or below your Mail folders. So if you’ve signed out of chat and want it further out of your way, click the Settings link at the bottom of the chat module and select “Below my folders” to move it further down the page.

    Sarah Bacon

    Comment by Administrator — March 19, 2009 #

85. Sarah:

    I am glad you are reading these posts. I am sure you realize however, that the complaints do not revolve around logging out of messenger or “moving it out of the way”. People here want the ability to remove this application completely so that mailbox performance is restored.

    This application causes numerous problems, starting with slow performance (loading pages, flagging items, moving messages etc), and continuing with different performance from what people are used to. For example, I used to be able to write a message, go back to my inbox search for an addressee in an old message, copy the email address, and go back to the original message to add the addressee (paste the address) using the browser “Back” button. Try doing it now and no way… the old message is gone after you click back. If you’re lucky, maybe the system saved a draft. I’ve also encountered a couple of occasions where I write a message and send it, and after I send it it is still in the Drafts folder. So then I am confused as to whether it was sent or not… do I send it twice and risk looking like an email illiterate?

    I am dumbfounded by the fact that you would add this feature and not allow the ability to remove it (by “remove” I mean remove, not logout or move…). Like many others on this page, I never complained to Yahoo before, but this is too irritating to leave it be. Are you even using Mail Classic? If you were, I doubt you would have deployed this application…

    Comment by Danny — March 19, 2009 #

86. On this page there are currently:

    Love the Feature – 18 for
    Hate the Feature – 34 against

    Almost a 2 to 1 Hate to Like ratio

    Comment by Yahoo User for over 9 YEARS!! — March 19, 2009 #

87. GET RID OF THIS!!!! I can’t DO ANYTHING with this Chat & Text crap popping up. EVEN when I ‘Sign Of’f, I can BARELY access my e-mail….and I AM A PAYING Plus MEMBER. I have been with Yahoo! from the start….and IF this problem isn’t CORRECTED Real Soon, I’m gone. YOU (Sarah) probably don’t care about that, BUT I DO!!!!!!!!
    I have LIKED Yahoo, but this is TOTALLY Overboard for Yahoo!, IMO….and so it seems for others opinions as well!

    DJ

    Comment by DJ — March 19, 2009 #

88. I hate this…. This is an idiotic add on. If i were to say, this “new” feature was not really thought through. It feels a a bit too forced. If this is the direction yahoo mail is taking, I’d rather go create a new account somewhere else.

    Comment by Anthony — March 19, 2009 #

89. Actually, this IS a Security Issue (a Major one, IMO) for your Yahoo! members! Hackers will have a Field Day with this.

    Comment by DJ — March 19, 2009 #

90. I hate this feature, I never use Yahoo chat. (worst IM – IMO)

    It’s getting in the way. I already have a very slow connection and it’s not helping

    Please make this optional.

    Comment by anonymous — March 19, 2009 #

91. so this is why my yahoo has been messing up and locking more and more. i don’t know that i have been hit with this features yet but i totally hate the idea. i am already fixing to leave yahoo due to so many problems lately.

    Comment by heather — March 19, 2009 #

92. I cannot stand this….please let me know if this is going to be standard for yahoo so I can find another email.
    Thanks,
    Rebecca

    Comment by Rebecca Peagler — March 19, 2009 #

93. On this page there are currently:

    Love the Feature – 18 for
    Hate the Feature – 39 against

    Over a 2 to 1 Hate to Like ratio

    Comment by Yahoo User for over 9 YEARS!! — March 19, 2009 #

94. REMOVE it from classic mail or I’ll find someone who doesn’t put gimmicks on there. If you log in/out of the same account it automatically logs you back in…

    I have no DESIRE nor any USE for this “feature”. KILL IT on the classic client by am tomorrow or I’m gone.

    Comment by Nathan — March 19, 2009 #

95. From reading the comments from Sarah Bacon I’m not sure she even understands why people HATE IT with a passion.

    She talks about moving it down or not logging in. That’s not the PROBLEM. Read, then comment.

    REMOVAL means I never see it again.

    Yahoo has been getting good lately at giving people “stuff” they don’t want nor did they ask for. Unfortunately for me even my ISP is tied to Yahoo now with AT&T so I’m taking it both ways….

    Now off to find a premium pay email service somewhere that doesn’t include AT&T or Yahoo.

    Comment by Borzak — March 19, 2009 #

96. “The IM in Mail Classic rolls out to all of our users over time. Not everyone gets it at the same time. So please be patient – your other accounts will get it in the coming weeks. Thanks

    Sarah Bacon
    ”

    …..slow performance coming to a computer near you!

    Comment by Borzak — March 19, 2009 #

97. Things this chat module is…

    abortive, bootless, counterproductive, disadvantageous, dysfunctional, expendable, feckless, fruitless, futile, good-for-nothing*, hopeless, idle, impracticable, impractical, incompetent, ineffective, ineffectual, inept, inoperative, inutile, meaningless, no good, nonfunctional, of no use, pointless, profitless, purposeless, scrap, stupid*, unavailable, unavailing, unfunctional, unproductive, unprofitable, unpurposed, unusuable, unworkable, vain, valueless, waste, weak, worthless

    Comment by Jean — March 19, 2009 #

98. After going back and re-reading the blog and finding this entry…

    “Please note that you cannot remove the new feature from your Classic Mail but you can disable it so it doesn’t sign you in when you go to Mail.”

    She knows it can’t be removed and it was enough that they put it in the blog to tell you it can’t be removed.

    OK – so let’s turn the comments into where can I get a good no frills email that can handle decent sized files? I don’t mind paying and just want a stripped down browser or the ability to use outlook etc…without all the glitz and glamour (LOL) they’ve put in now.

    So let’s hear it…what are my options?

    Comment by Nathan — March 19, 2009 #

99. I second that motion from Nathan – anyone have any suggestions on where is a good no frills fast productive stable email that is either Free or $. I currently am paying for this Yahoo disaster and would love any suggestions. Tried GMAIL yesterday and it is just as bloated. Hotmail is just as bad.

    Comment by Yahoo User for over 9 YEARS!! — March 19, 2009 #

100. On this page there are currently:

     Love the Feature – 18 for
     Hate the Feature – 42 against

     Heading towards 3 to 1 Hate to Like ratio

     Comment by Yahoo User for over 9 YEARS!! — March 19, 2009 #

101. saw the integrated chat yesterday and it sure looks like gmail’s intgrated chat. this morning as i signed in my yahoo mail classic it was nowhere!

     Comment by maia — March 19, 2009 #

102. Funny thing – I just downloaded the “Google Chrome Browser” and logged into my “Yahoo Mail Classic Account” and the “Chat & Mobile Text” bloatware is 100% gone. Mail is working as good as new.

     When using “Internet Explorer” the “Chat & Mobile Text” bloatware is still active and ruining load times as usual. But when Using Google Chrome on the Same Computer it is gone and I mean totally gone. This does not make any sense based on what Sarah Bacon has been saying. She states that the “Chat & Mobile Text” bloatware will take some time for all of the accounts to get this feature. My account was dinged with “Chat & Mobile Text” 48hrs ago – but Google Chrome seems to have disabled it. Maybe Google Chrome does not support the protocol that the “Chat & Mobile Text” needs to run. I will research more tomorrow and post results here. You might want to try the Google Chrome Browser to see if it has the same effect for you.

     More tomorrow

     Comment by Yahoo User for over 9 YEARS!! — March 20, 2009 #

103. Moving this horrible thing lower DOES NOT STOP THE SLOW LOADING. Hello, is anybody at all listening? When we signed up to use the email, it was for just that – email. Not chat. I can go to chatrooms if I want to chat. I don’t need this. It’s very invasive. I absolutely resent it. WHY IS THIS BEING FORCED ON US? WHY IS THIS NOT OPTIONAL? I implore you whoever may be listening – please do not stop at moving it lower on the page – MAKE IT AN OPTION so that those of us who want to can GET RID of this memory-eating monstrosity. My computer makes all sorts of noises because it is writing,writing, writing to the hard drive, and it is constantly loading loading loading. Enough already! I just want to see my own email. I actually CRIED about this!! It is taking FOREVER to read my email!! NOT FAIR! WHY? SOMEBODY please answer. WHY?

     Comment by Amanda — March 20, 2009 #

104. Please, no more. This is not something that interests me and it slows down my computer even more than normal. STOP, please. TIA, M. A. Reeves

     Comment by Martha Anne Reeves — March 20, 2009 #

105. Thanks to the commentary this morning by Yahoo User for over 9 YEARS, I can get into my Yahoo Mail Classic and it’s bloatware-free through Google Chrome. What a relief from the creepy feeling of being spied on and manipulated by this unwanted feature. Last night, my sisters notified me that our mother across the country had to be hospitalized. The e-mails were to be my lifeline through the long hours and when it kept going down due to the maddening unwanted feature, I felt a frustration that I can’t describe. Now I can get updates on her condition free of the futile, exasperating attempts at receiving and sending e-mail – no more re-loading and re-loading and staring at the screen in weariness.

     With all the passion on here about how much people want to be rid of this vexing thing, I just don’t see how the Yahoo administrators could be missing the point of what we’re saying – but so far, they seem to be.

     Comment by Jonathan — March 20, 2009 #

106. Here’s a suggestion… why don’t you put the new chat/IM module on the My Yahoo page where people can customize that page and use it as their email/chat/whatever page. Please?

     Comment by Kirk — March 20, 2009 #

107. On this page there are currently:
     Love the Feature – 18 for
     Hate the Feature – 43 against
     Heading towards 3 to 1 Hate to Like ratio

     Comment by Yahoo User for over 9 YEARS!! — March 20, 2009 #

108. Hello All,

     I tested some of the top browsers to see which forced you to keep the Chat & Mobile Text Module and here are the results.

     Unfortunately by posting this information here the Yahoo team will probably take that information and tweak the feature to work on the browsers that the HORRIBLE feature does not invade. Hopefully Yahoo will leave well enough alone so we can just use these browsers to avoid the BLOATWARE that they insist on jamming down our throats.

     If anyone else has anything to add about other browsers or these browsers not having the same results as what I have listed – please let us all know.

