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New call history archive on Yahoo! Voice site

November 30, 2007 on 9:18 am | In Voice | 46 Comments

If you make PC-to-Phone calls on Yahoo! Messenger, you’ll love the two new features we’ve added to the Yahoo! Voice website.

A frequent request from our voice users is a complete call history. Good news! Now you can view your entire PC-to-Phone call history on the Yahoo! Voice website. Be sure you’re signed in, then click the “My Call History” link near the top of the page. You can view your calls by month in a list showing all calls, or in lists of just outgoing or incoming calls.

Each call history includes the date and time the call was made, phone number, location, duration of the call, price per minute and total charges. The call history automatically displays your fifty most recent calls; click the page numbers near the top to go further back in your history.


The call history on the Yahoo! Voice site only includes PC-to-Phone calls made through a Phone Out account. To view recent call history for your last three hundred calls, including free PC-to-PC calls, click on the “Contacts” menu in Yahoo! Messenger and select “Call History”.

We also made the auto-recharge option for your Phone Out account more customizable. In the past, the Auto-recharge amount would automatically default to the last amount for the Phone Out purchase that you made. But now you can specify either $10 or $25 as your auto-recharge option. Just visit the Yahoo! Voice site, be sure you’re signed in, then click on the “My Services” link near the top of the page.

Speaking of Yahoo! Voice, we have a 2nd birthday coming up!

In December 2005, we began offering premium voice services in the Windows version of our product. You can use Yahoo! Voice services to make free PC-to-PC calls to other Messenger contacts, or purchase a Phone Out account to call your friends’ mobile or regular phones from Messenger for as low as 1¢ a minute. We also offer
Phone In accounts, allowing you to purchase a phone number which you can use to receive calls right in Yahoo! Messenger. With the recent release of Yahoo! Messenger 9.0 Beta, call forwarding was also introduced, allowing you to forward incoming calls to your Yahoo! Messenger to another phone number, even if you’re signed out.

Sarah Bacon
Product Manager

46 Comments

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  1. nice sarah darling

    Comment by purnamagar — November 30, 2007 #

  2. Great! but this service was offered ever since Yahoo Voice was introduced!! so whats “New” about it?

    Comment by Vishy — November 30, 2007 #

  3. Are you kidding us???? NEW???
    The call history log has been there for a looooong time.
    Sorry, no news.

    Comment by Fer — November 30, 2007 #

  4. woooooooo hooooooo!!!! way to catch up with Alexamder Graham Bell!!!!!!!!

    as Sade put it: “smooooth operator. smoooooth operator”

    Comment by Emilie Lynn E-S — December 1, 2007 #

  5. [...] your calls by month in a list showing all calls, or in lists of just outgoing or incoming calls. Read More.. WidgetBucks – Trend Watch – [...]

    Pingback by View your Yahoo! messenger's entire call history on Y! Voice website — December 3, 2007 #

  6. Is this some kinda joke? Call history was ALWAYS available! If you don’t have anything to write about then don’t write at all.

    Comment by Mike — December 3, 2007 #

  7. That’s awesome! Thanks for the news flash! EXCEPT, that this was ‘invented’ 700 days ago. Just a friendly reminder it’s 2007 not 2005 anymore.

    Comment by Sunny — December 3, 2007 #

  8. NICE!!

    Comment by maddy — December 8, 2007 #

  9. When we see a new yahoo message archive? One that we do not lose every time we reinstall windows… like the one from google talk?

    Comment by Dan — December 11, 2007 #

  10. how i delete MY CALL HISTORY in YAHOO MASSENGER and in PHONE IN……..
    thanxz
    plz tell me soon as possible…….

    Comment by jassi — January 22, 2008 #

  11. Okay. about archives of messages..
    I found them, but can’t read them unless I am online…silly
    path is:
    /User/*username*/Library/Application Support/Yahoo! Messenger/Logs/*profilename*/(folders for each converation sorted by buddy)

    Okay.. how do I read them
    vi can’t
    these aren’t DAT files. – like windows version.
    Console can’t read them -non standard log files.

    what gives??

