Comments on: A look back at 2007 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/ Thu, 21 Aug 2008 18:16:28 +0000 http://wordpress.org/?v=2.3.3 By: Abbey http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43979 Abbey Wed, 30 Jan 2008 14:26:31 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43979 This is a very typical note from the Yahoo "Messenger Team" (if there indeed is such a thing. My personal guess is that this Sarah Bacon character is another bot). I use Yahoo Messenger every day. And as far as messengers go, I think it is one of the best available. That said, the con's do outweigh the pro's. For one. there is no working customer service. when you write them, you only get the standard auto generated responses, saying the exact same thing no matter what issue you directed to them. The usual "we are very aware of the problem and the technical team is working on it" etc. Well guys, you must have hired a goup of mentally incapable monkeys, because the same technical problems are still here, as they were 2+ years ago. What ever happened to the profile picture loader? "The Edit Picture feature is temporarily unavailable. Please check again later." Well I have been checking again later for a year now, but I suppose time is very relative to these people. If, ofcourse, there are any people at all! The captcha log in feature is ofcourse a story unto itself. As I am writing this I am in a chatroom, with 21 bots on ignore. So much for captcha. As I have said before in this forum, and as I will say again now - the yahoo chatrooms are utter useless crap and nothing particular has ever been done with it. Do you remember how LONG it took for yahoo to even get around to addressing the bot issue? It took years before they could even bother do the captcha thing. I wonder how long it will take this time? Yahoo isn't exactly famous for admitting their own blunders. The only real solution is to bring back user generated rooms, with the PalTalk options regarding moderators, password protection and room owners. Leave the bots can frolick all they like in the yahoo rooms, because those are a lost cause. But as Yahoo has proven so many times, it is a company totally subordinate to it's sponsors. And God forbid if a Pepsi advert should pop up in a user room dedicated to child abuse! Seriously how hard can it be? Getting rid of the user rooms didn't get rid of the perverts. Instead they are among us in all rooms. Yahoo! You need some serious quality control. This is a very typical note from the Yahoo “Messenger Team” (if there indeed is such a thing. My personal guess is that this Sarah Bacon character is another bot).

I use Yahoo Messenger every day. And as far as messengers go, I think it is one of the best available.

That said, the con’s do outweigh the pro’s. For one. there is no working customer service. when you write them, you only get the standard auto generated responses, saying the exact same thing no matter what issue you directed to them. The usual “we are very aware of the problem and the technical team is working on it” etc. Well guys, you must have hired a goup of mentally incapable monkeys, because the same technical problems are still here, as they were 2+ years ago. What ever happened to the profile picture loader? “The Edit Picture feature is temporarily unavailable. Please check again later.” Well I have been checking again later for a year now, but I suppose time is very relative to these people. If, ofcourse, there are any people at all!

The captcha log in feature is ofcourse a story unto itself. As I am writing this I am in a chatroom, with 21 bots on ignore. So much for captcha.

As I have said before in this forum, and as I will say again now - the yahoo chatrooms are utter useless crap and nothing particular has ever been done with it. Do you remember how LONG it took for yahoo to even get around to addressing the bot issue? It took years before they could even bother do the captcha thing. I wonder how long it will take this time? Yahoo isn’t exactly famous for admitting their own blunders.

The only real solution is to bring back user generated rooms, with the PalTalk options regarding moderators, password protection and room owners. Leave the bots can frolick all they like in the yahoo rooms, because those are a lost cause.

But as Yahoo has proven so many times, it is a company totally subordinate to it’s sponsors. And God forbid if a Pepsi advert should pop up in a user room dedicated to child abuse!

Seriously how hard can it be? Getting rid of the user rooms didn’t get rid of the perverts. Instead they are among us in all rooms.

Yahoo! You need some serious quality control.

]]> By: Karl http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43871 Karl Tue, 29 Jan 2008 09:21:22 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43871 O and also i find it amusing how you did not mention the CAPTCHA in your 'improvements' wonder why? BECAUSE IT DOES NOT WORK maybe yahoo rooms used to be emptied regularly watch this space folks bots will get/are so bad no one will get in chat LOL you do wonders for paltalk sales yahoo i will give you that! O and also i find it amusing how you did not mention the CAPTCHA in your ‘improvements’ wonder why? BECAUSE IT DOES NOT WORK maybe yahoo rooms used to be emptied regularly watch this space folks bots will get/are so bad no one will get in chat LOL you do wonders for paltalk sales yahoo i will give you that!

