Yahoo! Messenger Blog

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1. cool now when does vista messenger beta drop?

   Comment by gooch — April 2, 2007 #

2. You don’t provide customer care anyway, just auto responses.

   Comment by Sean — April 2, 2007 #

3. Now if they can drop “support” for all the bots in the chat rooms, we’d be in clover.

   Comment by len — April 2, 2007 #

4. I completely agree with Sean. Yahoo! has the worst customer service in the history of humanity (and I am talking about about hundreds of millions of years). Some great services with the most downgrading customer service on the planet. Period. And I am not speaking with any bias here. I have all the valid proofs to show my experience.

   Comment by user — April 2, 2007 #

5. I like the Address book feature of Yahoo messenger the best. Right click a contact and Voila. I know the same is with other messengers like AOL and MSN. But the contact details of Yahoo are very comprehensive. I would rate the Yahoo! address book as the best among all the big 5 (including Inbox). I would want you to give more options in the address book in general and address book details of a contact in the messenger in particular. I will talk more about it later. I am going to sleep soon now.

   Comment by user — April 2, 2007 #

6. I refuse to use 8.1 since it has a big ad on the front and the banner ads are bigger and more irritating! At least make a version for us ‘paid’ members. I subscribe to SBC Dial. Thank you!

   Comment by Lucky Charms — April 2, 2007 #

7. All versions of messenger are screwed up now. Update to a more messed up messenger that still takes forever and a day to login and join chat. Then join chat and have no font and voice is all messed up hearing only a few. You have to start customer care before you can discontinue it. The only customer care I have even come close to receiving was an explaination on a post that was removed and still didn’t get an answer to the post they removed or any since.

   Comment by polar — April 2, 2007 #

8. I keep upgrading with this hope that some day,,,yahoo will improve with each new upgrade,,, but no it dont…. and now they a doing away with “support”..LMAO like many say here…its just auto-reply………….form letter………………

   Comment by den — April 2, 2007 #

9. The only way I could get into a chatroom or see anything in a chatroom was to go back to 7.0, now you’re dropping support?? I uninstalled and reinstalled 7 or 8 different versions and 7.0 (while not perfect), allowed me to at least see people. You didn’t support it anyway. I’ve written numerous e-mails and to date have gotten nothing but your auto-response which didn’t address the problem, so by threatening to drop support – does that mean those silly auto-replies will stop? From what I hear, your 8.0 and above have more problems than the previous version, so why are you attempting to force people to use it? We don’t NEED bells and whistles, just a chat that works!!

   Comment by Unbelievable — April 3, 2007 #

10. Who sponsors Yahoo! I want a list of sponsors I can e-mail to make these people aware of the viewings their ads are supposed to be getting and what they are getting. I wouldn’t want to have the shadow Yahoo! is casting on my business right now. I see Nascar.com has a Yahoo! sign on their page, maybe a few e-mails their way would make a noise. Does Nascar and the other sponsors want to be associated with what so many people are saying about Yahoo!. Is Nascar really about porn and people that take other peoples personal information from the Yahoo! accounts they steal. How can Yahoo! justify the porn bots or the programs that are being used on Yahoo! chatters with no attempts to stop them by Yahoo!.

    Comment by polar — April 3, 2007 #

11. I had Messenger 7.5 and it worked great. I had a pc issue recently and lost Messenger. I tried to download 8.1. It downloads but tells me it can NOT connect to Yahoo and I am completely without the Messenger service now. I can not use Beta. When I try to use the Help section of the website – it gives me that – Service No Longer Available – spew.

    PLEASE, PLEASE FIX.

    Comment by Customer — April 4, 2007 #

12. Polar, I totally agree with your approach to the situation, Yahoo! only “solved” the user room problem with sponsors kicked up a fuss

    Comment by Sean — April 4, 2007 #

13. Hi

    I feel retro and simply want to get back to messenger 7, or even 6. How can this happen or will Yahoo continue to block it’s users from using the system they prefer as opposed to the system the flavor of today. Please send me a link someone, if at all possible.