    Comment by vuong pham — February 15, 2008 #

  12. This is a very old feature I believe and it would be great if yahoo could come with an option where we can also delete the call history from this page. The user should have full right to decide whether to keep the history or not. It should not be forced on them. I really find this feature crap without the option for the user to decide he/she wants to store it or not.

    Comment by Pallavi — February 19, 2008 #

  13. how i can take a print of yahoo call history from PC to PC calls? in yahoo Beta

    Comment by Saqib Raza — March 19, 2008 #

  14. Please will u let me know how can i delete the whole calling history in the new call history archive on yahoo voice site thanks.jorge

    Comment by Jorge — March 21, 2008 #

  15. I found my logs in a different location from Voung Pham, mine were buried in:

    C:\Users\[windowsusername]\AppData\Local\VirtualStore\Program Files (x86)\Yahoo!\Messenger\Profiles\[profilename]\Archive\Messages

    Also, the APPDATA directory is hidden by default, so you need to “Show hidden files” in Explorer’s Tool’s->Options menu in order to view this.

    Comment by d — March 29, 2008 #

  16. i think being able to find call logs of your on cell phone calls are important.

    Comment by joseph curles — June 16, 2008 #

  17. i would like to see it done without a hassle.

    Comment by joseph curles — June 16, 2008 #

  18. How to clear call history in the beta version 9.

    Help please

    Comment by kumar — June 23, 2008 #

  19. hello…..

    I would like to print the entire call history. How do I print it?
    I really need your help because we help the output as soon possible.

    Can you please give me the instruction right now.

    I’m waiting your prompt reply.

    Thank you very much.

    Comment by elle waddell — June 24, 2008 #

  20. Hi Elle,

    There is no way to print out the entire call history with one click. You’ll have to print out each month individually and if there are multiple pages per month, each page will have to be printed separately.
    Go to http://voice.yahoo.com/calls.php to get started.

    Thanks,

    Sarah Bacon

    Comment by Administrator — June 24, 2008 #

  21. How can I delete the entire call history? Please help us! We need to know! Thanks in advance.

    Comment by Sticky — August 8, 2008 #

  22. How can we delete the call history from yahoo voice site?..even after deleting the call history from yahoo messenger, you can still see the call history in the yahoo voice account….

    Comment by stacey — August 18, 2008 #

  23. How do I delete the entire Call history from yahoo Voice from Yahoo V9 Beta

    Comment by Moorthy — September 17, 2008 #

  24. Okay danm it, I’m so frustrated cuz THERE IS NO DELETE BUTTON FOR CALL HISTORY ON YAHOO 9 WHAT MORON SIGNED OFF ON A PROGRAM WITH MISSING FEATURES WHICH WERE BY THE WAY ON THE OLD MESSENGER!

    Comment by Claudia — October 3, 2008 #

  25. I have to agree with the majority…I want to CLEAR my call history…I could on version 8…I’ll be re-installing Skype if this problem isn’t sorted…someone out there write a patch…

    PLEASE! This SUCKS!

    Comment by w dragon — October 12, 2008 #

  26. To whom it may concern,

    Its very not polite this yahoo messeger beta 9 that decided to save all call history without even giving us the user option to delete or not.
    Hoping your able to resolve this problem because there is a lot of messeger that is good as this program beta 8 is much better.
    As a user of this program Iam really Disappointed

    Please do Something
    thanks

    Comment by lira — October 15, 2008 #

  27. “URGENT”

    Please, I need you to tell me how can I delete my call history from yahoo voice. Thanks

    Comment by yesica — October 17, 2008 #

  28. STRONGLY STRONGLY COM’P… GIVE ME BACK THAT CALL HISTORY ERASER!!!! THATS MY RIGHT TO KEEP IT OR DELECT IT; NOT YOURS. NO MATTER HOW GOOD YOU YAHOO SAID! IF YM9 WITHOUT THIS FUNCTION, IT JUST A RUBBISH. WE WANT THAT, WE WANT THAT “DELECT” FUNCTION.

    Comment by John — October 21, 2008 #

  29. How do i delete the call history on yahoo ver 9 pc to pc calls. on ver 8 we had the option to delete, but on ver 9 we don’t…
    I will be using ver 8 untill tou address this issue.
    Please respond …. soon….

