“THIS IS REGARDING MY YAHOO 360 BEING DELETED AND MY BEING DENIED ACCESS TO ANY YAHOO 360 ACCOUNT ACTIVITY.
I ALREADY HAVE AN EXISTING ACCOUNT WITH VERIZON/YAHOO. I LOST INTERNET ACCESS ABOUT A WEEK AND A HALF AGO [ACCORDING TO VERIZON, FOR 'NON-PAYMENT'], I HAVE PAID OFF ALL MY VARIZON/YAHOO BILLS.

I AM NOW ABLE TO GET BACK ON LINE UNDER MY EXISTING ACCOUNT (I STILL HAVE ALL MY EMAIL, INSTANT MESSENGER AND EVERYTHING ELSE ON THE INTERNET), BUT I CAN’T GET ACCESS TO THE YAHOO 360. I HAVE HAD THAT ACCOUNT FOR OVER A YEAR AND NEVER BEEN DELETED, NOR HAVE I EVER BEEN DENIED ACCESS TO ANY 360 ACTIVITY. NOW I CANNOT EVEN GET TO THE YAHOO 360 HOME PAGE TO CREATE A NEW PAGE. MY OLD 360 SCREEN NAME WAS {edited}. FURTHERMORE, I HAVE NOT RECEIVED ANY NOTICE FROM YAHOO OR VERIZON STATING WHY I WAS DELETED.

MY 360 PAGE IS NOT SEXUALLY EXPLICIT, GRAPHIC, VULGAR, THREATENING, OR IN ANY WAY DOES IT VIOLATE ANY OF THE YAHOO 360 ‘POLICY’ (UNLIKE SOME OF THE OTHERS I HAVE SEEN).

HERE IS THE ERROR MESSAGE I GET WHEN I TRY TO ACCESS: MY 360, MY FRIENDS 360′S, AND THE YAHOO 360 HOME PAGE:

“…Sorry, the page you requested was not found.
Please check the URL for proper spelling and capitalization. If you’re having trouble locating a destination on Yahoo!, try visiting the Yahoo! home page or look through a list of Yahoo!’s online services. Also, you may find what you’re looking for if you try searching below…”

(BEEN THERE, DONE THAT…FOR OVER A WEEK NOW). PLEASE DO NOT SEND ME ANY LINKS THAT DON’T HELP ME GET THE ACCESS THAT I AM PAYING FOR.

THE ONLY REASON I FOUND OUT I GOT DELETED, WAS SOME OF MY 360 FRIENDS CALLED ME AT HOME (YES, MY HOUSE) TO ASK WHERE MY PAGE WAS AND THEY MENTIONED THAT I’D BEEN DELETED.

NOW, SINCE LAST THURSDAY OR SO, I HAVE BEEN CALLING VERIZON, AND SENDING YAHOO VARIOUS FEEDBACK FORMS, TRYING TO RE-ESTABLISH MY 360 VIA CREATING A NEW ACCOUNT (AND GETTING NOWHERE), AND BASICALLY ALL I AM GETTING FROM THE VARIOUS ‘CUSTOMER SERVICE’ DEPARTMENTS [ASIDE FROM THE USUAL RUNAROUND] IS A BUNCH OF TOTALLY WORTHLESS LINKS THAT ARE OF ABSOLUTELY NO USE TO ME, NOR DO THEY ANSWER MY QUESTIONS, NOR DO THESE LINKS GET MY 360 ACCESS BACK.

I WAS REFERRED TO THIS SPECIFIC EMAIL ADDRESS BY A YAHOO CUSTOMER SERVICE REP NAMED ‘CHESTER’ WHO WASN’T MUCH HELP EITHER. IN FACT I WAS A BIT DISAPPOINTED THAT HE GAVE ME YET ANOTHER FEEDBACK LINK. I AM GETTING A LITTLE FRUSTRATED WITH THE ‘LINKS’ AND THE USUAL ‘RUNAROUND’.

MY QUESTIONS ARE:

A) WHY DID MY YAHOO 360 GET DELETED IN THE FIRST PLACE??? THERE’S NOTHING SEXUALLY EXPLICIT OR THREATENING ON MY PAGE (THO I RECENTLY DID TRY TO REPORT A 360 STALKER/PREDATOR WHOSE PAGE IS KNOWN TO BE SEXUALLY EXPLICIT)…FUNNY HOW SHORTLY AFTER I DID THAT, MY PAGE SUDDENLY GOT DELETED AND I CANNOT ACCESS ANYTHING 360; NOT EVEN THE 360 HOME PAGE, NOR MY FRIENDS’ PAGES.