    Peace

    X_S

    Comment by Jane — April 7, 2007 #

14. i would use 6.0 is i was you ppl it has a lot less issues and the ads can be killed easy via the reg

    Comment by Ex Yahoo User — April 8, 2007 #

15. X_S,
    v6, v7 and v7.5 is still available for download from Yahoo’s servers…
    last v7.5 release:
    v7.5.0.819 (for Windows 98 / 2000 / ME / XP) released 16 June 06
    http://download.yahoo.com/dl/msgr75/us/ymsgr750_819_us.exe

    last v7 release:
    7.0.2.120 (for Windows 98 / 2000 / ME / XP) 23 December 05
    http://us.dl1.yimg.com/download.yahoo.com/dl/msgr7/us/ymsgr702_120_us.exe

    last v6 release:
    6.0.0.1922 (for Windows 98 / 2000 / ME / XP) 27 Feburary 05
    http://download.yahoo.com/dl/msgr6/us/ymsgr6us.exe

    Comment by bee — April 9, 2007 #

16. Thank you so much for that information, my search’s were very fruitless, much like my use of the updated vertions of messenger….LOL

    Thank you again bee and X Messenger User

    X_S

    Comment by Jane — April 10, 2007 #

17. One more question, can anyone send me to a site we’re I can get the information on how to disable Microsoft windows messenger on start up or simply keep it of the computer all together. Perhaps what I am seeking is disabling Microsoft windows and out look all together, but what are the real issues with that…. LOL Microsoft try’s to scare you away from doing that, with the dire warning that removing or disabling part of their software will cause other parts not to function properly….. But Really did they ever function correctly in the first place….

    X_S

    Comment by Jane — April 10, 2007 #

18. Hi Jane – This page should have the solution to disabling MSN Messenger:

    http://www.petri.co.il/disable_windows_messenger_in_windows_xp.htm

    If you’re looking to disable Microsoft Messenger, which some spammers / spyware companies use to pop-up advertisements on your PC, check out this page:

    http://www.microsoft.com/windowsxp/using/security/learnmore/stopspam.mspx

    Sarah Bacon

    Comment by Administrator — April 10, 2007 #

19. customer care lol tell another go on please lmao

    Comment by Yep — April 10, 2007 #

20. I am so angry with Yahoo! messenger, I totally agree with most of the comments made here, I keep updating and the more upgrades the more difficult to join a chatroom, lately it takes so long to get you to a chatroom and when it finally does you keep jumping from room to room, this has been happening to me since I upgraded to 8.1 about 2 months ago, also I couldn’t add any picture to my profile I finally started using 360 for my profile, and messenger is worst, well hope a real person reads all these comments and fix this soon. Not fun to chat anymore with so many server disconnections, etc.

    Comment by maggie — April 11, 2007 #

21. You know I think Yahoo needs to crash and burn and start from the bottom again. They have let far too much destroy what brought millions to Yahoo. Very sad day when Yahoo can’t even fix their own problems.

    Comment by Chuffed — April 11, 2007 #

22. Yahoo needs to bring back the DHTML version of messenger. I was more friendly than it is now. At least with the DHTML messenger anyone could chat locally but not since they changed it. It reall sucks big time now

    Comment by Bruce Wotton — April 12, 2007 #

23. I have noticed that in this series of comments, “Sarah Bacon, system administrator” has responded to a couple of concerns expressed by customers. yet there has been NO response from her regarding the real issue, the slow steady overwhelming decline of the messenger service due to the ever increasing plaghue of bots. Is this the customer service we can expect from Yahoo? Ignore the obvious problems everyone recognizes to answer a few questions that don’t reflect on yahoo’s service?

    I am baffled quite frankly. Does yahoo get paid by the bots? if so. why would they be so ignorant as to drive away the “real people” leaving no one for the bots to advertise too. Once messener is dead, which I fear will be soon, the bots won’t pay any more. Are they really that shortsighted and utterly foolish? And if the bots are NOT paying, then why would yahoo allow these “companies” to steal from them. Yahoo makes its money from advertising. If these bots are using yahoo (a private corporation) to advertise on their site without paying for it, why doesn’t yahoo drop a bunch of multi million dollar lawsuits and perhaps even some jail time on the US sites that are, quite literally, stealing from them? Can someone explain this to me? Am I missing something?