]]> By: Karl http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43869 Karl Tue, 29 Jan 2008 09:19:23 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43869 9.0 sucks to be frank 8.1 was much better 9.0 while i respect it is in BETA stage it has sooooo many bugs it should never have been released you can't even use the send file function or basic things like join chat with an alias or pm somone for that matter.... just terrible yahoo has gone downhill since the use rooms were removed never have i seen so little chatters in chat your user database and company's reputation is SERIOUSLY going down in millions of peoples views it will bite you on the ass one day yahoo when your stocks plumit and you wonder why. treat people like fools you get treated like one you have it coming 9.0 sucks to be frank 8.1 was much better 9.0 while i respect it is in BETA stage it has sooooo many bugs it should never have been released you can’t even use the send file function or basic things like join chat with an alias or pm somone for that matter…. just terrible yahoo has gone downhill since the use rooms were removed never have i seen so little chatters in chat your user database and company’s reputation is SERIOUSLY going down in millions of peoples views it will bite you on the ass one day yahoo when your stocks plumit and you wonder why. treat people like fools you get treated like one you have it coming

]]> By: Tapper http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43129 Tapper Mon, 21 Jan 2008 10:52:57 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-43129 Why is it so hard for yahoo to keep the bots out of the rooms? In chatrooms hosted by another chat client there are no such things as bots. What's up with that? Why is it so hard for yahoo to keep the bots out of the rooms? In chatrooms hosted by another chat client there are no such things as bots. What’s up with that?

]]> By: Gloria http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42842 Gloria Thu, 17 Jan 2008 00:09:57 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42842 I agree with many of the people here...Yahoo Messenger is Great---when it works. I've had problems connecting since before Christmas and I've sent several messages to tech support with detailed error messages...and I look here and they say that the problem is solved!! NOT!!! I still Can't sign into my messenger client--you know, the one you download. The web based version is very very slow and is very very limited. I have nothing I can download that supports Video. The old was better than the new in my book. I agree with many of the people here…Yahoo Messenger is Great—when it works. I’ve had problems connecting since before Christmas and I’ve sent several messages to tech support with detailed error messages…and I look here and they say that the problem is solved!! NOT!!! I still Can’t sign into my messenger client–you know, the one you download. The web based version is very very slow and is very very limited. I have nothing I can download that supports Video. The old was better than the new in my book.

]]> By: MDsd http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42836 MDsd Wed, 16 Jan 2008 21:06:20 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42836 One question: why the hell don’t you make a “DECENT” yahoo mess version for Linux?I mean,your servers surely run linux,but there are also many users(like me) wich run linux.Why the f*** did you allied with Micro$$$oft?for $$$?Sincerely,you aren’t the company you used to be,and this is making your company image drastically going down.As Enrique Garcia noted,even the Mac Version s***s….why do you emphasize and love so much winblows?it’s not an OS,it’s an wannabeOS…please,Yahoo…don’t ignore this post,don’t ignore some 200 million linux users wich have to suffer only because they wanted a better OS,and plese Yahoo Think about this,you used to be a open-minded company….where is that open attitude? also,please,concentrate on bugfixes and stop giving us crappy software with useless features, please and for the last time: Please,think wisely!Think about the users,those who count,not the money! One question: why the hell don’t you make a “DECENT” yahoo mess version for Linux?I mean,your servers surely run linux,but there are also many users(like me) wich run linux.Why the f*** did you allied with Micro$$$oft?for $$$?Sincerely,you aren’t the company you used to be,and this is making your company image drastically going down.As Enrique Garcia noted,even the Mac Version s***s….why do you emphasize and love so much winblows?it’s not an OS,it’s an wannabeOS…please,Yahoo…don’t ignore this post,don’t ignore some 200 million linux users wich have to suffer only because they wanted a better OS,and plese Yahoo Think about this,you used to be a open-minded company….where is that open attitude?

also,please,concentrate on bugfixes and stop giving us crappy software with useless features, please

and for the last time: Please,think wisely!Think about the users,those who count,not the money!