     Additionally – I used Google Chrome with GMAIL today and it ran pretty darn fast – so that is an option in the future if Yahoo does not change this feature. Google Chrome appears to be the fastest browser to surf the internet with – tons faster than all of the others from what I have experienced.

     Internet Browser Tests:

     Chat & Mobile Text – 100% DISABLED!!
     Google Chrome – CHAT IS GONE
     Apple Safari – CHAT IS GONE

     Chat & Mobile Text – STILL DESTROYING YAHOO CLASSIC MAIL
     Internet Explorer – Chat is there
     opera – chat is there
     Mozzilla Firefox – Chat is there

     Comment by Yahoo User for over 9 YEARS!! — March 20, 2009 #

109. I am still looking for this great feature of chatting within your mail box but I still dont see the IM BOX in my Yahoo Classic.

     Comment by Karla — March 20, 2009 #

110. PLEASE change this feature so that those of us who don’t want it, don’t have it loaded on our Classic email. Ever since messenger was added to my account, my email runs S-O-O-O S-L-O-W-L-Y that it is almost not worth using at all. So frustrating!Please don’t force me to change to gmail or some other service. I’ve used Yahoo for years and loved it. Now its performance is TERRIBLE.

     Comment by Lee — March 20, 2009 #

111. I AM NOT VERY PLEASED WITH THIS ADDITION WHAT SO EVER … I used to be able to open my mail in tabs, and this has completely disabled the keyboard shortcut for doing so … it was optional before, and apparently no longer is … will most likely be switching away from Y! Mail due to poor performance with this new “addition”…

     Comment by D — March 20, 2009 #

112. I do NOT want the chat feature to be completely removed. I like it, use it, and it has not caused any performance issues for me. I haven’t noticed any difference in my email speed or functioning – NONE, and I do not have a super fast internet connection. I am perplexed as to what the rest of you are experiencing, but obviously there is something going on. I do not want it moved off of my main email page either, as someone suggested. The best solution is to simply MAKE IT OPTIONAL THROUGH THE PREFERENCES SETTINGS. It’s that simple. Then everyone will be happy.

     Internet Explored seems to be the very worst in terms of slowness. I do not use it, so that might be part of the difference for me. I think part of the problem is the combination of slow-loading ads and chat. The animated ads are the worst. Loading seems to go on and on, and reoccur. If you have an ad blocker, you will notice a huge improvement, but I’m sure Yahoo does not want us to have ad blockers…lol. Until they get this fixed and make it optional, which hopefully they will, maybe you can try changing to a different browser (preferably one that has an add-on that blocks “all” ads). Google Chrome was mentioned above as getting rid of chat, but be careful with that, if the download includes the Google Updater. If you think you have problems now, it will be nothing compared to what the Google Updater will do to your system. Good luck to all of you in getting Yahoo to make this optional. I hope they do.

     Comment by 57213 — March 20, 2009 #

113. The ads would obviously not apply to those of you who have a paid account. You might try blocking flash. That should help, since I think chat runs on flash. You can do that in Internet Explorer with free SpywareBlaster software, and with add-ons in other browsers. This is just a temporary idea until they get this fixed.

     Comment by 57213 — March 20, 2009 #

114. Unfortunately that AWFUL chat crap just started hitting Google Chrome. Back to square 1.

     Classic Mail is no longer classic. At least the non paying teens will be thrilled!

     Comment by Yahoo User for over 9 YEARS!! — March 20, 2009 #

115. On this page there are currently:
     Love the Feature – 18 for
     Hate the Feature – 45 against
     Heading towards 3 to 1 Hate to Like ratio

     Comment by Yahoo User for over 9 YEARS!! — March 20, 2009 #

116. Now when I try to send emails it does send the email but Yahoo never moves to the mail sent screen. It just stays on the compose email screen and the loading bar is there for 15-20 seconds and then it disappears but the window never moves from Compose to Sent – so I actually sent multiple emails to several people today thinking that it was not sending the first time. I checked my sent folder and there were duplicates of each email that I was trying to send.

     To 57213 – the ads have nothing to do to this new problem created by the BLOATWARE Chat Thing. It is solely a new problem that started the minute the Chat Disaster was enabled. I am a paying customer and do not have ads in my email. I agree that many of the ads that are animated now days do take a long time to load if the ad was built wrong or is hosted on slow servers – but the ads have nothing to do with this current problem, I think that everyone here would agree with you that it should just be an option to ad to your account or not. But the solution needs to make sure that when it is not accepted that it is not just cosmetically gone – it needs to be totally gone – no traces of it at all – it screws up email completely.

     Comment by Yahoo User for over 9 YEARS — March 20, 2009 #

117. I just setup Mozilla Firefox to stop all scripts and it Killed the Chat Box completely. Very simple to setup – I tested it with the scripts on vs off / cleared out my cache history etc several times to make sure that I could reproduce the results and it worked like a charm. I am going to run the Mozilla Firefox browser to run Yahoo from now on. I even logged into another yahoo account that I do not pay the premium for and tested it as well – it works like a charm. It even blocked all of the ads from the free account which helped with the speed as well. Plus that annoying drop down box on the home page of yahoo that you have to click on to check email also stopped – How nice it is to kill this stuff off.

     Comment by Yahoo User for over 9 YEARS — March 20, 2009 #

118. CANCEL THIS BOGUS CRAP!!! I DONT WANT IT GET RID OF IT!!! OR I will never use this friggin site!

     Comment by me — March 20, 2009 #

119. How to Disable Scripts on the Mozilla Firefox Web Browser:

     click Tools(menu)
     —>>> then Options(menu)
     —>>> then Content(tab)
     —>>> then Enable JavaScript(uncheck box)
     —>>> then Enable Java(uncheck boxes)

     Restart your browser and voila its done. You should be able to access Yahoo Mail Classic as it should be.

     One note you will not be able to alter your Calendar events or Notepad items while using the browser setup like this since they both rely on Java Scripts to operate. So I have chosen to use the Mozilla Firefox browser to use specifically to check my email only – otherwise I will be using Google Chrome or Internet Explorer to access the Calendar or Notepad – one extra step but that is minor compared to the problems that the Chat-tastrophe junk that they added to Classic Mail.

     Comment by Yahoo User for over 9 YEARS — March 20, 2009 #

120. pleas Iwant return back to yahoo massengr[classic]

     Comment by homkyam — March 21, 2009 #

121. Chat-Tastrophe still has the search feature totally trashed. Starting the exact time Chat-Tastrophe was introduced into my account the search would only return a tiny portion of the actual results requested. This morning search returns nothing at all except the following error message:

     Search Results
     Sorry. Your search failed.
     We are currently working on a fix for this problem; please try again later.

     This all started with Chat-Tastrophe. Yahoo dont fix it unless its broke – well Chat-Tastrophe broke it so now FIX IT!

     Comment by Yahoo User for over 9 YEARS! — March 21, 2009 #

122. I thorougly hate this new add on chat thing you all have decided to add to Yahoo and allows me no freedom of whether I wanted it or not ! I have been receiving all sorts of filthy IM’s and porn sites almost every day ! Please stop adding such things to Yahoo! It is perfect just as it was !!!!!!!!!!

     Comment by kathie — March 21, 2009 #

123. Make sure that you’re sending your feedback regarding this to yahoo and not just posting here. If you go to the little chat module on your mail page (you may have to sign in briefly as invisible) there’s a “send feedback” button. I just sent my feedback basically letting them know the delay issues and that if it isn’t removed I will not be renewing my premium account.

     Comment by Kirk — March 21, 2009 #

124. Seems to be speeding up today a bit. Of course today is Saturday and volume is way down compared to the weekday. Will monitor to see if it changes by Monday

     Comment by Yahoo User for over 9 YEARS! — March 21, 2009 #

125. but search is 100% dead so that might account for the increase in speed – not Chat-Tastrophe tweaking

     Comment by Yahoo User for over 9 YEARS! — March 21, 2009 #

126. Thanks User for over 9 YEARS – disabling Java in Firefox did the trick for me. Hopefully these Yahoo product managers come to their senses soon and remove this junk from everyone’s mailbox.

     Comment by Danny — March 21, 2009 #

127. as well I have two other yahoo mail addresses in addition to the one noted above……I cannot believe that Yahoo would decide to add a feature that cannot be removed from my yahoo mail? I find it very disruptive and it has very much slowed my everyday use of my mail and is just generally disruptive. I don’t like it. I never asked for it and am very angry I can’t remove it!!

     Comment by Irritated Longtime Yahoo Mail User — March 21, 2009 #

128. I have read the disclaimer below this comment box and I believe that if this comment is approved and posted by Yahoo it will be a milestone for all Yahoo paying customers like me!

     Now, let’s move on with this matter: Chat and Mobile Text. I do agree with you all, it is a despicable act from Yahoo and their brilliant programers to come up with this abnormal behavior and idea of pissing people off by not letting them decide what features they want on Yahoo Classic Mail.

     In Sociology/Psicology there is a thing called “playing games” (and that is exactly what they are doing my fellow upset friends) with their target audience, that is ‘us’ the paying clients and loyal customers, to see our response before setting up a definite system, in this case with the above mentioned “chatmobile” bug.

     Mind me, I am not a teenager that enjoys texting his peers all day from sunrise to sundown. I use Yahoo Mail because my business depends on it, is a great tool to keep in contact with my clients and keep track of orders on line, etc. I do not need this annoying fetaure, it has slowed down things to a halt while I am performing and running business.

     I do not have time to stop what I am doing and “chit chat” to whoever runs acrosss the “chatmobile”. I just cannot disable or get rid of this feature, there is no option to opting out.

     And to the people that enjoy this feature, more power to you!, but, I just happen not to like this annoying feature. I do not text and message for fun, I run a business. And, that is not all, the blue loading dialog box crap on top of my page is utterly ridiculous it is annoying.

     Do you all remember the infamous Coca-Cola Classic bull crap from the eigthies propaganda campaign? Well, when all is said and done, and all the dust has settle down, I hope that The Geniuses at Yahoo learn from that lesson, and that lesson is: DO NOT PISS PEOPLE OFF AND PLAY GAMES!!! Because, people will turn against you and leave and go to the competition, just go and check Yahoo and their stock value nowdays. Ouch!, the truth hurts doesn’t it?