    So Sarah bacon, system administrator, care to answer? Or are we still going to get only silence? (and yet another group of previously loyal customers defecting to whatever other service they can find).

    Comment by William Simpson — April 13, 2007 #

24. So Yahoo is dropping generic autoresponder messages for Messenger 7.X. Hmm. BFD!!! Like they need a public anouncement. How about getting a real person in customer service to answer questions. Now that would be a global event worth celebrating!!!

    Comment by Leon Hall — April 16, 2007 #

25. Instructions for removing “Windows Messenger” which is installed with Windows.

    First right click on the icon in the System Tray/Notification Area & select Exit.

    Open “My Computer” & navigate to C:\Windows\Inf.

    Open file “SYSOC.inf” (idetified by “Notepad” icon) & click edit then replace.

    In “Replace what?” type ,hide
    in “Replace with” type ,

    Save changes & close.

    Open “Disk Clean Up”, click “more options” then “Windows Components” & scroll down to the bottom of the list until you see “Windows Messenger”

    Finaly, open “My Computer” C:\Program Files & delete the “Messenger” folder.

    Comment by Scott — April 18, 2007 #

26. hi Yahoo customer care i am yahoo user my mail id which i am using since 7yrs back since one week i am not able to use my id some one hicked my password they are misusing my mail they changed i am not able to use please help in this i have all imp doc in my mail. if u want anyother info i will ready to give and i am ready to pay for my password please………………………………………………….

    Comment by Anitha Desai — April 24, 2007 #

27. I am ready to go to the media that Yahoo lets porn bots over run their chatrooms. They got rid of the user room so the pedos won’t stalk children anymore, yet they put porn bots in to entice perverts. How discusting! Wake up Yahoo, your chat stinks and so does your new YM 8.1 which is full of entrusive banner ads.

    Comment by Sick and tired of Yahoo — April 29, 2007 #

28. I switched. I’m done with Yahoo. Their customer satisfaction is dropping like a stone across all services. Terry Semel is running the place into the ground, from where I am sitting.

    Comment by RS — June 15, 2007 #

29. I switched providers on everything but Yahoo Groups, which I’m kinda stuck with (also in themiddle of what I predict will be a terrible beta). I’m done with Yahoo. Their customer satisfaction is dropping like a stone across all services. Terry Semel is running the place into the ground, from where I am sitting. Very sad to see. I hope they rebound in a few years like AOL managed to. See you on Google.

    Comment by Floyd — June 15, 2007 #

30. How do I disable the nag screen to update Messenger? I like the version that I have and do not want to update. The constant nagging is clogging up my firewall and I would like to be able to make this decision on my own instead of getting nagged every single time I start my messenger.

    Comment by llilly — August 8, 2007 #

31. please yahoo customer care messenger 8.1 help me by responding to email problems sign in 2 weeks trying and emailing to no reply

    Comment by peter ross — October 1, 2007 #

32. ok, here’s the thing …. I have tried customer service many times to no avail. The one time I actually got help the response was that the reason my yahoo messenger was not working was because my windows version (98) needed to be updated or perhaps I needed a new modem. Is it me or are these big time computer companies and the web servers… messenger and whatever are working in collaberation with each other. They update their versions hopeing that if it doesn’t work for you it will force you to upgrade your computer. I’m tired of new versions, I’m tired of suggestions that I spend 1,200 – 3,000 for a new computer with all the bells whistles and memory that I don’t need. I refuse to buy a new computer or update to a new messenger version just because somebody wants to make a buck and stiff it to all of us blue collar workers out there!!

    Comment by joss renee — October 1, 2007 #

33. Anyome know where I can get a disk/CD with the new Yahoo Messenger 8 software? Live in the boonies, no high speed, my system will not download. Thanks

    Comment by jb777x — April 21, 2008 #

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