    PJ

    Comment by Phillip — October 25, 2008 #

  30. can i recevied tha history report thourgh email on daily basis ?

    Comment by Ayaz — November 17, 2008 #

  31. I am going to uninstall msg9 due to the lack of a call log delete feature. Recently someone hacked into my account and called several of the people on my call log pretending to be me. With 100 calls saved in the log, it is a great security lapse. Sorry Yahoo, I am selling my stock in your company as well.

    Comment by Cheney — December 11, 2008 #

  32. I want the option too to be able to delete my call list. This is stupid to update messenager then not giving us the option to delete or save our calls. I will go and uninstall yahoo 9 and put back yahoo 8.

    Comment by theresa — December 28, 2008 #

  33. hi,
    i wud just like to know how to print the calls from call history… pls give me some instructions on how to pls….

    hope to hear from u soon
    very urgent!!!!

    more power,
    rej

    Comment by regine — January 7, 2009 #

  34. WHY ISN’T THERE AN OPTION TO DELETE CALL HISTORY FOR PC TO PC CALLS??
    WHAT IS THE PROBLEM ?
    EVEN REGULAR PHONE AT MY HOME WITH CALLED ID’S HAVE THE “DELETE ALL” BUTTON!
    I DONT LIKE YAHOO MESSENGER 9.0
    GOOD BYE.

    Comment by kilani — January 8, 2009 #

  35. Yahoo Messenger 9 is crap : takes too long to download, if you start typing faster than all the publicity is downloaded you get an error notice and are kicked out and must restart Yahoo Messenger from the desktop again, first let arrive all the publicity junk that is downloaded through the web and then one can start typing, together with not having a delete button for the call history I can say it is total crap and I will delete it from my comp now.

    I will use Skype instead

    Comment by michelle — January 13, 2009 #

  36. Every time I log-in to yahoo messenger, the Call History page pops up. How do I stop this? This just started since I downloaded the 9.0.0.2112. I tried going back to other versions of messenger, hoping it would not do that, but now all of them does that. The Call History stll pops up. It’s very annoying. Can someone tell me how to stop this?… Thank you.

    Comment by Missy — January 16, 2009 #

  37. could you tell me how i can delete call history from my messenger please, i even delete yahoo and installed it but it is still there. Thanks

    Comment by Danny — January 16, 2009 #

  38. hey please teme how 2 delete my call history……………..plzz as soon as possible

    Comment by varsha — January 18, 2009 #

  39. I come to believe that that call history is not on your computers i’m almost betting it is on thier servers to keep track of billing info. Every time you sign on to yahoo to the call list it downloads the list for you and displays it. That is why you can’t delete it.

    Comment by Jason — January 21, 2009 #

  40. How to delete the call history ?! someone help !! …..

    Comment by Mindtraveler — January 26, 2009 #

  41. hi guys, i think some of u are afraid your husband or wife will find the call history on your messenger and then u in deep trouble…lol

    Anyway, i also think it’s a bit frustrating too to have the call history loading everytime one opens the messenger and would also like to see the delete feature in the future. Please YAHOO these old records will just clog up your server and will cause your server and our systems to run sloooowwwweeer!!

    Comment by alan — January 28, 2009 #

  42. Hello,

    how can i delete my call history(PC to PC) in yahoo messenger 9.0.

    Comment by Nithya — January 29, 2009 #

  43. The call history popping up everytime i sign into Yahoo is SO ANNOYING!!!!!!!!!!!!!!!!!

    PLEASE GET THIS FIXED!!! In the mean time I will be using Pidgin or Trillian.

    Comment by JJ — February 1, 2009 #

  44. Hi,

    Yes, I agree with the ANNOYING Call History window always popping up on every Yahoo login.

    Please let me know how this can be prevented or put a fix into the next release.

    Comment by John — February 3, 2009 #

  45. my call history keeps starting up when i start yahoo messenger how can i stop this annoying thing

    Comment by werewolf454 — February 7, 2009 #

  46. UPDATE:

    We added back the option to delete items from your call history in Yahoo! Messenger 9.0. Find out more here:
    http://www.ymessengerblog.com/blog/2009/02/10/call-history-delete-is-back/

    Sarah Bacon

    Comment by Administrator — February 10, 2009 #

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