     To the people at Yahoo that make decisions with regards to this matter, please stop screwing up with people’s mind! You now you can fix and deal with this issue at once, STOP messing arround!

     A word of advise to the Yahoo people, run a decent honest campaign to find out if the customer is willing to activate or desactivate certain features, in tis case what I call the “chatmobile”, do not play with people and paying clients, especially the ones that have been with you all for so many years and still loyal.

     I think I have been very clear. Also, I have offered a word of advise or two. I have also declared my absolute dislike of how you people at Yahoo are acting out on tis matter. Just do the right thing and
     fix it right and give people and paying clients an option. Stop cretaing divison and start running a business and not a mad house!

     Comment by Jorge — March 22, 2009 #

129. Don’t want to chitchat. Just want to read the posts which I have not been able to do. I hope we get to opt out of this mess.

     Comment by Dorothy — March 22, 2009 #

130. I’ll give them to Monday then I start investigating other options for email. Surely after 2 business days someone could program in a permanent remove button unless there are other monetary issues involved here we are not aware of…..

     This isn’t the only problem with Yahoo in the last few years. This is just the last straw. It’s been a slow degredation of what you get and more “sizzle” with less and less “steak”.

     Comment by Nathan — March 22, 2009 #

131. I am so tired of these people who have to justify their jobs by tweaking an already good product, They ruin it. They ruined Yahoo mail months ago. When I try and reply to a message the formatting is so messed up I have to use MS word to reply now before I cut and paste it into a message. The new Yahoo home page sucks as well., I just want to get to my mailbox and I have 2 more steps now.

     Jeez, guys leave it alone already. Stop messing it up to justify your big pay check

     Comment by Aimee — March 22, 2009 #

132. Still shocked that the Yahoo people just don’t get it. I have now switched over my primary account to Gmail and will keep my Yahoo address for ordering stuff online and as a junk mail catchall. When my Mail Plus account is up I will no longer renew, after many years of paying.

     I think I’ve had this same email address since 1996. Yahoo, you done me right for a long time. But you forgot your core competencies and in trying to play catchup with the competition you lost focus on what made you good to begin with. Like others here I avoided your new Yahoo Mail service because frankly it sucked. Classic *was* the way to go because it offered exactly what I wanted: An email client. No more, no less. Sure Gmail has extra features, but the extra feature it has that I actually want is a company that seems to listen to its customers.

     Comment by Another in the Chorus — March 22, 2009 #

133. I am one of the yahoo user i want to chat & SMS in
     my mail plz help me

     Comment by Ramesh Kumar M — March 23, 2009 #

134. There needs to be a way to remove or permanently turn off this new feature. I have neither the time nor the inclination to chat with people while checking my email. If a removal option is not provided soon I will stop using my yahoo account.

     Comment by Jennifer — March 23, 2009 #

135. I am planning on switching my account when my premium is up for renewal, but in the meantime….
     I did download Mozilla Firefox and instead of waiting 3-4 seconds for the little “loading” script at the top of the page EVERY time I do anything in the email box, I now only have to wait approximately 1-2 seconds. It’s still unacceptable, but my blood pressure is slightly less elevated. You might want to try it out if you’re a premium user who is planning on using it until renewal time.

     Comment by Mimi — March 23, 2009 #

136. Well, count me as a dissatisfied one. This function just slows things down. For those of you who want/like it, just go to the new Yahoo mail and use that. I am seriously considering going elsewhere and I have had my yahoo email for a long long time (over a decade). I was using yahoo when it was still on the other server……. What is up with you guys over there. Classic means classic.

     BTW, someone brought up the Coke experiment in the 80s. Problem is, they did change it. Coke was 100% this one type of sugar, they went to 100% the new type and when complaints came went to 50/50 of the sugar. Independent labs confirmed it. Hopefully Yahoo will give us back true classic.

     Comment by annoyed in AZ — March 23, 2009 #

137. I dont want this feature. It is annoying and unnecessary!

     Comment by Annie — March 23, 2009 #

138. Although I’ve switched myself to offline to remove this very irritating unrequested new feature from my inbox, I am still able to see it. Is there a definitive way of REMOVING it completely from view? I am seriously considering closing my yahoo account after many years of satisfactory use. Can anyone please advise?

     Comment by Hiep — March 24, 2009 #

139. People posting here are rude and insulting. For the few of us who do like this, it’s ignorant to assume that we are only “teenagers” who just want to “chitchat” about nonsense. I happen to be 50 years old. I am disgusted by the attitudes here, but it doesn’t surprise me.

     I do NOT want to go to the “new mail” to use chat, because I hate new mail. I am a middle age person who only uses it occasionally. I stay signed out the rest of the time, so I’m never bothered when I don’t want to be. It allows me to keep in real-time contac with only a few important people, which is much cheaper than the phone rates that I would otherwise be paying. I have also used it a few times for business purposes, but that is rare. And no, I do not want to download the messenger software onto my computer, and have my reasons, so I have appreciated having it as a part of my email page. But I guess that makes me a silly teenager to you people. I’m so sick of people and their know-it-all attitudes on the internet.

     I am sensible and fair enough to understand why so many of you hate it, and as I’ve said, they need to make it optional, immediately — a simple solution. If they cannot do that, then I certainly would not be on here insulting others if they just remove it. I have lived without it for a long time, and can continue to do so, if I have to.

     Comment by 57213 — March 24, 2009 #

140. Yahoo User for over 9 YEARS said :
     “To 57213 – the ads have nothing to do to this new problem created by the BLOATWARE Chat Thing. It is solely a new problem that started the minute the Chat Disaster was enabled.”
     I’m aware of that, thank you. I did not say it did have anything to do with it. Can’t you read? I was saying that perhaps the 2 things together were making the problem worse, or that the ads might be exacerbating the problem. I was only trying to think of ideas that might help those of you who were having problems.

     Yahoo User for over 9 YEARS said :
     “I am a paying customer and do not have ads in my email.”
     I ALREADY said that it would not be an issue with paying customers.

     Good luck to all of you. I’ve had enough of this page and won’t be back.

     Comment by 57213 — March 24, 2009 #

141. Now I found out why I wasn’t able to open my account anymore! I even took the time to report it as an error ! Silly me!
     Turns out Yahoo doesn’t do CLASSIC again. Why?
     Because it used to work.

     Comment by corina — March 24, 2009 #

142. I am having errors in the “All New Mail” but when I tried classic, I’m not getting any problem other than there is no CHAT option for me. My other friends already have it, but why not me?

     Comment by nino — March 25, 2009 #

143. I hate this feature, the invisible feature is not working for me and I really want a way to disable this in my mailbox, I too am considering dumping my yahoo mail.

     Comment by sarah — March 25, 2009 #

144. Enough time has gone by and enough comments have been made by loyal Yahoo customers begging for a way to remove this Chat and Mobile Text thing, that it absolutely baffles me why the administrators have not at least considered doing something – anything about it.

     My mail has crashed so many times this morning that I just can’t stand the frustration anymore.

     Comment by Chris — March 25, 2009 #

145. In full disclosure: I am ALWAYS signed out of the thing – signing out DOES NOT take away the problems.

     Comment by Chris — March 25, 2009 #

146. AWFUL. Slows the transfer of mail.

     TAKE IT OUT.

     Comment by Major Yahoo — March 25, 2009 #

147. Is there a way to remove the “Chat & Mobile Text” feature that appeared in Classic Mail? I immediately set it to “OFFLINE”, but every time I go into my mail account, it loads and loads and loads, until finally it will see that I am set to “Offline”. I really don’t want it and would like to remove it, if possible. I wish I would have had an opportunity to “opt out” of it. Does anyone know of a way to go back to the true Yahoo Classic Mail?

     Comment by VPetersen — March 26, 2009 #

148. Please, please, please quit adding things to CLASSIC and please, please, please give us a way to DELETE, REMOVE and permanently GET RID OF this Chat and Mobile Text Thing.

     Thanks for your time and attention.

     Comment by marion — March 26, 2009 #

149. I want this nonsense out of my email NOW! I didn’t ask for it and I really truly resent Yahoo adding this to my email without permission. I have disabled this stupid chat, yet it keeps logging me back in, then I receive instant messages at the most inappropriate times, when I simply want to check my email. I will no longer be a paying customer AND I will abandon yahoo all together.

     Comment by Rene — March 26, 2009 #

150. TAKE THIS FEATURE OFF NOW ! !
     I CAN’T STAND HOW MUCH MY MAIL IS CRASHING.
     YES, I AM ALWAYS, ALWAYS SIGNED OUT.
     I’M A PAYING CUSTOMER AND FOR THAT I FEEL LIKE A FOOL.

     Comment by Chris — March 26, 2009 #

151. Please remove this annoying feature. Don’t force people to sign into messenger when they simply want to check their mail. DO THE RIGHT THING!!!!

     Comment by Distraught — March 26, 2009 #

152. I am truly dismayed by having Chat and Mobile Text suddenly, intrusively and UNREQUESTED added to my yahoo panel.
     HOW CAN I GET RID OF IT?

     Comment by michael — March 26, 2009 #

153. Get rid of CHAT from Classic Mail.

     Since I enabled CHAT my mail is all screwed up n dosent work 90% of the time!!!!!!!!!!!!!!!!!!!!!!

     Comment by Leonard — March 27, 2009 #

154. This new feature sucks and screws things up when you are behind a firewall! Please tell me how I can get rid of this before I just start using gmail

     Comment by arm — March 27, 2009 #

155. i am also a longtime user of yahoo and i HATE HATE-HATE this new feature….babsie

     Comment by barbara caster — March 27, 2009 #

156. HATE this… slow page loads bleh if I wanted Messenger on I would turn it on!!! Give us a way to REMOVE it!!

     Comment by Chris — March 28, 2009 #

157. The chat feature was interesting, but email is now bringing Internet Explorer to a halt. I’ll try logging off from chat, but part of the issue might be the constant checking for new email. Maybe that is also tied to the ‘loading…’ showing up at the top of the screen. Anyway, I may have to switch to just checking email a couple of times a day, if it hogs too much CPU time.

     It would definitely be nice to have a version of Yahoo email without either feature. I only have 2 GB and 1 CPU, so I can’t afford to dedicate the computer to checking email.