]]> By: Dan http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42461 Dan Mon, 14 Jan 2008 07:33:50 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42461 I continue to be disappointed year after year that Sprint users can't use Yahoo IM over SMS. People in undeveloped countries all over the world can use Yahoo IM via SMS. The mobile web version is useless, because you don't even know someone has sent you a message unless you actively reload the page. I can use AIM over SMS, and the customers of other carriers can use YIM over SMS. Why is it disabled for Sprint customers?! I continue to be disappointed year after year that Sprint users can’t use Yahoo IM over SMS. People in undeveloped countries all over the world can use Yahoo IM via SMS. The mobile web version is useless, because you don’t even know someone has sent you a message unless you actively reload the page. I can use AIM over SMS, and the customers of other carriers can use YIM over SMS. Why is it disabled for Sprint customers?!

]]> By: Valerie http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42238 Valerie Thu, 10 Jan 2008 00:20:49 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42238 Hi Sarah.. Not wishing to be disrespectful, when Messenger works, I love it, love it, love it... However, getting responses to the issues that come up, clearly need to be improved... Recently losing voice server seems to be a big issue, over and over. Yet, when I reported the issue, I got a canned response from Chat regarding abuse, and how to ignore people in chat... Not even close to my question.. Brag on, you do have a nice product, when it works... but customer service needs improvement, as well as feedback to keep us posted. Hi Sarah..

Not wishing to be disrespectful, when Messenger works, I love it, love it, love it… However, getting responses to the issues that come up, clearly need to be improved…

Recently losing voice server seems to be a big issue, over and over. Yet, when I reported the issue, I got a canned response from Chat regarding abuse, and how to ignore people in chat… Not even close to my question..

Brag on, you do have a nice product, when it works… but customer service needs improvement, as well as feedback to keep us posted.

]]> By: billow http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42104 billow Mon, 07 Jan 2008 17:28:26 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42104 Yes, strange how the monumental farce that was the Chat 'improvements' are not even mentioned! At one point EVERY yahoo chatroom was filled with bots, the CAPTCHA system was introduced and worked for a few hours before the scum behind the spambots got round it. Now we are back to where we were, bot infested rooms, woefully inadequate blocking facilities that leave users at the mercy of booters, and nonsensical Messenger functions such as ignoring all PMs means you also don't see what's being said in a room. And still there is NO acknowledgement of any chat problems, it beggars belief. If those responsible for Yahoo Chat took just 5 minutes to look through random rooms they could wipe out a good percentage of bots eg the emily_23 range. But the Yahoo team just sticks it's head in the sand and comes up with ... yep more smilleys etc. The chat blog entries for August and Spetember generated a huge number of responses, far outweighing the other blog entries. You would think any forward thinking, customer focused company that is heavily into communications would take noticed of their users' concerns, Having Yahoo even acknowledge there was a problem with their Chat service was a welcome step forward, but then to have silence on the subject is pretty pathetic. Yes, strange how the monumental farce that was the Chat ‘improvements’ are not even mentioned! At one point EVERY yahoo chatroom was filled with bots, the CAPTCHA system was introduced and worked for a few hours before the scum behind the spambots got round it. Now we are back to where we were, bot infested rooms, woefully inadequate blocking facilities that leave users at the mercy of booters, and nonsensical Messenger functions such as ignoring all PMs means you also don’t see what’s being said in a room. And still there is NO acknowledgement of any chat problems, it beggars belief. If those responsible for Yahoo Chat took just 5 minutes to look through random rooms they could wipe out a good percentage of bots eg the emily_23 range.

But the Yahoo team just sticks it’s head in the sand and comes up with … yep more smilleys etc. The chat blog entries for August and Spetember generated a huge number of responses, far outweighing the other blog entries. You would think any forward thinking, customer focused company that is heavily into communications would take noticed of their users’ concerns, Having Yahoo even acknowledge there was a problem with their Chat service was a welcome step forward, but then to have silence on the subject is pretty pathetic.

]]> By: rikubby http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42017 rikubby Fri, 04 Jan 2008 17:36:08 +0000 http://www.ymessengerblog.com/blog/2007/12/31/a-look-back-at-2007/#comment-42017 Hope everyones new year got off to a great start and keeps getting better. Hope everyones new year got off to a great start and keeps getting better.

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