B) IF I CAN STILL SIGN IN/LOG INTO THE INTERNET UNDER MY EXISTING ACCOUNT, WHERE’S MY 360????? THAT’S THE ONLY THING I CANNOT DO, AND I HAVE TRIED EVERY SINGLE VENUE AVAILABLE (ALL THE FEEDBACK FORMS, ATTEMPTING TO CREATE A NEW ACCOUNT UNDER A NEW YAHOO ID, MADE SOME PHONE CALLS)…AND FAILED

C) IF I AM PAYING LOTS OF MONEY FOR INTERNET ACCESS, WHY IS IT THAT EVERYTHING ELSE WORKS BUT MY 360 OR GETTING TO THE 360 HOME PAGE TO MAKE A NEW ACCOUNT? I EVEN HAVE ALL MY INSTANT MESSENGER CONTACTS THAT WERE ON MY LIST BEFORE VERIZON CUT ME OFF.

D) MAY I PLEASE HAVE THAT ACCESS TO THE 360 HOME PAGE SO THAT I MAY RE-ESTABLISH MY 360? OR CAN YOU PLEASE PUT MY PAGE BACK UP IN IT’S ENTIRETY? I HAVE A LOT OF ORIGINAL POETRY ON THAT PAGE THAT I WOULD LIKE THE WORLD TO SEE. AGAIN THE SCREEN NAME IS {edited}

D) WHAT DO I NEED TO DO TO GET MY ACCESS TO ALL THINGS YAHOO 360? I HAVE DONE EVERYTHING AVAILAVLE AND PAID MY BILLS.

I HAVE A FUNNY SUSPICION THAT THE PERSON I RECENTLY TRIED TO REPORT MAY HAVE HAD SOMETHING TO DO WITH GETTING MY PAGE DELETED/ACCESS DENIED, BUT THERE WAS NO REASON FOR THIS TO HAPPEN, AS MY PAGE IS/WAS A FLUFFY LITTLE KITTEN COMPARED TO HIS 360. I’D HATE TO THINK THAT VERIZON/YAHOO WILL PERMIT A ‘DOUBLE’ STANDARD’ FOR SOME BUT NOT OTHERS IN WHAT THE 360 CONTENT DISPLAYS ON SOME PAGES.

I HAVE BEEN TRYING FOR OVER A WEEK NOW TO GET MY 360 BACK AND NOBODY SEEMS TO HAVE A CLUE. AGAIN, THE FEEDBACK LINKS I’VE BEEN TRYING TO USE ARE GETTING ME NOWHERE, THEY ARE COMPLETELY WORTHLESS, AND THEY DON’T HELP AT ALL. IT IS REALLY FRUSTRATING TO HAVE A CUSTOMER SERVICE REP DEFERR ME TO THIS ONE, AND HE TOLD ME IT WOULD BE 12-48 BUSINESS HOURS TO EVEN EXPECT A REPLY FROM YOU, MUCH LESS GET MY 360 ACCESS (OR MY PAGE BACK).

PLEASE PLEASE PLEASE, FROM THE BOTTOM OF MY HEART, WILL SOMEBODY GIVE ME MY PAGE BACK, IN IT’S ENTIRETY OR AT LEAST GIVE ME ACCESS TO THE YAHOO 360 HOME PAGE SO I CAN MAKE A NEW ONE? I DIDN’T DO ANYTHING WRONG HERE, AND FOR THE MOST PART, I HAVE REALLY ENJOYED THE YAHOO EXTRAS AND SERVICES FOR THE PAST YEAR. I WOULD VERY MUCH LIKE TO CONTINUE ENJOYING THE YAHOO PRODUCTS, EXTRAS AND SERVICES, BUT I CANNOT DO THIS RIGHT NOW SINCE ACCESS TO MY 360/AND THE 360 HOME PAGE IS GONE…NOT REAL SURE HOW OR WHY BUT IT IS AND I’D LOVE TO GET THAT BACK. PRETTY PLEASE???

THANKS FOR A SUPERB SERVICE THUS FAR
THANKS IN ADVANCE”

Anyhow, I know this is off topic, but I am wondering if anyone here can help me? I realize this isn’t quite a Messenger or Maintenence issue, but this is about my only option left since it seems as though I have exhausted all the other options.