     Comment by Paul — March 28, 2009 #

158. Add my vote to those who want the “chat” removed completely from yahoo classic email (or at least a checkbox or something in the options window so you can choose yourself to have it yes or no).

     Thanks in advance,
     Alex

     Comment by Alex — March 28, 2009 #

159. C’mon Guys, this feature is awesome.
     If you all are using Internet Explorer then just remove it as soon as you can. IE will just make ur PC slower and nothing else. Use google chrome or Firefox or Safari. these are the best.
     The only problem with me is that i cant see the chat module in my PC. i can just see it in my friends PC whose connection is much faster than me

     Comment by Saket — March 28, 2009 #

160. I agree with the majority of the users on here.
     At first I thought that I had a config error with my setup that was causing the constant “Loading…” image.
     I did a search on Google to see if there were any solutions and I wound up here, seeing that I wasn’t the only user having this problem.

     Another change I noticed is that after reading an email and I’m at the bottom of the message, when I hit “Delete” I have my next email on my screen, but the email is not at the beginning. I’m on the new message, but sitting at the bottom of the screen instead of seeing the top of it.

     Let me do an analogy: Does a classic restaurant which has been serving a popular dish which has made them famous for generations, decide to alter the seasonings in it? NO!

     You have my vote to remove these changes from the Classic and bring back the REAL version.
     Thanks in advance for listening to us…

     Comment by Vinnie — March 28, 2009 #

161. I wish to add my voice to those asking for a way to permenantly disable the chat feature. I do not want to use it ever, the solutions so far suggested by yahoo do not prevent this unwanted feature from slowing email down to the extent that soon I also may be voting with my feet.

     Comment by Pat — March 29, 2009 #

162. I had “Chat and Text” on the Yahoo! Mail Classic account. When they gave me the New Yahoo! Universal Profile, the “Chat and Text” on the email account disappeared. I’d like to have it back. Will the “Chat and Text” eventually be on the new Universal Profiles? Just wondering ….

     Comment by SuzieQ — March 31, 2009 #

163. I dont like it at all. I would like to have had an option of deleting it. Everytime i log in to my email I recieve a conversation window from someone I dont know. I just want it gone.

     Comment by Christina — April 1, 2009 #

164. this Chat & Mobile Text sucks. please remove this or give me the option to remove or i will remove it by switching my email.

     Comment by Terry — April 2, 2009 #

165. My mother (72 years old) is using NetZero (Hi Speed->chuckle) for her internet and now she can’t reply to a messag without getting disconnected. As far as I can tell it is because of a time out, which would seem to go along with the people here who say their email is too slow.

     I have been on yahoo mail since ‘94 (also a yahoo stockholder) and put my mother on it because it was quick and simple. You seem to be doing everything you can to make it slower and more complicated. Plese stop this before I move myself and my mother to another mail provider, as well as sell my stock, because this is not a good sign. Tell Carol to learn from the mistakes made at Autodesk. You can’t bully people into using the new features you want them to use.

     I suggest you revert yahoo classic to the way it was, say 3 years ago, and ask people if they want to enable new features.

     -John

     Comment by John — April 2, 2009 #

166. Also, I find the “connections” crap to be highly irritating, some people just want to go their email, believe it or not. The fewer clicks the better (how about just opens that opens your inbox when you click “email”?) When I walk out to my mailbox I just want to get my mail, not see what everyone I know is doing at that moment. I’d like my email experience to bethe same. Is there a way to opt out of the connections thing altogether?

     Comment by John — April 2, 2009 #

167. Found how to get rid of connections:

     Go to mail page>>options (top right)>>mail options (if available)>>scroll to and click on “general preferences”.
     Go down to “Connections” and UN-check the box that allows that action—then click “save” at bottom of page, an it’ll be gone immediately.

     Comment by John — April 2, 2009 #

168. I had the Chat feature and clicked on connections from an email I got and now the chat box is gone and I cant get rid of the connections stuff…HELP tried what John suggested about connections and nothing happened……

     Comment by hali — April 2, 2009 #

169. hmm ok it came back right after I typed that last comment….weird

     Comment by hali — April 2, 2009 #

170. This “awesome” Chat feature is driving me out of my mind. I don’t want it, and there should be some way that I don’t have to be bombarded with the “New! Chat and text right from your Inbox.” pop up message each and every time I go into my mailbox. That darned pop up, despite me moving the Chat box under my folders, still kicks me out of messages, scrolls me up to the top or the bottom, interferes with any other link on the page, etc. I’ve clicked the “No, thanks” button, oh, a BILLION FREAKIN’ times, but it does nothing except pop me back to the top of the page. This is a Sisyphean effort, and although I’ve happily used my Yahoo! account for years, I’m considering switching to another provider.

     It’s great that new features are added, but those of us who do not want to take advantage of them should have some way to avoid them altogether.

     Comment by Melissa — April 4, 2009 #

171. I hate this feature. I’d rather people didn’t know every single time I’m checking my email.

     Comment by Jill — April 4, 2009 #

172. Thank you, John. That “Connections” feature was beginning to really irritate me. And, it made the Chat feature disappear too. After I unchecked the “Connections” box under options, lo and behold, the Chat feature returned.

     Comment by AC — April 5, 2009 #

173. I want chat and mobile text removed from my inbox. All I get is spam popups from it. It’s unstable too. What a stupid idea whoever forced that crap on us. Whoever developed this should be fired.

     Comment by John — April 5, 2009 #

174. Chat and mobile text should be an option for those that want it. But for those of us who don’t (seems like many), we should be able to turn it OFF or better yet REMOVE it.

     Comment by SC — April 6, 2009 #

175. This lousy chat and IM keeps crashing my yahoo classic email. Chat is crap junk problem! Get rid of it!

     Comment by unhappy with yahoo — April 7, 2009 #

176. Re: Chat & Mobile Text

     I WANT THIS REMOVED!!! IT’S FRIGGIN’ ANNOYING!!!!

     Comment by RP — April 11, 2009 #

177. WHEN ARE THEY GOING TO GIVE US THE OPTION TO GET RID OF THIS THING?????

     MY MAIL CRASHES ALL THE TIME! ! !

     YES, I KNOW – “SIGN OUT” – I’M ALWAYS, ALWAYS SIGNED OUT – IT DOESN’T KEEP MY MAIL FROM CRASHING! ! !

     Comment by Chris — April 13, 2009 #

178. New! Chat and text right from your Inbox.

     This message a permanent problem for checking of yahoo mail. Please remove it

     Comment by Tanveer — April 15, 2009 #

179. Well Sarah Bacon, erm thanks but nothanks,

     really if I was looking for chat I would look for chat, but I’m looking at my yahoo email……..:)

     thats a no to chat btw

     Cheerz

     Comment by Harry Macari — April 21, 2009 #

180. It’s even worse today. Some days it will sit on that “loading” for 3-4 seconds or longer. Today is one of those days. This is really frustrating and annoying, and I’m running Firefox (which is better than Explorer with this new chat module), and I am completely signed out.
     I can’t believe you’re not working on a way to remove the chat for those who don’t want it.
     How about an update?

     Comment by Mimi — April 23, 2009 #

181. Yes, PLEASE, an update? Please respond – are you working on a way to remove the chat for those of us who don’t want it? And I am always, always signed OUT of chat.

     Comment by Chris — April 23, 2009 #

182. how i can enabled or add yahoo chat & mobile option in my yahoo classics.

     Please tell me its procrdure.

     Comment by s.s — April 26, 2009 #

183. is there anyway that that chat and mobile chat can be removed from my emial i dont like it

     Comment by elizabeth hyatt — April 29, 2009 #

184. MY MAIL CRASHES SO MUCH THAT I CAN’T STAND THIS ANYMORE!!!

     TAKE THIS THING OFF MY E-MAIL.

     I PAY FOR YAHOO MAIL PLUS. I AM A PAYING CUSTOMER.

     TAKE IF OFF NOW!!!!

     Comment by Ken — April 29, 2009 #

185. Maybe it’s my imagination, but I think it’s actually getting worse as far as my mail page sticking on “loading” for 3 seconds or so EVERY TIME I read, delete, move, send or do anything in my mailbox. This is really unacceptable, unnecessary, and I’m shocked you haven’t addressed the issue in the last few weeks at all.
     Please SOMEONE at yahoo at least answer whether you have any intention to remove this or not. If not, I’d like to know now so I can start saving my information from my mailbox in preparation for changing my mail service when my paid subscription is up.

     Comment by Kirk — April 30, 2009 #

186. This is horrible. I agree with Kirk – the problems seem to be getting worse – maybe because Yahoo is trying to fix things and creating new problems. Today my autocomplete doesn’t work when composing an email. A search shows that many other people are having the same problem as of today. If this isn’t fixed – fast – I will have to change from Yahoo – Yahoo Mail is no longer suitable for the work I do.

     Comment by Jim — May 1, 2009 #

187. I’ve been pulling my hair out over this since the blasted thing first showed up in my email interface. I’d reached my wits’ end tonight and went searching for a way to disable or otherwise kill this annoyance. I wish I could say I’d found 1, but as those of you who do not like the Chat & Mobile Text feature know…..there still doesn’t seem to be one. I have submitted feedback to Yahoo!, which I’m sure will only be added to what the rest of you have already sent them without a positive result, but I wanted to lend my voice to the effort to get something done about this nuisance. I’m sure it would be simple to add the ability to make the feature optional for those of us who don’t want it, though I’m no programmer. It code can be written to enable this thing, surely it can be tweaked to make it optional. At some point, Yahoo! will have to listen or risk being thrown back to the days when their email account users were looked down on as being too cheap to pay for (or afford) an ISP with a big name. That isn’t the case any longer, but it could be again when about the only users they have left are the teens.

     Comment by Wanda — May 2, 2009 #

188. I’m going to lose my mind over this, Yahoo, and it’s going to be your fault. My mail has crashed so many times since this fool chat garbage was put on me, that I rarely am able to sign in anymore without it crashing. I feel like the biggest fool of all, because I am a paid customer of Yahoo Mail Plus. TAKE THIS OFF MY PAID E-MAIL ! ! !

     Comment by Angela — May 5, 2009 #

189. I have been using my cellphone to check my E-mails, also my yahoo mail is a free one. I have had this E-mail for about 7 years! And now I am having problems with the mail App on my iPhone!!! It only shows the Inbox and nothing else!! Also it shows “checking mail” forever (more then 5 min)!!!! At first I thought maybe something was wrong with my iPhone, so I called the company and they said nothing was wrong with it! Then I come across this site listed on Google, when I seach for Yahoo. I started reading all the feedback from other Yahoomail users and now I know that this NEW CHAT thing is the PROBLEM!!!! I am NOT HAPPY!!! My Husband has a PAID Yahoomail!! Tmorrow when I tell him about this NEW CHAT thing and he has any problems with using it he will call our phone company and REMOVE SBC Yahoo!!!! I am telling you to GET RITED OF IT. As for me I will DELATED my Yahoomail and tell ALL MY FRIENDS & FAMILY not to use Yahoo!!

     Comment by Kimmy-Sue — May 5, 2009 #

190. Its not a comment but i need a help.

     I’m using yahoo classic, but there is no feature for Chat & Mobile Text at left side of the mail. There only feature i have at the left side is folders, my folders and search shorcuts.

     What would i do to to add Chat & Mobile Text at my mail?

     Comment by misswawa — May 6, 2009 #

191. IS…..THERE…..ANY……POSSIBLE…….WAY……TO……REMOVE……CHAT….FROM…..OUR…..EMAIL?

     YAHOO……LISTEN…..TO……ME

     ANSWER……..ME

     Comment by Angela — May 8, 2009 #

192. TURN OFF JAVASCRIPT and this INTRUSION INTO YOUR PRIVACY IS GONE. YAHOO DOES NOT WANT YOU TO KNOW THHIS SO THEY CAN CONTINUE TO MONITOR EVERY KEYSTROKE YOU MAKE IN EMAIL.

     Comment by WHATEVER — May 8, 2009 #

193. Thank you, thank you, Whatever. I did it, and the insidious thing is gone.
     Freedom is sweet.

     Comment by Angela — May 8, 2009 #

194. I don’t like this new chat feature introduced by yahoo on it’s classic mail.

     By the way if you are using Firefox browser, you can use “No Script” Add on. which will block java script. so you will not see chat feature on yahoo classic mail, that means it would be blocked by the No script in firefox.

     Comment by James — May 13, 2009 #

195. I cant stand this new Chat & Mobile Text window in my email! Not only does the java make my email act strangely, it takes FOREVER to send emails out. I also cannot just type a few letters for my contacts names and have it autotyped anymore when I send an email out. This is completely annoying! I realize that the only way to remove it right now is to turn off the javascript, however, I use it for other sites and its just annoying to have to turn it on again when I leave my email. I guess I’m lucky that it didnt appear til today (May 12th).

     Yahoo, you need to make this an option since some of us rarely even use Yahoo Messenger and do NOT need it in our email.

     Thank you.

     Comment by Eevie — May 13, 2009 #

196. I found out how to rid yourself of this nasty IM invader! Here’s how:

     Open Internet Explorer.
     On the Tools menu, click Internet Options.
     On the Security tab, click Internet.
     Click Custom Level.
     Scroll down to Active scripting.
     Click Disable (or Prompt).
     Click OK.
     Click Yes.
     Click Apply.
     Click Close.

     Hope this helps!!

     Comment by Eevie — May 13, 2009 #

197. Right Sarah Bacon, having introduced this piece of unwanted crap, how do we get rid of it permanently? Not logged out or invisible – as in not there at all, gone completely and never coming back?

     If I want to use IM, I’ll use Yahoo Messenger. As it is, this new bit of crap is crashing Yahoo Classic, so much so that I either want it gone, or I’m going to Google.

     Comment by Kevin — May 13, 2009 #

198. Yahoo used to be the best, but when they start forcing things like this they will loose a lot of good
     customers !!!

     Comment by jack — May 13, 2009 #

199. I am sooooooo sad!

     As multitudes have voiced above, PLEASE REMOVE these new “features”… I stopped using twitter when they applied the same apps, as well as many other web sites, because things like the “loading” graphic use too much memory, thus causing my computer to SEIZE UP (not to mention it makes mail sooooooo slooooow)… I’m a long time CLASSIC mail user as well and I’d hate to have to change that, because for some silly reason yahoo has chosen to RUIN classic and all of the reasons we all have CHOSEN to use it.

     I doubt you’re listening, yahoo, judging from months and months of complaints on this thread (and just think of all the ppl who don’t say anything), which makes me think someone at yahoo is not using their head and LISTENING to their USERS.

     If this is the case, sadly I see failure on the horizon for yahoo, just like ALL of the other failures who refuse to listen to their users by thinking they know what’s best for them.

     Yes, I’m very, very sad.

     Comment by Very Very Sad :( — May 14, 2009 #

200. Firefox *does* make accessing your email a bit faster… too bad we have to change browsers to fix this problem that has been forced upon us.

     Comment by Very Very Sad :( — May 14, 2009 #

201. For those who want to speed up Yahoo Mail Classic and dislike the blue loading box and chat box. Try this below. I upgraded to Internet Explorer 8 and along with the MVPS hosts file below, I calculated from pressing “click” on a mail message to the screen refreshing is 1-2 secs. I didn’t want to disable the scripting because it is a pain to re-enable and disable going from site to site. So far it is bearing for me and probably a temporary fix for now. The hosts file will also eliminate quite a few ads (like all those in yahoo mail). Hope this can help others.

     http://www.mvps.org/winhelp2002/hosts.htm

     I’m glad I finally found this site here, for a long time I thought I was the only one seeing RED because of the little blue box.

     Comment by jeff — May 14, 2009 #

202. You really need to get rid of this feature. As in remove it completely. If I wanted to chat, I would use Yahoo Messenger; I use Yahoo Mail for email purposes, so stop trying to copy Gmail, because one of the primary reasons why I don’t use Gmail is because the chat feature slows down the loading of my actual mail messages. Even with a high-end machine, unnecessary “features” are irritating, undesirable and unwanted; such “features” should be optional add-ons, not crowbarred into something that is doing it’s job.

     There’s a saying: “If it ain’t broke, don’t fix it.”

     Comment by HaikenEdge — May 15, 2009 #

203. As with the posting by eevie (May 13), I did not begin to experience the blue “loading box” and the extreme sluggishness until May 12.
     Exasperated, I finally found this page today — after already having researched how to end my long reliance upon Yahoo email. At first, I’d thought the sluggishness was a nefarious Yahoo ploy — to convince me to upgrade to Yahoo-Plus for a $19.95 annual fee. But now to learn (from the postings upon this page) that many such paying-customers have been enduring the blue loading-box for nearly 2 months already, I am totally dismayed with Yahoo. It is inconceivable to me how Yahoo could screw-over even their paying customers in this indifferent manner. There has been no response from from Yahoo personnel about restoring the former speed of the email. The programmers should have acted boldly by now. My patience is growing very thin.

     Comment by Gene — May 16, 2009 #

204. Please count me in the ‘Haters’ column, and the ‘Want it completely removed immediately’ column.
     On my computer, it causes not only my yahoo mail classic page to hang…. but also every other browser page that I happened to have open!!
     As far as I can remember, this is the first goof you’ve ever made, Yahoo, but this is a really bad one. If I was an advertiser on Yahoo Classic I would be really concerned. You’re not just hampering my use of Yahoo Mail Classic, you are forcing me to look at alternative mail services.

     Comment by Bill — May 22, 2009 #

205. well i’v turned to yahoo mail classic….but still can’t chat…as the sidebar is not coming…what should i do to get it???…

     Comment by ali — May 22, 2009 #

206. Everyone could start flooding their customer support to try to get this “feature” removed. I finally found an actual email address to get in contact with support:
     mail-classic-errors@cc.yahoo-inc.com

     Comment by just want Yahoo Classic back — May 22, 2009 #

207. We were all with yahoo because of classic mail.
     Now were all without yahoo because of classic mail.
     Restore Y classic to Yahoo classic by removing the “new” ie NOT CLASSIC features of Yahoo classic. CHAT MAKES CLASSIC WORTHLESS TO US … DONT YOU GET IT.. GOODBY YAHOO HELLO GMAIL!!!! It feels good to leave for something better!!! Although Classic before you screwed it up was the best.

     Comment by paul — May 25, 2009 #

208. Please, please get this chat-messenger off my screen …. I DO NOT WANT TO SUBSCRIBE TO THIS TODAY OR IN THE FUTURE >>> PLEASR GET THIS OFF MY SCREEN

     THANK YOU

     Comment by Anne Doktorczyk — May 25, 2009 #

209. I have chat and I use chat everyday…what I want is the old version screen that allows me to convert from e-mail to chat and back to e-mail…I don’t like this new screen. Can someone please help me? Don’t tell me to click on Mail Classic and follow the prompt…I tried that and there was no prompt. Thank you!

     Comment by Pat — May 27, 2009 #

210. Can anyone believe this crap?

     99.9% of the posts on this page are from long-time users of yahoo classic email and we are all BEGGING to have this bs changed back… is yahoo listening? Nope, they obviously care nothing about their users.

     That is exactly why they are FAILING. Extremely poor decision making.

     This new not~so~improved “feature” renders high~speed internet completely null and void when trying to open and respond to email.

     It’s simple…

     Yahoo offers a service, we stay.

     Yahoo screws up that service, we leave.

     Comment by I've had it from a 12yr yahoo user — May 28, 2009 #

211. I think the Chate feature should be optional – but for those of us who do like it, we should be able to get it back once it is lost. I actually was using the blue chat box (and signing out of it when I didn’t need it) and liked it. I liked being invisible and seeing who else was available! Well, lo and behold, today I logged into my account and the blue Chat box is totally missing from the left side of the page, but that pesky Connections garbage with Connection suggestions is hogging up a chunk of the right side of the page. The only way I can even access Chat is if I switch to All New Mail (in the upper right corner of the page). And then when I do that, it changes the whole layout of my Inbox page. Why can’t I keep the blue Chat box in the left hand side, get rid of the Connections suggestions and then keep the same Classic Inbox layout I am used to without having to switch to All New Mail?

     Comment by Sherry — May 29, 2009 #

212. But…..aha! I followed the instructions previously given by someone and I disabled the Connections stuff and suddenly the Chat box reappeared! Funny, because when I communicated with Yahoo earlier today via their Help IM feature, they had no clue what to tell me as to how to get my Chat feature back! They had to Escalate the problem to Engineering! I am so glad I found this page with the tip. Thanks! Now I hope that those of you who don’t like the Chat option can get it removed permanently, and those of us who like it can keep it as is without disrupting the layout of everything!

     Comment by Sherry — May 29, 2009 #

213. That despicable chat box for children appeared in my email today. After hours of frustration, I found a method that at least appears to prevent it from loading. This is for Firefox only, because it needs the AdBlockPlus plugin installed (free & downloadable at Mozilla).

     First, right click the ABP icon and select “open blockable items.” Find and select the item ending in “chatwin.js” then right click and choose “block this item.”

     Second, right click the ABP icon and select “Preferences”. Click the “add filter” box. In the “new filter” line provided type: yahoo.com#*(ChatContainer)

     That should help until Yahoo gets the message that imposing the whims of arrogant juveniles on its clientele is a suicidal business practice.

     Comment by Paulette — June 2, 2009 #

214. I just opened my Yahoo mail client, and discovered that new chat box to the left, but also every time i want to check my mail, theres a blue loading bar at top, that i believe to be some sort of virus! What is this problem with the mail? I have been with yahoo mail for well over 5 years. I would love to know why is it that its not allowing me to see my mail? My father, my sister, and now my niece and nephew, and even my fiance’ have the problem now? Is it some sort of a worm??? This is crazy…. Can does anyone have an answer, that is simple and resolves what is going on???

     Comment by Rob — June 3, 2009 #

215. how the hell do i get rid of this slow, annoying, useless “feature” which is going to soon force me to move to gmail??

     Comment by sohail — June 5, 2009 #

216. Every time my inbox loads there is this VERY ANNOYING box that reads “New! Chat and text right from your inbox” with either a “No thanks” or “get started” button. I CAN’T MAKE IT GO AWAY!!!!!!!!!! It keeps covering up my unread messages and now my Classic mail that I’ve had for 6 years is USELESS! I’ve changed my status to invisible, offline, and busy but NOTHING WORKS. Get rid of this new chat and text or I’m leaving yahoo for good. IT SUCKS!

     Comment by Sherrod — June 6, 2009 #

217. I really don’t like this feature because I generally sign into email before I go to messenger, and since all of my offline messages show up in my email where I DO NOT WANT THEM TO even after I have disabled the feature, now I lose all of my offline messages and can’t reply to them! I have to say, that if you disable it, it should STAY disabled and NOT log offline messages! It’s horribly annoying!

     Comment by Stacey — June 7, 2009 #

218. Yahoo used to be always an unique company with loyal users. Now it seems that Yahoo is indifferent to needs of their customer with this ‘new chat feature’. They have to think that why their users are using Classic mail. Because they want basic mail function without any frills and features.

     If any unwanted feature is added in Classic mail then how it can be called Classic? Yahoo team should proactively listen to their users and remain sensitive to their needs instead of being indifferent.

     Yahoo is unique because it’s users are loyal for a long period of time but with any indifference on part of Yahoo, users will not be same loyal and Yahoo will not remain same Yahoo. It’s very shameful to say the least.

     Comment by Mark — June 10, 2009 #

219. There is a message that keeps popping up that won’t go away. Even if you click the “No Thanks and uncheck the “remind me later” box the message still sits there and you can’t do anything-you can’t check your email or send any emails or do anything.

     Is there any fix for this?

     Please advise. Thank you.

     Comment by roler2usa — June 10, 2009 #

220. why must you touch mail classic?? I chose to keep it for a reason! I don’t want messenger it it, I don’t want a slowly loading Microsoft outlook clone.

     Comment by Emily — June 10, 2009 #

221. Please tell me how to remove this unwanted feature from my mailbox. It seems to be good for nothing but making Yahoo!Mail vastly more difficult to use. (Some of the script errors are interesting, but the entertainment value is sadly limited.)

     Comment by Hummingwolf — June 10, 2009 #

222. Sarah Bacon

     Comment by Administrator — March 11, 2009 #
     You say just “sign out of Chat”
     I did that but because I clear my cookies, history etc at the end of a session the annoying little b@s!@rd returns next time I log in.
     Please get rid of it. It didn’t show until I checked out the New Mail and went back to classic.It covers my email with a message I have to respond to so that I can read my email. It’s a F@#4ing POP-UP

     I do NOT want it on my email page AT ALL!
     I have a phone to chat with people.

     Comment by Pizz'd — June 10, 2009 #

223. SOLUTION!!!! You CAN disable it from loading upon your screen!! :^)

     You can successfully block it using Ad-Blocker Plus.

     With ABP active and running (FireFox is the browser I did this upon), I opened it (by clicking on the ABP ’stop sign’) and sorted the items available on the page by ‘Type’, and then scrolled down to the ‘Script’ (JavaScript) entries; I located four items associated with the filter noted below, and enabled said filter for the page… and, voila – the thing is NO MORE!!

     Filter the following: http://mail.yimg.com/d/combo?*

     Even though that got rid of it, there’s another script, and a stylesheet, which could be worth investigating further as to whether or not they’re related to the issue:

     Script: http://l.yimg.com/a/lib/uh/js/uh_utils-1.3.2.js
     Stylesheet: http://mail.yimg.com/a/combo?/uh/css/uh-1.1.3.css&/mg/5_4_12/css/mail_ice_all.css

     Garbage be gone! :^)

     Comment by AtM — June 10, 2009 #

224. I just wanted to thank the people who said ABP can block that HIGHLY ANNOYING chat box on Yahoo Mail Classic. Now I don’t have to worry about it anymore! Plus, no more ads too! So double bonus! Thanks guys!

     Comment by Eternia — June 10, 2009 #

225. I tried that filter in ABP and it eliminates the chat. However, my emails now don’t show up (it just shows an empty message. Any ideas why?

     Comment by Danny — June 11, 2009 #

226. YEP major screw up !!!!!! if not fixed (BE GONE) by 2 morrow i just forward all my yahoo mail to gmail or hot mail ,,, i am sooooooooooooo angry i can not even see my mail yahoo because of this ,,,, GRRRRRRRR

     New! Chat and text right from your Inbox.
     Looks like you’re signed in to Yahoo! Messenger somewhere else.

     Want to chat here instead? Click Get Started to sign in and get a quick introduction. You will be signed out from your current Chat session.

     Comment by walter — June 11, 2009 #

227. I want to know how to get rid of that pesky chat and text option permanently. As in I want to chat in Yahoo Messenger, not in Yahoo Mail. All of my offline messages are not saved when I close it from Mail, and it also slows down the loading of my mail page.

     Comment by graphichead — June 12, 2009 #

228. I swear to God Yahoo has been taken over by dumb teenagers. WTH is wrong with these “cool” applications that no one ever asked for? I don’t want this crap shoved down my throat. Make it optional. This is not a ####### mall with the coolest cell phone du jour parade. Ever since Yahoo Instant Messenger changed colors into cutesy, unreadable teenage girl crap I knew something was going wrong. my.yahoo.com suffered for a long time from the same problem. Now this. GET RID OF IT! Today I’ve found from some co-workers that they were trying to get hold of me and left me messages I couldn’t find in my Yahoo Instant Messenger. Then I accidently discovered them in this idiotic little app. What a bleeping moronic idea. Get a ******** adult supervision in development.

     Comment by Tony — June 13, 2009 #

229. I can’t believe the people at yahoo are so astronomically stupid.

     In the words of Henry Ford:

     “A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.”

     In the words of me:

     “A business absolutely hellbent on ignoring their customers, will just be embarrassed.”
     (not to mention bankrupt)

     Goodbye yahoo, hello gmail!

     Comment by RJ — June 17, 2009 #

230. This feature is terrible. Can’t receive pics, there’s no emoticon list, and I CAN’T TURN IT OFF _OR_ SIGN IN TO YIM THE REGULAR WAY NOW!!!!

     Dumbing down the internet, progressing nicely at yahoo.

     Comment by BB — June 17, 2009 #

231. Who programmed this and made the business decision to roll this out with no option to add it as a module should you wish or to opt out of auto-add? Frakkin monkeys?!?!?!?!
     No, even monkeys are frakkin smarter than this.
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT
     DO NOT WANT

     This is the WORST move yahoo has made in a LONG time.
     Absolutely frakkin retarded. I’ve had this account for well over 10 years I believe, but this sort of move is really making me consider saying a permanent goodbye to Yahoo and all of it’s services.

     ~Berlin

     Comment by Berlin — June 19, 2009 #

232. I dont want the IM Chat a part of my email account. I want to remove it from my account, as I have already noticed it gets turned on sometimes. Please remove, or allow it to be hidden. Thanks

     Comment by Kevin — June 23, 2009 #

233. This idiotic and unwanted feature showed up this morning when I logged into Yahoo Mail after a 4-day hiatus between mail checks.

     Many thanks to those of you who posted remedies that we can use within browsers to shut down this annoying security risk.

     First they want your mobile phone number in their database, then you get chat crammed down your throat… is Yahoo finally trying to act like Microsoft? Maybe they do want that merger after all…

     Comment by Demonkarst — June 23, 2009 #

234. The load time are unreal – esp as I still have dial up! Also several times I have been writing and it either sends mail – or…it disappears! No- I did not hit some Ctl key combination! Sometimes it Sends – other times it…LOADS!!!! And NOW the spam filter is letting Spam mail! hate to have to use SOL mail – but I don’t get Spam and I don’t wait for it to load!

     Comment by GEOF — June 28, 2009 #

235. I hate this thing. This morning, I had somebody wanting to chat with me the second I opened my e-mail to check it. My status on the messenger is always set to invisible, so I don’t know how that happened. I mean, Christ, if I want to chat with someone, I’ll open the damned messenger separately. If I’m just checking my e-mail, all I want to do is check said e-mail! Nothing more. Change it back.

     Comment by Adam — June 29, 2009 #

236. Yahoo, WHY ARE YOU IGNORING US ?
     PLEASE
     PLEASE
     PLEASE
     TAKE THIS CRIPPLING FEATURE OFF OUR MAIL !

     Comment by Chris — June 30, 2009 #

237. please ’sign out chat’ I didn’t want this new sms&chat, this is very newsence matter to us.please sign out from my yahoo mail messenger.

     Comment by vijayalaxmi — July 1, 2009 #

238. Is it my imagination or is it getting WORSE?

     I switched to gmail (thank God for gmail) and check my yahoo acct every so often for anything that may have slipped through w/o receiving my forwarding address and I could swear it’s getting WAY WORSE than a few months ago when you MORONS decided that YOU thought this was a fabu idea to FORCE on US…

     Truly… it’s baffling how STUPID you people at yahoo are.

     I think I’ll start posting the link to this blog on cnet, webpronews and anyone and everyone else I can think of or come across… I’m sure one of their reporters would LOVE to write a story on this insanity.

     Comment by WTF — July 5, 2009 #

239. Dear All,

     please inform me, how can i attached a file and join the chat room in inbox chat option.

     Thanks

     Comment by Noman — July 7, 2009 #

240. A few words from another person who can’t stand the new feature:

     Every time I access my mail account, I get the same popup message from someone who must have tried to contact me through yim. It appears repeatedly, whether I accept or decline the message. It’s driving me crazy.

     Please, Yahoo!, think smart before implementing non-functional features like this one and make some immediate changes that will take us all out of our misery.

     Comment by Grace — July 10, 2009 #

241. I am totally unhappy with this feature. Mail is slow, sometimes it just shuts down by itself, and I hate it when it shuts my regular yahoo messenger down, and it comes on. I don’t like any part about it. I guess if you continue to push this on us that don’t want it, I am going to have to go to another browser, like Firefox. I can’t tell you how many times today, I had to re-sign in, groups are hard to get into, everything with Yahoo, is just getting messed up, slower, and downright annoying. Listen to the people, we are gonna leave you if you don’t correct this.

     Comment by Jean Unland — July 10, 2009 #

242. I’ve been having problems even getting into my email account because of this new feature. The new feature has completely ruined my previously unhindered smooth email experiences with Yahoo. If Yahoo does not rectify this problem, I’m going to switch to using Google email services and shun all Yahoo services like like plague! Enough of their stupid marketing decisions. If they don’t want to listen to customers, they deserve to lose their market share!

     Comment by pvas — July 11, 2009 #

243. I CANNOT FREAKING BELIEVE HOW OFTEN MY MAIL IS CRASHING DUE TO THIS GARBAGE YAHOO HAS PUT ON MY CLASSIC MAIL ! ! ! !

     IT’S CRASHING ALMOST EVERY OTHER TIME THAT I LOG IN.

     REMOVE THIS EXTRA TRASH.

     REMOVE IT.

     REMOVE IT.

     REMOVE IT.

     Comment by Chris — July 11, 2009 #

244. @Chris @pvas @Jean @Grace

     Here’s how you disable this feature in Mail:

     Under “Chat & Mobile Text” on the left of the page, click the menu to the right of the words “I am.” This opens a pull-down menu.

     Select “Offline” — this is a persistent setting so you should remain logged out (and the window condensed) every time you log in.

     -Melissa

     Comment by Melissa Daniels — July 12, 2009 #

245. I have read most of the comments contained in this forum about the continual tweeking of ‘Classic’ by Yahoo which began in January, and which has caused many headaches for us.
     It would seem as though Yahoo either can’t or won’t straighten out the system because the problems, at least for me, still exist!
     It did start with the addition of the ‘loading’ signal and the ‘Chat and Mobile’ feature.
     I don’t notice much of a slowdown but, during compose, if I resort to my addresses tab I get a large flag asking me to click ‘Yes’ or ‘No’ if I want to continue the script – regardless of how I answer my ‘Bookmarks’ disappear and in order to get them back (sometimes) I have to reboot the machine.
     Additionally, once in a while the email format will change to something strange with no spell check tool bar and all kinds of marks that look like Greek!
     Somehow or other I muddle through all this because there is no better email form than Yahoo Classic.
     Personally, I think they know exactly what they are doing and that is to discourage us and force us to the ‘New” Yahoo email which brings to mind the old AOL format which was awful.
     Because there really is no place else to go I’m going to have to go with the flow on this one and hope that enough complaints will turn the tide!
     Thanks for your time.

     Comment by M. J. SILVERBERG — July 12, 2009 #

246. @Melissa Daniels

     Thanks for the suggestion.

     However, when I log into my email account, the yahoo page doesn’t load up. I get only a blank screen. So, I can’t even see the chat &mobile text, or any other feature on the webpage, for me to disable, or try out any corrective measure.

     It is very frustrating.

     Comment by pvas — July 14, 2009 #

247. I agree with many that you should have the option to delete this awful feature. It seems that if you ask for feedback, you would use that feedback to satisfy the complaints of your customers…? Or at least give your customers the option to choose the features they would like to use. I am very disppointed!

     Comment by Susan — July 14, 2009 #

248. In addition to all the complaints above, I’m experiencing a new problem today: When I open an email, the cursor (Windows Vista) shifts to its ‘loading’ icon. As soon as the page is fully loaded, I get kicked back to the Inbox. The only way that I can now read my mail is if I open it in a separate tag.

     Has Yahoo gone into Self-Destruct mode???

     Comment by Drew — July 16, 2009 #

249. PLEASE TAKE IT OFF!!!!.. this reminds me of sony’s blunder with it’s walkman by forcing the customers wtith their ATRAC crap and then lose their lead to Apple Ipod for good. if yahoo don’t listen to us the customer, I’m affraid yahoo is going down the same road.

     Comment by jib — July 18, 2009 #

250. Everytime I log into yahoo mail now, I experience browser crashes. This never happened before this stupid chat box was added. When, miracle of miracles, my browser DOESN’T crash, I have a lot of difficulty getting some of my mail to OPEN.

     I’m not saying this thing is horrible or has no place, but you people need to work out the kinks in it, at least.

     Neat idea maybe, poor implementation. And frankly, I can’t understand the point of making it unable to disable. Some people DON’T CHAT. Believe it or not. I haven’t used an instant messenger for 4 years and I have no one on my buddy list thing,

     Wanna know why I don’t check my E-mail account at Live.com often? Cause it takes forever to load for me. Yahoo Classic was my beloved, timesaving alternative. Only now it’s not only slow, but it also doesn’t work half the time!

     Comment by Megan — July 20, 2009 #

251. I am going to repeat this for about the TENTH TIME.

     I AM ALWAYS SIGNED OUT OF CHAT. In other words, I HAVE DISABLED THE FEATURE. In yet other words, I AM OFFLINE.

     I did this months ago and LEFT IT THAT WAY.

     Please, everyone. Save yourself the trouble of suggesting that we sign out of chat.

     Why do I say this? Because disabling, or signing out or clicking I Am Offline, does……not……work.

     Please, Yahoo. It’s getting worse every single week that goes by. I pay for my Yahoo. Doesn’t that matter to you at all?

     Comment by Chris — July 21, 2009 #

252. I hate the test and chat that Yahoo has forced on me. It slows down the page loading ans I sure don’t need another chat application. If I want to chat I’ll use yahoo IM.
     I shouldn’t be forced to have this garbage since I pay for my yahoo email.

     Comment by cliffg — July 22, 2009 #

253. Been with Yahoo since the beginning and one of the first to upgrade to Mail Plus – been paying for years. My Yahoo email is my most constant address – I’ve moved ten times in as many years, but friends and family always know they can reach me via my Yahoo email. So, yes, it is important to me.

     That said, unless I can figure out why I can access my Yahoo Mail accounts via Internet Explorer 7 on my laptop, but can no longer access the same mail accounts on my primary, and most used, computer, also via Internet Explorer 7, then my Google accounts, which I am beginning to use more often – without paying a dime! – will have to become my new “home” address.

     My problems started with Internet Explorer . The desktop icons stopped working, my access to IE 7 became corrupted somehow, so I had to uninstall what was left of it, and reinstall it. Once I reinstalled IE 7 a few months ago, I was no longer able to open up my Yahoo mail. I could log in, and see that I had mail, but I could not open the Inbox. I do not have this on my laptop whatsoever.

     My problem must be more related to IE 7 than not, because I was also not able to log in to my Google Mail on my desktop (in IE 7, I have to use an old link to Gmail in order to open it.)

     My only solution to access Yahoo Mail and Google Mail on my desktop has been to uninstall IE 7 and go back to IE 6. However, because of other software I use, this cannot be a permanent situation. I know I could use other browsers, but for various reasons, I need to keep IE 7 and have enjoyed years of opening the Yahoo homepage in IE and going to Mail when I am done reading the news. I am not interested in a permanent solution that requires me to keep multiple browsers open just so I can access my Mail.

     So, Yahoo, any idea why my mail stopped working after I uninstalled IE 7 and then re-installed it? And why does it work in IE 6 but not IE 7?

     Comment by wickham — July 23, 2009 #

254. Yes, please remove whatever you have done. I can’t check my mail in IE any longer and I am tired of it. Plus it slows things down considerably when it did work. Make the addition of the feature completely optional for Classic, or make it only available in the new, but I liked Classic as Classic.

     Comment by Scott — July 24, 2009 #

255. @ Melissa Daniels

     Nope.

     Every time I try to log in that stupid chat window says “loading….”

     I repeatedly click cancel and after about 30 times, it finally switches to “offline” my DEFAULT setting, but moves exactly zero times faster than when the idiotic chat was trying to load.

     A never ending nightmare.

     Adios yahoo, hello gmail.

     Comment by toopissedofftosay — July 28, 2009 #

256. Ah yes… I forgot to mention…

     Another broken area of yahoo mail, before I swtiched to gmail, email addressed to me was being bounced back to the sender and this morning it started happening to a friend of mine… one of my emails went through just fine and the next two bounced back to me saying “permanent fatal error” that my friend did not have the email address I’ve been writing to her on for years.

     I sent her a note though another email and told her yahoo sucks, dump them.

     Comment by toopissedofftosay — July 28, 2009 #

257. This has slowly crippled my DSL/Wireless/Laptop yahoo email experience. Took me awhile to find this forum, but add another soon-to-be ex-yahoooer.

     Thanks for nothing, yahoo.

     Comment by KeepOnTruckin — July 30, 2009 #

258. I tried the Adblock Plus fix, & while it disabled the IM, it also made it so where I can’t fix my emails. Like the following poster, they are just blank for me too, & i’m running firefox. (This is a real drag at work, b/c we are forced to use IE. Talk about a yahoo!mail disaster!)

     I’m not programming-savvy enough to know a work-around…has anyone else found a solution for removing chat from email?

     Comment by frustrateduser — August 3, 2009 #

259. Hey everyone, if you have Adblock plus, try this!

     I got rid of the “Chat & Mobile Text” box under Firefox by adding
     yahoo.com#*(ChatContainer)
     as a filter rule to the Adblock Plus plugin (Red ABP status bar icon->Preferences->Filters->AddFilter).

     So far so good!

     Comment by solution — August 3, 2009 #

260. I WANT MY CLASSICS,” BACK,” PLEASE,I WANT IT ON MY MAIL AND ON MY IM. I AM 100% DISABLED AND CAN NOT HANDLE CHANGE VERY WELL(63 yr.s old) I really need it back and to heck about progress…we want our classics..SOON PLEASE

     Comment by okie — August 6, 2009 #

261. hahahahahaha!

     Oh my God, I am sooooooooooooooooooooo glad I switched to Gmail!!!

     I just went to check my OLD yahoo addy for anything slipping through and what a NIGHTMARE!

     I’ve never seen anything so screwed up in my life!

     Yahoo sucks!

     THANK YOU GMAIL!!! lol

     Comment by C-ya! — August 10, 2009 #

262. Another attempt at monopolization is failing spectacularly.

     Unfortunately Yahoo has decided to follow in the footsteps of MicroSoft. This isn’t about allowing customers to do what they want, it is about inextricably linking different functions together to tie customers down within an all-encompassing corporation.

     Allowing customers to choose their e-mail and IM providers as they see fit would be the right thing to do. Of course, that’s not the corporate thing to do. Are we nothing more than cattle to be herded to the slaughterhouses to provide a never ending income for corporate greed?

     I despise this corporate interference into my personal choices and will be leaving Yahoo mail very shortly.

     Comment by Karl Black — August 11, 2009 #

263. I, too, hate this feature. Absolutely hate it. There is no way I can opt out of it, no matter how many times I try to and no matter how many times I clear the cache. And guess what? One account is fine and the other account which I use all the time, sucks. My contact page freezes every time I try to do something there. I have moved everything to g-mail.

     Comment by Have moved to Gmail YAY — August 13, 2009 #

264. I’m so glad I stumbled on this forum! For months I’ve been trying to fix my puter and all the while it has been this blasted “upgrade”. Foxfire crashed almost every time I attempted to open Yahoo mail, pages don’t load and my puter still freezes frequently even though I’ve gone back to IE7. Don’t even attempt to use this fine new feature with IE8 which has its own set of bizarre problems.

     On another line – after setting up SMS on yahoo IM, is there a way to disable it? This is another feature I don’t want but can’t find a way to get rid of.

     Comment by dj — August 17, 2009 #

265. @dj – I think you’re referring to the IM forwarding feature on Yahoo! Messenger? To turn that off, sign into Yahoo! Messenger on your PC (the full version), go to the Messenger menu, select Preferences, then click on “General” on the left hand side. In the General section, uncheck the box that says “Always sign into my mobile phone when I sign out of Messenger”.

     Sarah Bacon

     Comment by Administrator — August 17, 2009 #

266. I am a 12+ year Yahoo Mail user and never had a reason to complain till now. The Chat Feature simply locks up my firefox browser. I try to click on it to get to the drop-down where I can sign-off I cannot get to the drop-down. I keep seeing “….loading” and tried to click multiple times hoping I will be able to sign-off chat. After 15+ minutes the drop-down shows up and I can turn my status to “Offline” at which point I can go about my business of reading email. Also the “offline” preference setting is not retained once I log out.

     Comment by Rohan — August 19, 2009 #

267. I hate this! Please tell me how to get rid of it! I don’t want chat online, didn’t ask for it. It has totally screwed up my ability to use yahoo mail. My computer freezes up and I have to wait for it to “thaw” or even reboot it.

     HELP! Get rid of this!!!!

     Comment by Donna — August 22, 2009 #

268. HELP!!! i can’t access my mail because of this!!!! ever since they put this thing on, my computer freezes like forever everytime i login!!. PLEASE SOMEBODY remove this!!!

     Comment by James — August 23, 2009 #

269. I hate the chat&text,i cannot get it to stop loading cann’t get into mail if i do cann’t send always gettin error please let us get rid of it (HATE IT)

     Comment by Jane — August 27, 2009 #

270. I have been using Classic for years I just works until now………
     Give me the option to opt out of this stupid junk that you have imposed on us. If I wish to chat then I use a programme to do this Email is for email………. simple ? not to some idiot at yahoo who thinks we must all “chat” all of the time….. please I’m not a kid give me the option to choose…….

     Comment by Phil — August 29, 2009 #

271. I hate the new way you view the contact section. I love how you used to view ll the groups, i might change providers if i find a better one. I liked mail classic the way it was untill the last few days.

     Comment by carol greer — August 31, 2009 #

272. I hate this annoying and most intrusive chat option. I didn’t ask for it and I don’t want it.

     It is very annoying to log in and suddenly several “friends” suddenly know exactly what you’re doing even if you have very important business to take care of.

     Also, the so called option box doesn’t work as it is alleged to do. I have not once been able to change my status from “online” despite numerous attempts.

     This would have been an attractive feature if the subscriber had any kind of control to protect his or her privacy, which they do not.

     Despite numerous attempts to contacts Yahoo about this issue, not one person has responded.

     This is the first and only issue and complaint that I have ever had with Yahoo.

     I previously liked Yahoo and was a staunch supporter.

     I’ll tell Yahoo and the world right now; I hate this chat feature and I want it removed because there is no way to control it and friends become understandably offended when you don’t respond even though, most of the time you just don’t have time.

     Who ever dreamed this up should have consideration for peoples privacy and priorities.

     Comment by J Rex — September 2, 2009 #

273. Yahoo, do you care at all about your loyal subscribers?

     I use the term correctly, because I pay for my Yahoo.

     Don’t tell me to choose “offline”. I did that months ago and kept it in perpetuity.

     It doesn’t stop the crashing.

     Give us a way to remove this feature.

     Again, I will ask: do you care, Yahoo?

     Comment by Stan — September 6, 2009 #

274. well ….hi …today only the web layout of yahoo mail has changed .In yahoo mail classic view there is no option for messanger chat .Can you please address my issue ASAP?

     Comment by sushmita — September 9, 2009 #

275. chat and mobile text disappeared from my classic mail. How do i replace it?

     Comment by kacey — September 16, 2009 #

276. The new chat and mobile text is keeping me from getting to my mail !!!!!! Please get rid of it!!!!!! I have been with Yahoo for over ten years and this is a problem that has me thinking of changing email accounts. It locks up as soon as I get into my inbox. If I want to text or chat I’ll use my Blackberry

     Comment by Chevpwr71 — September 21, 2009 #

277. My mail is crashing six and seven freaking times a day !!

     Yahoo, listen to us or don’t you care at all about loyal long-time customers?

     Yes, I use the word customers because I gladly pay for Yahoo Plus. But you’re going to lose us.

     Stop the crashing !!

     Comment by Stan — September 23, 2009 #

278. I do not like this new yahoo, if yahoo does not come to thier senses, in one week I will move on to another service.
     Thank You

     Comment by Daniel Fernandez — September 24, 2009 #

279. My mail keep crashing and crashing and crashing, every day is different problem, I really hate the new email with the chat, who in the stupid word want to chat while is writing an email? specially for business… I don’t know what kind of developers are working in Yahoo but the new system really sucks. I guess they found the way to deliver good service otherwise Google will be a lot more better and popular.

     Comment by RCobar — September 25, 2009 #

280. the chat window disappeared from my screenshot on mail classic. probably i pushed the hide button.
     How can I visualize it again?
     thanks

     Comment by paolo — October 5, 2009 #

281. HELP PLEASE….. im having trouble with the other yahoo messenger, i down loaded it, it was fun last night, made calls from computer, played with webcam, send all kind of funny things in the im. when i got up this morning, some of the icons at the top are faded, and you cant click on them or use them. also, i can see when some is typing, but i cant see there message when they send it, someone please read and help, its driving me crazy.

     Comment by amber — October 6, 2009 #

282. @amber – The functionality in Messenger 10, especially video calling, is largely dependent on the version that your friend is on. If they’re not also on 10, then the video call button will be greyed out for example. See this article for more information: http://www.ymessengerblog.com/blog/2009/08/27/tips-for-making-video-calls-in-yahoo-messenger-10-beta/

     Sarah Bacon

     Comment by Administrator — October 6, 2009 #

283. how do I get to keep the messages sent on the yahoo messenger inside yahoo mail?

     Comment by acem_hykurama — October 7, 2009 #

284. how can i use my webcam in the new mail

     Comment by Evon — October 7, 2009 #

285. @Evon – Webcam is not supported in the Yahoo! Messenger feature in Mail. You have to use the full version of Yahoo! Messenger, available here: http://messenger.yahoo.com/winbeta

     Sarah Bacon

     Comment by Administrator — October 7, 2009 #

286. I do like to use chat, but only on MY terms. On my old yahoo account, I could sign out of YM chat, and it would stick. Now, every single time I sign into my email, I have to manually sign out of YM chat. This really sux. I don’t like people knowing when I check my mail, because then they all pop on wanting to talk. I use to be able to sign out, and it would stick. Not anymore. How can I remove this feature.

     Comment by really_disgusted — October 24, 2009 #

287. The ‘Chat’ thing always says ‘Loading…’ whenever I log in to my Yahoo! Classic Mail. I have to click ‘Cancel’ every time to stop it. Isn’t there a way to just disable it altogether?

     Comment by Mark — November 1, 2009 #

288. Nevermind. I signed out and signed back in again. Now my setting of CANCEL is remembered.

     Comment by Mark — November 1, 2009 #

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